Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,256 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Burnhills made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good system throughout COVID”

Helpful Report

Posted 5 years ago

“First time using Burnhills and am very happy with the service and prices will defiantly use again”

Helpful Report

Posted 5 years ago

“Ordered online dog food online. Dogs just love the food. Received dog food next day. Excellent service and delivery.”

Helpful Report

Posted 5 years ago

“Very efficient and friendly staff”

Helpful Report

Posted 5 years ago

“Great service when ordering online or over the phone, but I miss browsing in the shop.”

Helpful Report

Posted 5 years ago

“Fantastic products i use both for fishing as they make the best groundbait if used i got the tip from a tv programme that uses the excact same products. Many Thanks Rob”

Helpful Report

Posted 5 years ago

“Very good customer services, thank you Mr. N Edgar”

Helpful Report

Posted 5 years ago

“Customer service was very efficient, clear and very helpful”

Helpful Report

Posted 5 years ago

“Very good quick service no problems”

Helpful Report

Posted 5 years ago

“Very pleased with the service, so quick and easy to order, not so pleased with the delivery of DPD as asked them to leave by my door but left it at the top of our steep drive, so was not easy trying to lift to very heavy boxes with my bad back and my wheelchair bound husband couldn't help! But other than my beef with DPD, I highly recommend Burnhills and will use again thank you.”

Helpful Report

Posted 5 years ago

“Brilliant service and helpful staff”

Helpful Report

Posted 5 years ago

“The order and collect service works good for me during these extraordinary times.”

Helpful Report

Posted 5 years ago

“Fast reliable and really friendly helpful staff, Click and collect during covid has been great also . Only thing that lets them down is there James Wellbeloved dog food is more expensive than all other retailers why I’m not sure as your losing business by having the price so high.”

Helpful Report

Posted 5 years ago

“excellent service thanks colin”

Helpful Report

Posted 5 years ago

“Doing the job 👍🏻”

Helpful Report

Posted 5 years ago

“Friendly staff delivering speedy efficient service. Well recommended.😀”

Helpful Report

Posted 5 years ago

“Excellent service quick delivery”

Helpful Report

Posted 5 years ago

“Got what I wanted in double quick time. 100%”

Helpful Report

Posted 5 years ago

“Love this store, local friendly staff never too busy to offer help or advice, I won’t shop anywhere else 5stars”

Helpful Report

Posted 5 years ago

“Excellent service at such a difficult period.”

Helpful Report

Posted 5 years ago

Burnhills is rated 4.9 based on 6,256 reviews