BUNAC Reviews

Name: BUNAC
Address: 5 Richbell Place, London, London
Rating: 4.69

4.7 Rating 501 Reviews

92 %

of reviewers recommend BUNAC

4.7

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BUNAC:

Founded with mullets and a mission by students in the 60's, BUNAC has been running its legendary Summer Camp USA program since 1972. From coaching soccer to teaching crafts - it’s the chance to turn your passion into a paid job, impact the lives of children and young people, and spend the summer living in epic locations with the best 18-30s you’ve ever met. And because 5% of profits go to our Youth Access Scholarship Fund, you can travel happy knowing that BUNAC works for others too.

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BUNAC 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roisin was so helpful with all my questions and so much fun to talk to! She made me feel much more at ease about the application process and has made me even more excited to start my camp journey - I feel ready to go already ! Bonus points for being a fellow swiftie Thank you Roisin and BUNAC🫶”

Helpful Report

Posted 2 years ago

Thank you so much Emily for your 5 star rating of BUNAC! We're thrilled to hear that Roisin was so helpful and got you excited for your camp journey! We're also so glad to hear that you're a fellow Swiftie! - BUNAC Team (Taylors Version)

Posted 2 years ago

“The customer service has been amazing, any questions I had have been answered very quickly and they have made the process very easy and non stressful.”

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Posted 2 years ago

Thank you so much for your kind words about BUNAC and for taking the time to leave us a 5 star rating! We're absolutely delighted to hear that you appreciated the excellent customer service we provide, and that you found the process easy and non-stressful. We really appreciate your feedback! - BUNAC Team

Posted 2 years ago

“Been with them before a couple of years ago, decided to come back with them ofcourse. Had an issue called Olivia who was absolutely brilliant. They always pick up first time with any queries. Their client care is brilliant and they need a raise.”

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Posted 2 years ago

Thank you so much for your wonderful 5 star rating of BUNAC, Becky! We're delighted to hear that you had such a great experience with us before and have decided to come back. It's amazing to hear that Olivia did such a great job at helping you with your application! We agree - she's brilliant! - BUNAC Team

Posted 2 years ago

“Consistently been fed wrong information or told one thing then get told another thing. Like for example I just get an email today regarding the Summer Camp USA program and it says congrats now that you booked your embassy appointment but I never booked an embassy appointment because they told me that Canadian citizens do not need to yet they send me this extremely confusing email today and this has been consistent with BUNAC, I constantly get information specific to British citizens but never Canadian and they just give me one answer then send very unhelpful information that is not specific to where I live, overall I had a really frustrating first experience with Bunac.”

Helpful Report

Posted 2 years ago

Ahmed, thank you so much for your feedback about BUNAC. I'm sorry you had a frustrating first experience with us and that you have been left confused by some automated emails that you have received that were not applicable to you. It's certainly not what we want and we really appreciate your feedback so we provide better information to our Canadian customers in the future. - BUNAC Team

Posted 2 years ago

“I spoke with ED Sayers from Bunac about my working visa and he was incredibly helpful! He related his own experience and knowledge to help me plan the best package for me and went above and beyond to ensure that I didn't make any of the same mistakes he did whilst also being incredibly informative and encouraging about my plans. Bunac also had by far the simplest and cheapest packages I have found, not forcing you to take extras that you might not be interested in!”

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Posted 2 years ago

Thank you so much for your 5 star rating of BUNAC, Thane! It's amazing to hear you had such a great experience with Ed. It's great to hear that he provided you with the help, knowledge and support you needed. We're so glad that you appreciate that our packages are simple and cost-effective! Thanks again - BUNAC Team

Posted 2 years ago

“Amy was very helpful and answered all my questions. Thank you x”

Helpful Report

Posted 2 years ago

Thank you so much, Kiara, for your 5 star rating of BUNAC! I'm so glad to hear that Amy was so helpful and that she was able to provide all the answers you needed. Thank you again! - BUNAC Team

Posted 2 years ago

“So far BUNAC have been amazing, Ed was extremely helpful in giving me lots of information and answering questions. The replies have been really friendly and helped loads with my queries on the Work Canada Scheme, making the process so much easier.”

Helpful Report

Posted 2 years ago

Thank you, Holly, for your kind 5-star rating! We're delighted that Ed was able to provide you with lots of helpful information and advice, and that you found his replies to your queries on the Work Canada programme useful. - BUNAC Team

Posted 2 years ago

“This is about Bunac sister company USIT in Ireland. I applied in January this year and about a month later I was placed the staff are so helpful in their responses and will answer any question you have. Niall and Olivia have been amazing and are a credit to the company thanks Bunac and USIT I can’t wait for my amazing summer experience 🫶🇺🇸”

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Posted 2 years ago

Thank you so much for the 5-star rating, Brooklyn! We are so pleased to hear that you had a great experience with our sister company USIT in Ireland. We're thrilled to hear that Niall and Olivia were so helpful to you during this process, and we agree - they are amazing! We hope you to have an amazing summer experience at camp! - BUNAC & USIT Team

Posted 2 years ago

“quite stressful and confusing at pretty much every stage of the process :/”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide your feedback about BUNAC. We sincerely apologize for your experience being quite stressful and confusing. We value your feedback on how we can improve our service and would love to hear more of your ideas on how we can make things better. Please feel free to send us an email at info@bunac.org - we'd love to get your feedback! - BUNAC Team

Posted 2 years ago

“Amy Wilson was a lovely, helpful and personable person to chat to on the phone. She dealt with my query very quickly and very efficiently. It was a great phone call experience.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 stars Freya! We are very glad to hear that you had a great phone call experience with Amy. It's great to know that our staff are so lovely, helpful and personable! - BUNAC Team

Posted 2 years ago

“Amy was helpful and kind”

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Posted 2 years ago

Thank you so much for your 5 star rating of BUNAC! We appreciate your kind words about Amy, and we appreciate your support! - BUNAC Team

Posted 2 years ago

“Olivia was amazing from the start. I had problems with my application, and she was constantly helping me with it it, emailing back extremely quickly, and fixing the issues. Thanks to Olivia I got my dream place at my dream camp! Couldn’t recommend a better representative! So so helpful and kind.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Hollie! We are so happy to hear that Olivia was able to help you get your dream placement at the camp you wanted. We are glad that you were able to find the help you needed and that you enjoyed your experience with BUNAC. We hope you have the most amazing summer at camp! - BUNAC Team

Posted 2 years ago

“I am currently here in Oz and having the best time. Experiencing new places everyday, Welcome to Travel have also been a fantastic help while I'm here. Coming to Oz has been one of the best things I've done - and I'm thinking about adding new Zealand and Asia to my travels too! Thank you for all your help in getting me here to Oz!”

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Posted 2 years ago

Thank you Gabrielle for taking the time to give BUNAC a 4 star rating and to share your travel photos! I'm so glad to hear that you are loving your time in Australia and that Welcome to Travel has been a fantastic help for you. It sounds like a great adventure, and I'm sure that venturing to New Zealand and Asia will be just as amazing. Thank you for your kind words and support - we really appreciate it! - BUNAC Team

Posted 2 years ago

“BUNAC has been the best way to secure my summer Camp America placement! They were always ready to answer any questions I had, encouraged me forward and made the process so comfortable, swift and easy for me to understand, thank you so so much to you all!”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating! I am so happy to hear that BUNAC was the best way for you to secure your summer Camp America placement. We are glad that we were able to make the process comfortable, swift, and easy for you to understand. - The BUNAC Team

Posted 2 years ago

“Amy was really helpful!”

Helpful Report

Posted 2 years ago

Thank you so much for your five star rating of BUNAC! We really appreciate it. We're especially pleased to hear that Amy was so helpful during your experience with us.- The BUNAC Team

Posted 2 years ago

“So far, so good... Excellent communication with staff, very smooth process, offering support and advice whenever needed, fun filled packages, very reasonable. I highly recommend BUNAC!”

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Posted 2 years ago

Thank you for your review! We are delighted to hear that you have had such a positive experience so far and appreciate your recommendation. - The BUNAC Team

Posted 2 years ago

“Melaku Abebe”

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Posted 2 years ago

“Cheap! The cheapest agency to use. However which such a low price there is no drop in service! Email and replied to within hours everything is clear and if you need help the call centre are all experienced and really helpful! I am looking do complete a Australia summer camp next year, I will 100% use BUNAC I won't even bother researching around!”

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Posted 2 years ago

Thank you so much for your 5 star rating of BUNAC, Hayden! We are thrilled that you chose us and are so pleased to hear that our affordable pricing hasn't affected the quality of our service. We hope you have the best experience working abroad! - The BUNAC Team

Posted 2 years ago

“So far BUNAC have been amazing, especially Olivia! The replies have been super helpful and all of the staff have been really kind during the process, couldn’t recommend them more!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of BUNAC! We are delighted to hear that you have had such a positive experience with us. We are glad to hear that Olivia's replies have been super helpful and that all of the staff have been really kind during the process. We really appreciate your feedback and we are so happy to hear that you are recommending us. - The BUNAC Team

Posted 2 years ago

“Róisín was so incredibly helpful, lovely to talk to and really encouraging, just made me feel so welcome and talked to me about what everything I need to know and reassured me that I can call or email for additional questions and support. The email to sign up was sent straight after the call end, no waiting around!- top tier experience!!”

Helpful Report

Posted 2 years ago

Thank you so much for your review! We're happy to hear that Róisín was so helpful, lovely, and encouraging! We want to make our customers' experiences as smooth and as easy as possible, so we're pleased to hear that it was top tier for you! We hope that you have a great time working abroad. - The BUNAC Team

Posted 2 years ago

BUNAC is rated 4.7 based on 501 reviews