Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Great Company - good and easy to use web site and the delivery was excellent - arrived in 48 hrs of ordering
Helpful Report
Posted 2 weeks ago
Best price and excellent response and rapid delivery..
Helpful Report
Posted 1 month ago
Easy to deal with and fast delivery of the items I ordered
Helpful Report
Posted 1 month ago
good service
Helpful Report
Posted 2 months ago
It took over a week (8 days) for the order to be delivered which isnt great! Supposed to be - 3-5 Day Standard Post
Helpful Report
Posted 3 months ago
Very bad service, items come a week late. Not happy!
Helpful Report
Posted 3 months ago
Good prices and speedy delivery,
Helpful Report
Posted 3 months ago
Easy to use and navigate website,great price, fast delivery highly recommend
Helpful Report
Posted 3 months ago
Ordered Goods on 25th November, website said all in stock, tried calling on the phone but no one ever answers, goods finally arrived 7th January
Helpful Report
Posted 4 months ago
Rubbish. Parts out of stock. No communication to advise parts out of stock. Nobody to answer the phone when I chased delivery on 5 occasions. 4 emails ignored. I will not use Building Supplies Direct ever again.
Helpful Report
Posted 5 months ago
Wall cupboards were ordered as arranged. Price of goods competitive. Happy with the service
Helpful Report
Posted 5 months ago
always a pleasure to deal with, excellent stocks, prices and fast delivery 😁
Helpful Report
Posted 5 months ago
Placed my order and payed for express delivery. Hadn’t received any confirmation of item being dispatched so emailed to find out it hasn’t been sent. Finally received my item 8 days after placing the order.
Helpful Report
Posted 5 months ago
Very easy transaction and extremely fast delivery. Item was for a Christmas present so can’t rate it yet but don’t foresee any problems. Highly recommend
Helpful Report
Posted 5 months ago
unable to give a positive review as ordered goods still not arrived
Helpful Report
Posted 5 months ago
Dispatched quickly and what I ordered was exactly as described on the website.
Helpful Report
Posted 5 months ago
Items as described, fitted perfectly, delivered on time and cheaper than other suppliers. What more could you ask for
Helpful Report
Posted 6 months ago
Great service
Helpful Report
Posted 6 months ago
Takes too long to let use know parts are not in stock Then they do not reply to emails Not very good customer service
Helpful Report
Posted 7 months ago
One of very few places to stock the item and certainly at the best price.
Helpful Report
Posted 7 months ago
Building Supplies Direct is rated 4.53 based on 2,049 reviews