BUNAC Reviews

Name: BUNAC
Rating: 4.68

4.7 Rating 476 Reviews

92 %

of reviewers recommend BUNAC

4.7

Based on 476 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BUNAC:

BUNAC have been taking the stress out of work and travel experiences for students and young people globally since 1962. We remove barriers, provide expertise and we’re passionate about bringing the world closer together.

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BUNAC 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OMG !!!! i had this agency recommend to me by someone i know and they definitely did not disappoint. I was helped through every stage carefully and any questions i had i emailed them and they got back to me no later than the day i emailed them with every enquiry i had !! as this was my first time signing up for summer camp i had no idea what i was doing but the bunac team have been nothing but exceptional with me. If i decide to go again next year in no thought am i going with another agency that is not bunac ☺️ Thank you so much Bunac team Emma xx”

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Posted 1 year ago

Thank you so much for your Review Emma! Have the best summer in the USA and we can not wait to hear all about your experience - Thanks, The BUNAC Team

Posted 10 months ago

“Just wanted to say a big thank you to Sarah for being so lovely on the phone. She was really friendly and easy to talk to, and honestly just came across as such a nice person. It made the whole experience feel really positive. She explained things clearly and took her time which I really appreciated. You can tell she cares and it defintely left me with a great impression of Jenza. Thanks again Sarah!”

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Posted 1 hour ago

“So helpful throughout all stages, everything was clear and easy to understand. Any emails I sent always had a reply the same day. Would definitely reccomend using this agency to anyone!! :)”

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Posted 1 week ago

“They are wonderful, their support is amazing. They never leave you alone and are always there for you throughout the entire process.”

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Posted 4 weeks ago

“Amy Day deserves the world! Me & my friend are both doing summer camp programs and she has been immeasurably helpful - quick responses that are clear and easy to understand, helping us so much! I’ve had a few experiences with BUNAC that I haven’t loved over the process, but every time i’ve interacted with Amy she has simply made my day!”

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Posted 4 weeks ago

“Amazing customer service from Amy Day, she answered all questions succinctly and fast. Very helpful, no need for back a forth emails as she answered everything straight away”

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Posted 1 month ago

“Exceptional customer service from Amy Day, she was very helpful, efficient and friendly!”

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Posted 1 month ago

“Very helpful, fast and efficient”

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Posted 1 month ago

“I came across this agency while scrolling through TikTok looking for options, and I decided to give them a try. I was a bit nervous at first since I’m Jamaican and wasn’t sure if they worked with people from countries outside the UK and a few others. But honestly, the support was great! I was guided and informed through every stage of the process. They’re also really quick to respond to emails if you have any questions or concerns. If I decide to go again next year, this will definitely be the agency I choose.”

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Posted 1 month ago

“They answer all questions and are very helpful”

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Posted 1 month ago

“I can't speak highly enough about my experience with Cara Smith and Amy Day from Bunac. From the very beginning, Cara was there for me, providing prompt and precise answers to all my questions, ensuring I was always well-informed and prepared. Additionally, Amy's placement consultation was incredibly helpful, offering numerous tips that proved beneficial. A heartfelt thank you to the Bunac team, you've made a significant help on my first-time experience with a summer camp.”

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Posted 1 month ago

“I had some last minute questions regarding my embassy appointment and documents - just to triple check everything as I was understandably nervous about my appointment. I was helped by Cara and she answered everything and didn't make me feel as if I was annoying her with lots of questions!”

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Posted 1 month ago

“Through my camp America experience leading up to camp, they have been very helpful and very understanding if I was having an issues no matter too big or too small they were really there to help. I couldn’t recommend this agency enough to the first timers next year”

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Posted 1 month ago

“Worst experience ever. They first charge 400£ without reviewing my application. Now they said you are not eligible and giving me refund of just 160£.”

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Posted 1 month ago

Hi Shehroze, Thank you for sharing your review. We're sorry to hear that your experience didn’t meet your expectations. Based on the information provided in your application, you met all the eligibility criteria for the Summer Camp USA program, including confirming your availability to work for the full 9 weeks from June 20th. Unfortunately, it later became clear during the sponsorship application that this availability was not accurate, as you would be attending school during the summer period. As a result, we're unable to move participants forward in the process if they’re not available for the full program dates. We understand this is disappointing and appreciate your understanding. BUNAC

Posted 1 month ago

“Very helpful and answers fast”

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Posted 1 month ago

“It's veery good”

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Posted 2 months ago

“Responded in just a day or two and helped me a lot with my questions! They were so kind and explained very nicely.”

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Posted 2 months ago

“I have been emailing back and forth with Amy Day at BUNAC whilst completing my application and she has been so helpful. The customer service has been so fantastic whilst I’ve been asking lots of questions regarding my documents and Amy has been so quick to respond and help! Really pleased to get to talk to someone so helpful. Thank you Amy and BUNAC!”

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Posted 2 months ago

“They respond very quickly and answer all my questions thoroughly. They send frequent reminders for important deadlines but not to the point where it becomes spam.”

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Posted 2 months ago

“Cara was such a great help, giving me advice on how to approve my application and answering my queries.”

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Posted 2 months ago

“Cara Smith was so lovely! She always replied really promptly and in such a friendly manner.”

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Posted 2 months ago

BUNAC is rated 4.7 based on 476 reviews