Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,221 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,221 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My confirmation email had gone in my junk folder, but when I turned up without any order details, they knew exactly who I was and were loading the back of the car within about 90 seconds, awesome service.”

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Posted 4 years ago

“Ordered my monthly supply of bird food. Using the click and collect option. It was ready for collecting the same morning. The feed is great quality and very low price. Great service and always carry lots of lots”

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Posted 4 years ago

“Excellent turn around from ordering to receiving products”

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Posted 4 years ago

“Very happy with price delivery and service. Thanks”

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Posted 4 years ago

“Items arrived very quickly. Will order again”

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Posted 4 years ago

“This was my first purchase from Burnhills. I bought wheat bran, not for a horse but for growing mealworms. It was a finer flake than my usual supply of human quality bran though it looked, smelled and felt good. I was a bit concerned over the possibility of pesticide residue so I have used the wheat bran in only 2 trays (out of 23) so far. A week later both trays are still thriving. Navigating the website was easy enough, as were the payment options, but I could only find a 'next day' delivery option which was expensive. I would have preferred a cheaper option of 3 - 7 days. However the goods did arrive the following day as promised so I was pleased with that Would I buy from Burnhills again - yes, most definitely.”

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Posted 4 years ago

“Perfect as always”

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Posted 4 years ago

“Bought two leashes for my ferrets, absolutely delighted with them. Great price,easy to use and jusf trying my best to get them to walk”

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Posted 4 years ago

“Fab service, prompt dispatch and delivery. More than happy”

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Posted 4 years ago

“48 hour delivery actually took 5 days. You said it had been dispatched when they were showing it was ready for collection”

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Posted 4 years ago

I am sorry that your Royal Mail 48 delivery took longer than usual. The vast majority of parcels sent with Royal Mail 48 do arrive within two working days so it is most unfortunate that there was a delay on this occasion. Please be assured that, when your parcel was marked as dispatched, it had been collected from us and was with Royal Mail. On this occasion, the delay occurred between Royal Mail collecting the parcel from us and scanning it at the sorting office to trigger a tracking update. I hope that explains everything. Please accept my sincere apologies again for the delay with your Royal Mail delivery on this occasion.

Posted 4 years ago

“Well packed and quick, postage not too bad either for a 25kg sack.. Would highly recommend.”

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Posted 4 years ago

“Delivered next day Excellent service.”

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Posted 4 years ago

“Always prompt with delivery and helpful staff. Would highly recommend”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Easy to order and a quick delivery.”

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Posted 4 years ago

“Good price and speedy delivery”

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Posted 4 years ago

“Great service, speedy delivery, would buy again”

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Posted 4 years ago

“Very nice feed”

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Posted 4 years ago

“Brilliant service !”

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Posted 4 years ago

“Excellent Service. Quality products with fast delivery. Never disappointed”

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Posted 4 years ago

Burnhills is rated 4.9 based on 6,221 reviews