Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.73

4.7 Rating 1,067 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

Metrics

4.7

Based on 1,067 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Burrows Motor Company 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Always happy to help.”

Helpful Report

Posted 11 months ago

Hello Mrs Rodgers - thank you for taking the time to leave us a five star review. It's all part of the service here at Burrows. We wish to see you again in the future.

Posted 11 months ago

“Everybody was friendly, helpful and competent.”

Helpful Report

Posted 11 months ago

Hello - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 11 months ago

“Excellent service, friendly staff, highly recommend”

Helpful Report

Posted 11 months ago

Hi Mr Clayton - We are happy to hear that your experience with us has been five star, it's all part of the service here at Burrows. We hope to see you again some time in the future.

Posted 11 months ago

“Good customer service”

Helpful Report

Posted 11 months ago

Hello Mr Hubery - thank you for taking the time to leave us a five star review.

Posted 11 months ago

“Burrows at hiilborough sheffield we’re brilliant Paul and Dee looked after me they were exceptional they explained everything in detail to me I ended up with a brand new aygo x i never once felt pressured into getting a new car the experience was relaxed but Defiantly recommend this branch”

Helpful Report

Posted 11 months ago

Hi Mrs Howden - thank you for taking the time to leave us a five star review. It's all part of the service here at Burrows. We will pass your comments back to Paul, Dee and the rest of the team. We wish to see you again some time in the future.

Posted 11 months ago

“This is my 3rd car from Burrows Motor Company ever so good and helpful thank you Ian and all the staff”

Helpful Report

Posted 11 months ago

Hello Mr Thickett - we are happy to hear that your experience with us has been five star. We will pass your comments back to Ian and the rest of the team. We wish to see you again soon.

Posted 11 months ago

“I had a good experience regarding the purchase of my car in Burrrows. Abigail is knowledgeable and professional and she always explained everything to me in detail. The delivery team was excellent as well, in particular, the lady who delivered the car to me. She was polite, patient and professional and showed me the features of the car in detail.”

Helpful Report

Posted 11 months ago

Hello Mr Pun So - thank you for taking the time to leave us a five star review. We will pass your comments back to Abigail and the rest of the team. We wish you many happy driving miles in your car.

Posted 11 months ago

“Excellent service all the way from Simon Hegarty”

Helpful Report

Posted 11 months ago

Hello Mrs Stephenson- we are delighted to hear your experience with us has been five star. We will pass your comments back to Simon and the rest of the team. We hope to see you again soon.

Posted 11 months ago

“All the staff were very friendly. Nothing was too much trouble for them”

Helpful Report

Posted 11 months ago

Hello Mr Orton - thank you for taking the time to leave us a five star review. It's all part of the service here at Burrows.

Posted 11 months ago

“Very professional & friendly”

Helpful Report

Posted 11 months ago

Hi Mr Keeling - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 11 months ago

“Welcoming and professional.”

Helpful Report

Posted 11 months ago

Hi Mrs Briscoe - thank you for taking the time to leave us a great review, it's all part of the service here at Burrows. We wish to see you again some time in the future.

Posted 11 months ago

“This review is regarding my experience at Burrows Kia, Barnsley, April 2023. All staff were very helpful regarding the purchase of my new vehicle and the trade in price on my old vehicle was very reasonable. Although the Garage premises are being refurbished it did not affect the handover of my new vehicle. Presentation of my new vehicle was 1st rate and all relevant controls were explained to me. Thanks to Dean, Adam and all the staff for making it a good day for me. I will definitely use Burrows again in future for servicing and purchases.”

Helpful Report

Posted 11 months ago

Hello Mrs Hauge - thank you for taking the time to leave us a great review. We will pass your comments back to Dean, Adam and the rest of the team. We hope to see you again in the future.

Posted 11 months ago

“Found the whole experience very pleasant. Staff were very pleasant and courteous and most helpful.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 11 months ago

Hello Mr Gray - thank you for taking the time to leave us a five star review, It's all part of the service here at Burrows. We hope to see you again in the future.

Posted 11 months ago

“The service that I received from Evelina was excellent she was very thorough in describing the vehicle and very pleasant and wasn't pushy which is something I like”

Helpful Report

Posted 1 year ago

Hello Mr Bishop - thank you for taking the time to leave us a five star review. We will pass your comments back to Evelina and the rest of the team. We hope to see you again some time in the future.

Posted 11 months ago

“After a couple of minor problems car was good to go. Pleased to be driving another Mazda 2.”

Helpful Report

(Burrows Mazda York) - Posted 1 year ago

Hello - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We wish you many happy driving miles in your new car.

Posted 1 year ago

“Friendly and professional! I found a listing for a car on auto trader and enquired. I called up and straight away I was booked in for a test drive. I was looked after by Simon who really knew his stuff. I highly recommend this dealership and they made the process of getting my new car a memorable one. Thanks team!”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 year ago

Hello - thank you for taking the time to leave us a five star review. It's all part of the service here at Burrows. We will pass your comments back to Simon and the rest of the team . Hopefully we will be seeing you again in the future.

Posted 1 year ago

“Excellent service. Very friendly staff. Ian was amazing, I wasn't confident driving my new car and he sat with me going over all the controls and was very patient with me when out driving it.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 year ago

Hello - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your comments back to Ian and the rest of the team. Thank you for choosing Burrows and we hope to see you again in the future.

Posted 1 year ago

“Love our new used car”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 year ago

Hi Mr Leonard - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. we wish you many happy driving miles in your car.

Posted 1 year ago

“This is the 5th car we’ve bought over the years from Toyota as we trust the product and have never been let down. The staff are always helpful but I want to make a particular comment about Jack, the Manager at your Wickersley branch, who sold us a car some he ago as a salesman in Doncaster. His professionalism, knowledge, graciousness and above all his genuine friendliness is one of the main reasons we are a returning customer.”

Helpful Report

Posted 1 year ago

Hi Mrs Clark - thank you for taking the time to leave us a five star review, We will pass your comment back to Jack and the rest of the team. We wish to see you again in the future. Thank you for choosing Burrows.

Posted 1 year ago

“Very pleasant staff ,don't rush you or push you into anything your not sure of & answer all your questions, pleasure to visit this showroom.”

Helpful Report

Posted 1 year ago

Hi Mr Palmer - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We hope to see you again in the future.

Posted 1 year ago

Burrows Motor Company is rated 4.7 based on 1,067 reviews