BUNAC Reviews

Name: BUNAC
Address: 5 Richbell Place, London, London
Rating: 4.69

4.7 Rating 498 Reviews

92 %

of reviewers recommend BUNAC

4.7

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BUNAC:

Founded with mullets and a mission by students in the 60's, BUNAC has been running its legendary Summer Camp USA program since 1972. From coaching soccer to teaching crafts - it’s the chance to turn your passion into a paid job, impact the lives of children and young people, and spend the summer living in epic locations with the best 18-30s you’ve ever met. And because 5% of profits go to our Youth Access Scholarship Fund, you can travel happy knowing that BUNAC works for others too.

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BUNAC 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very helpful”

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Posted 1 year ago

Thank you for your review! - BUNAC Team

Posted 1 year ago

“BUNAC made it easier”

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Posted 1 year ago

Thank you for your review. We are glad to have been able to make the process of working abroad easier for you - BUNAC Team

Posted 1 year ago

“just had the best phone call that has put ALL my worries to bed before applying!! Roisin was amazing and will be applying very shortly!! Bunac definitely the most helpful since i’ve started looking at various agency’s”

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Posted 1 year ago

Thank you for your lovely review, Harriet. We are glad to hear that Roisin was able to ease your worries and answer your questions. We will be sure to share your kind words with her and we look forward to helping you along the process of going to Summer Camp in the USA - BUNAC Team

Posted 1 year ago

“Very smooth experience interning in the UK”

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Posted 1 year ago

Thank you for your great review! - The BUNAC Team

Posted 1 year ago

“Genuinely so unhelpful and slow with the entire process. Support doesn't answer and BUNAC can't fulfill their sole purpose on time unless you give them 50 days notice.”

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Posted 1 year ago

“The people at the company are nice, however, the policies that are implemented for an individual entering the UK for the first time are highly confusing and borderline annoying to the point of anger. The emails were highly concerning because they insinuated that making a mistake could have serious consequences, but there were no examples of how to fill out the forms. Emails were sent stating that deadlines were already past due; this suggests that I was sent a reminder regarding the upcoming submission deadlines, but looking at my email history, that was not the case. The rhetoric aimed toward interns who have paid money to utilize your service makes it seem like you are paying us to get stuff done. The process seemed highly unorganized and unclear to users from start to finish and there was no clarity on how to fill out the information. Disappointment and frustration are understatements of how I feel this experience went. Please provide more distinct information and expectations for future users. [Note: I had a wonderful time with my internship, but I found the company outside of BUNAC.]”

Helpful Report

Posted 1 year ago

Thank you for providing your feedback and expressing your disappointment with your experience. Unfortunately, as the visa sponsor, we must adhere to strict timelines and gather all required data in line with your visa. Otherwise failure to do so could, as you mentioned, have serious consequences, such as not granting sponsorship or termination of your sponsorship while in the country. We do email you to complete three tasks upon starting your internship: fill out the UK entry form, upload a copy of your visa and the proof of entry. We then send reminders if any tasks are missing, providing details on how to help you with this. Any other communications from BUNAC will relate to your monthly check-ins, required as part of your visa sponsorship. If you have not completed more than two check-ins, you will receive further email reminders unfortuently chasing these. We would always recommend you check your junk mail if you have not recieved any of the above and your BUNAC account, which documents each stage for you. We can assure you we are not taking your money to just 'get stuff done', but instead ensure that you are staying compliant within your internship and visa sponsorship to be in the UK. We will be sure to take your feedback directly to our Intern UK department, to continue to review our information and expecations and thank you for this. We are glad you did however enjoy your internship in the UK and we hope you learnt alot. Thanks - The BUNAC Team

Posted 1 year ago

“BUNAC was overall an amazing program to assist me in my UK internship visa process. I don't think I would've been able to complete the visa applications and receive approval if it weren't for BUNAC's help and fast processing times. They check in on you and keep track of your internship pace which I appreciate, and always there for any questions. Customer service was great and fast as well. Although it is on the pricier side, you are in the end paying for the efficiency, convenience and assistance they provide at the highest-quality.”

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Posted 1 year ago

Thank you for your lovely 5-star review of BUNAC. We are glad to hear that you have enjoyed your experience with BUNAC and your Internship in the UK. We really appreciate your feedback - BUNAC Team

Posted 1 year ago

“A great and expedite process for getting my sponsorship. Also, the help along every single step.”

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Posted 1 year ago

Thank you for your lovely review, Magdalena. We are delighted to hear that you have had a great experience with us and will be sure to share your kind words with the team - BUNAC Team

Posted 1 year ago

“I was pleasantly surprised by my international internship experience through Bunac. The communication was clear and thorough, the experience was easy to navigate, and I appreciated the extra services they provided. Would recommend!”

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Posted 1 year ago

Thank you for your lovely 5-star review. We are glad to hear that you have had such a great experience with our team and on your internship - BUNAC Team

Posted 1 year ago

“I found the BUNAC Working Holiday in Canada Program through a recommendation from a family member, and I couldn't be more pleased with the process so far! Like many looking to travel on a Working Holiday Visa, I had lots of questions about the best way to go about securing a seasonal job, accommodation, and all the necessary paperwork. I emailed the BUNAC team and was helped by the wonderful Catriona, who was quick to answer all of my queries and quell any worries I had. I'm so thankful to have had someone knowledgeable to turn to through each step of my journey so far! A huge thank you to the BUNAC team and Catriona!”

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Posted 1 year ago

Thank you for your lovely 5-star review, Cat. We are delighted to hear that you have had such a great experience with BUNAC and specifically Catriona. We will be sure to share your wonderful review with her - BUNAC Team

Posted 1 year ago

“This process was made incredibly simple via Bunac, everything I needed to do was clear and understandable and the customer service was also useful anytime that I reached out. HOWEVER, the cost of this service is incredibly expensive to the point that I question whether or not (from a business perspective) bunac is taking advantage of persons in a similar situation to mine. I am a student who was looking for work abroad for two months during the summer. Looking back on my experience, this sort of service would be a bargain if I were working abroad for at least 6 months instead of two months. So, minus 1 star because of the high price, which is stacked on top of the already expensive visa application cost, but 4 for a reliable yet easy to navigate process.”

Helpful Report

Posted 1 year ago

Thank you for your thoughtful review! We’re glad to hear that you found our process straightforward and our customer service helpful. We understand your concerns about pricing, especially for shorter durations, and we appreciate your perspective. We strive to provide a valuable experience, and your feedback will help us in our mission to support students seeking opportunities abroad. - The BUNAC Team

Posted 3 months ago

“I had a phone call with Cat who helped me understand the whole visa process and how to go about it when the time comes.”

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Posted 1 year ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 3 months ago

“BUNAC was easy to use and extremely prompt with tasks, returns, and refunds!”

Helpful Report

Posted 1 year ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 3 months ago

“They were highly efficient with the visa process, making it much easier than the standard government route. It is a little pricy but for the service, I think it is worth it if you don't need rush processing. They were also very professional throughout the study abroad program, ensuring the students were in the right places and safe.”

Helpful Report

Posted 1 year ago

Thank you so much for your thoughtful review! We're happy to hear that you found the visa process efficient and our team professional throughout your study abroad experience. Your feedback is greatly appreciated, and we're committed to providing valuable support to all our participants.

Posted 3 months ago

“They make easier my application”

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Posted 1 year ago

Thank you for your review! We're pleased to hear that we could make your application process easier. Your feedback is important to us, and we'll continue to work on delivering the best experience possible. - The BUNAC Team

Posted 3 months ago

“They make easier my application”

Helpful Report

Posted 1 year ago

Thank you for your review! - The BUNAC Team

Posted 3 months ago

“BUNAC was very helpful in the process of obtaining the relevant items for an internship we were setting up recently. There were clear steps and guidelines and support offered along the way which was reassuring for the intern and everyone else involved. Thank you to the advisers and will use the service again.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're thrilled to hear that you found our guidance and support helpful during the internship process. It's our pleasure to assist, and we look forward to supporting you again in the future! - The BUNAC Team

Posted 3 months ago

“BUNAC made my dream of living abroad possible at a reasonable price, but it certainly had its kinks. For the most part staff was helpful although at various stages it gets harder and harder to reach people to answer your questions, and I often got referred back and forth by people. Overall straightforward process, but don't expect your hand to be held. If you are using BUNAC's Job Hub, be weary of what companies you are interviewing for and do your research before committing to work somewhere. I did a couple of interviews with people who actually made me question if this program was legit, LOL. The company I chose and internship overall was fine, it was just abundantly clear that their motive was to get free/cheap labor through this program and not to "teach me valuable experience for the workforce and make memories that will last a lifetime." Yeah no. I really loved living in the UK and experiencing working life in London, so overall my experience was about a 7. I would and have recommended BUNAC to people, I just think it is important to note these details!”

Helpful Report

Posted 1 year ago

Thank you for your honest feedback, Laura. We're thrilled to hear that BUNAC helped make your dream of living abroad a reality! We apologize for any challenges you faced in reaching our team and appreciate your understanding regarding the process. Your comments about the Job Hub and the companies involved are invaluable as we work to ensure meaningful experiences for our participants. We're glad you enjoyed your time in the UK and thank you for recommending us to others!

Posted 3 months ago

“Erin was superb, exemplary out of her way customer service”

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Posted 1 year ago

Thank you so much for your fantastic review, Jay! We're thrilled to hear that Erin provided you with exemplary customer service. Your satisfaction is our motivation as we strive to make every experience special. - The BUNAC Team

Posted 3 months ago

“Erin was so helpful couldn’t ask for anything more, exemplary customer service and support”

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Posted 1 year ago

Thank you so much for your kind words, Jay! We're thrilled to hear that Erin provided you with exemplary support. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!

Posted 3 months ago

BUNAC is rated 4.7 based on 498 reviews