Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,243 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Goods arrived promptly. Will use again.”

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Posted 1 month ago

“Always a great service and quick delivery!”

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Posted 1 month ago

“Dear Burnhills I rate 5. When there was a problem with my delivered items, I got a very quick response to my email. The problem was sorted fast & efficiently & i recieved my replacement items.i cannot praise your service enough. Many Thanks S L Walton”

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Posted 1 month ago

“good service as always”

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Posted 1 month ago

“Burnhills offers a fab service and great selection of products. It really helps me out with the delivery service that is offered as I don’t drive. Whenever I have been in store or spoke to the staff on the phone they are always very helpful and pleasant.”

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Posted 1 month ago

“Shirt is white and not cream as specified in photo on website.”

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Posted 1 month ago

“My girls love Burnhills own brand, we have tried others. It seems they prefer yours. It’s also good for them too”

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Posted 1 month ago

“A great service and the replacement wheel fitted the wheelbarrow perfectly.”

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Posted 1 month ago

“Quick delivery Good prices”

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Posted 1 month ago

“Excellent product and service”

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Posted 1 month ago

“The product is fine as I stated in a review last week. One review is quite enough, whether for product and/or service, repeated requests for reviews is a waste of people's time. Please take note.”

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Posted 1 month ago

“Greyhound 20 Complete Greyhound Dog Food 15Kg seems to work well for my retired racing greyhound. There have been no problems so far and he enjoys the meal mixed with vegetables, meat, gravy, egg, fruit, cheese, fish...the list can go on.”

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Posted 1 month ago

“Briliant company with excellent customer service and high quality of food for our dog that has alot of allergies. They also helped resolve an issue with my latest order that was completely my own fault in a friendly professional manner. Highly recommend”

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Posted 1 month ago

“Excellent service and order delivered quickly”

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Posted 1 month ago

“Burnhills offers an excellent service in terms of product availability and speedy delivery. I always choose Burnhills.”

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Posted 1 month ago

“Quick delivery everything as expected thanks again!”

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Posted 1 month ago

“First class service and product”

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Posted 1 month ago

“I made a big order of both dog and cat food plus horse feed. All delivered quickly and efficiently with no damage. Driver was very helpful and courteous and had parked safely. I’d say that adds up to excellent service, thank you very much!”

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Posted 2 months ago

“This company was incredibly helpful when the courier failed to deliver my online order (twice!). The people at Burnhills to whom I spoke were polite, efficient and understanding. They approached the courier direct and successfully arranged a third delivery. I really appreciated their time and the effort that they made. I have used the company before and will not hesitate to use them in the future. Very highly recommended.”

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Posted 2 months ago

“Perfect, I recently ordered Allen & Paige rabbit pellets and they came quickly and packaged well. When ordering from other sites, a poor quality box is used and ripped by the time it arrives to me as the item is quite heavy, Burnhills have much better packaging and will be where I order my rabbit food from now on.”

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Posted 2 months ago

Burnhills is rated 4.9 based on 6,243 reviews