Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,232 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, professional and friendly.”

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Posted 5 years ago

“Could not wish for e better service. I would recommend them to anyone. Full mark”

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Posted 5 years ago

“I wouldnt recommend anybody to purchase from burnhill. They sent my chicken feed to the wrong house, blamed me for it and refused to give me a refund. In the end it cost me 28 pound for one 25kg bag of chicken feed which the chickens are no interested in. Burnhill will take your money and run, never again would i buy from this company.”

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Posted 5 years ago

Thank you for you review. As discussed, it is most unfortunate that you placed your order for delivery to your previous address by mistake. I understand that these mistakes can happen and I do empathise with the situation. However, please be aware that we can only deliver to the address you provide. We do ask that customers check the delivery details carefully at the checkout and we also send an order confirmation email confirming the delivery address, along with tracking updates. With my sincere apologies, once a parcel has been successfully delivered to the requested delivery address, we are unfortunately unable to retrieve the parcel or offer a refund for the goods. As a gesture of good will, I understand that we have dispatch your subsequent order with no delivery charge so I am pleased that we were able to find a resolution.

Posted 5 years ago

“Exactly what it says ok the tin! Great service from burnhills as always”

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Posted 5 years ago

“Perfect thanks 10/10”

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Posted 5 years ago

“Prompt delivery. Good product”

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Posted 5 years ago

“Placed my order on line and collected from store with no issues at all”

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Posted 5 years ago

“First time customer, all I can say is excellent service burnhills. Thankyou and keep it up. Mark illingworth.”

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Posted 5 years ago

“Very quick delivery. Kept well informed throughout transaction. Happy with purchase”

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Posted 5 years ago

“Excellent customer service! My item was received promptly and well packaged. Thank you!”

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Posted 5 years ago

“Delivered on time and well packed.”

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Posted 5 years ago

“Great service all round.”

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Posted 5 years ago

“First time using Burnhills and very happy with the good, service and communication I received.”

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Posted 5 years ago

“Quality item, quality service, Can't fault them quick delivery especially with what's happening at the moment. Would use again..”

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Posted 5 years ago

“Got my order sooner than what I expected which was great. Not a bother very prompt”

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Posted 5 years ago

“Excellent service all round”

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Posted 5 years ago

“Good service, fast delivery!”

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Posted 5 years ago

“Wanted this to make Bokashi bran, quick to deliver, will definitely use again”

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Posted 5 years ago

“Quick and easy plus very helpful staff x”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

Burnhills is rated 4.9 based on 6,232 reviews