Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,201 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Will use again”

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Posted 6 months ago

“Ordered grain free dog food . Another quick delivery. Thanks .”

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Posted 6 months ago

“Speedy service and efficient updates, beautifully packed. I will be happy to order again.”

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Posted 6 months ago

“Product arrived as ordered. Great service”

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Posted 6 months ago

“Ordered dog food online, came within two days, delivered by a friendly and helpful member of staff. I have always found Burnhills a great place to buy from for my horses, dogs, cats and chickens. Staff are friendly, helpful and knowledgeable. What’s not to like? Perfect, thank you”

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Posted 6 months ago

“As usual, efficient service from a local company. Friendly staff.”

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Posted 6 months ago

“Everything arrived as ordered and well packaged.”

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Posted 6 months ago

“First class service every time. Very quick delivery”

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Posted 6 months ago

“Very satisfied, thank you. Very good price on product. Extremely quick delivery.”

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Posted 6 months ago

“Easy ordering Great prices Fast delivery Would definitely use again”

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Posted 6 months ago

“Top service …highly recommend”

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Posted 6 months ago

“On time as usual”

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Posted 6 months ago

“4 out of 5 Good communication and speed of delivery. Lost one star for quality of packaging box, which was a little flimsy and arrived a bit squashed.”

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Posted 6 months ago

“Very easy to order and the order was delivered quickly”

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Posted 6 months ago

“Always great, keep up the good work”

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Posted 6 months ago

“Very good and quick service. Product arrived in good condition and when promised.”

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Posted 6 months ago

“Easy to order and arrived very quickly”

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Posted 6 months ago

“Getting the item was difficult. The couriers said the 1st (didn’t show) then the 2nd (out for delivery but never arrived after waiting in all afternoon) then the 3rd when it finally arrived. Emailed the courier and they just said they had difficulties … item arrived and packing ripped on one. Looked like it was thrown around a bit. Due to this I’ll probably use a more local supplier as will need it every two weeks, has to be reliable. DHL in my area just doesn’t do well at all so can’t use companies that use them.”

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Posted 6 months ago

“good service and delivery pidgeons enjoying”

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Posted 6 months ago

“Great service, thank you!”

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Posted 6 months ago

Burnhills is rated 4.9 based on 6,201 reviews