Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,257 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service will use again”

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Posted 5 years ago

“Quick service. Good quality product.”

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Posted 5 years ago

“I ordered some snow flake shavings for my guniea pig, they arrived very fast. The quality of the shavings is second to none. Will definitely be ordering from you again when he runs low :)”

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Posted 5 years ago

“Swift efficient service and good quality products.”

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Posted 5 years ago

“Fast dispatch and order was delivered next day with no problems. Will definitely be ordering again.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Fast delivery, order as expected,first class service”

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Posted 5 years ago

“Great service - v quick turnaround”

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Posted 5 years ago

“The Burnhills team never let me down and have outstanding customer service”

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Posted 5 years ago

“I would just like to mention how so very good Burnhills are at dealing with my order! Very fast and efficient company! I placed my order on 20/10/20 and rectitude on the 21/10/20 I was informed of my delivery time and when I received it there were two packages that were well wrapped and no damage whatsoever! And I would strongly recommend their services and will be using them again! Great all round expensive! Thanks Mr Hunter Suffolk”

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Posted 5 years ago

“The website was clear and easy to order from. Delivery was swift with no issues.”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“I could only find/select one delivery option with DPD which was quite expensive.”

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Posted 5 years ago

“Brilliant service. Thank you so much.”

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Posted 5 years ago

“I was unhappy because you packed the box with used plastic bags which had been torn open. I am cautious about covid19 and it was a risk I preferred not to be exposed to. Also, practically, they weren’t ideal to dispose of or eco friendly”

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Posted 5 years ago

“Great communication and very good prices..”

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Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

“Had two deliveries of one bag at a time first 8 Am second 2pm would it not have been easier to deliver both at one time.”

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Posted 5 years ago

“My query was answered promptly and helpfully and the product I then ordered arrived when promised.”

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Posted 5 years ago

“Excellent customer service, prompt delivery, great quality products”

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Posted 5 years ago

Burnhills is rated 4.9 based on 6,257 reviews