Building Supplies Direct Reviews

Name: Building Supplies Direct
Rating: 4.53

4.5 Rating 2,049 Reviews

88 %

of reviewers recommend Building Supplies Direct

4.5

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Building Supplies Direct 5 star review on 18th August 2021

Anonymous

Building Supplies Direct 5 star review on 30th March 2021

Anonymous

Building Supplies Direct 5 star review on 13th March 2021

Anonymous

Building Supplies Direct 5 star review on 2nd March 2021

Building Supplies Direct 5 star review on 11th December 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 6 years ago

“Excellent company with fast delivery.”

Helpful Report

Posted 6 years ago

“Good product and fairly quick delivery but poor communication no direct email confirmation of the order.Very poor packaging on products no bubble wrap 4 items ( 4 spray cans of varnish)were loose withinn a big envelope which had burst open.Fortunately royal mail still delivered it having resealed it themselves with official tape.”

Helpful Report

Posted 6 years ago

“The order I placed was easy to do. I was notified when the items should arrive”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“I do apologise for the rating but here is why. We took delivery of the product we ordered in 2 separate vehicles in 2 separate times on the same day, wether that was your fault or not I don’t know. But as we opened our first tin of paint from it’s box , we found the plastic bag inside the box to be full of paint. The lid was not closed securely & so more paint was in the bag than in the tin. We were awarded a 50% refund on that. Problem was , & we did not contact you or complain about this, maybe we should have, was on opening the 2nd delivery of 2 tins, one of those was exactly the same. Instead of 3 tins of paint we probably got 2.”

Helpful Report

Posted 6 years ago

“Easy to use site. Top quality product fantastic prices and fast delivery where I was kept fully informed of my order! Brill and will use again for sure. Thank you”

Helpful Report

Posted 6 years ago

“Straightforward ordering procedure. Delivered within promised time frame. Well packaged.”

Helpful Report

Posted 6 years ago

“Great service and good price. Even adding P and P the price was very competitive.”

Helpful Report

Posted 6 years ago

“Excellent prompt service, very pleased.”

Helpful Report

Posted 6 years ago

“Arrived on time in excellent condition. Would definitely use them again”

Helpful Report

Posted 6 years ago

“Very quick service,brilliant”

Helpful Report

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

“Excellent product and service.”

Helpful Report

Posted 6 years ago

“Disappointed. Ordered two boxes of nails and paid £5 postage. A 'stocking error' meant only one set of nails were in stock, making the only set I received more expensive than elsewhere. The out of stock item was also still listed as available for sale a week after. Do not trust stock level indicators.”

Helpful Report

Posted 6 years ago

Hi, sorry to hear of the issue you had. When we do find a stocking error we do try and address it as soon as possible in the best way we can. It appears that this was not treated correctly in your case for which I apologise

Posted 6 years ago

“I knew the product is good and BSD delivered on time. All good”

Helpful Report

Posted 6 years ago

“Wonderful service & great quality spray paint. I’ve placed another order.”

Helpful Report

Posted 6 years ago

“Great Price. Fast delivery”

Helpful Report

Posted 6 years ago

“Good communication, prompt efficient service, courteous in every way plus a great price.”

Helpful Report

Posted 6 years ago

“Fast delivery great service”

Helpful Report

Posted 6 years ago

Building Supplies Direct is rated 4.5 based on 2,049 reviews