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Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
“good service”
Helpful Report
Posted 4 years ago
“Quick purchase and delivery”
Helpful Report
Posted 5 years ago
“The materials bought were fine and a reasonable price. The communication could be improved Specifically, I was told that I would receive an email confirmation of my order - I didn't. Also it would be helpful to be told when the goods have been dispatched.”
Helpful Report
Posted 5 years ago
“Good quality kit at a very reasonable price, and considerably cheaper than most. No order processing at the weekend though, which caught me out on my expected delivery window. My fault there, but something to be aware of.”
Helpful Report
Posted 5 years ago
“When the clamp arrived it was completely and tightly covered in black shrink wrap cellophane which was difficult to get off. This was a tad unnecessary and environmentally wasteful in my opinion. Clark clamp worked a treat though.”
Helpful Report
Posted 5 years ago
“Easy purchase quickly delivered. Unfortunately the turfing iron shaft split after only a few hours of use.”
Helpful Report
Posted 5 years ago
“Easy to order online, with good pricing and delivery. My only negative is that you can’t just phone customer service, you have to either email or book an appointment (usually the next week). This is frustrating when trying plan delivery dates.”
Helpful Report
Posted 5 years ago
“Good quality. Delivery time is a lot longer than some other dealers”
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Posted 5 years ago
“Value for money and my purchase was delivered when they said it would be.”
Helpful Report
Posted 5 years ago
“good service”
Helpful Report
Posted 5 years ago
“Item as described. Delivered quick. The only gripe I had was that all the outside packaging had come away revelling the item. As this is a birthday present I was disappointed. Haven't yet looked at item as not his birthday until Friday.”
Helpful Report
Posted 5 years ago
“Item arrived. There was a bit of damage on it but soon fixed it as I needed to use it that day. Did notify supplier what asked if packaging was damaged which it wasn't. So used it and works fine.”
Helpful Report
Posted 5 years ago
“Service was excellent. The turf spade was a bit blunt, and so I filed it sharper”
Helpful Report
Posted 5 years ago
“I would use this company again. Slight problem with quantity in stock but it was sorted very quickly and a refund for the difference supplied within twenty four hours. Thank you.”
Helpful Report
Posted 5 years ago
“Product and price were good. Delivery rather slow.”
Helpful Report
Posted 5 years ago
“Excellent prices and good customer service”
Helpful Report
Posted 5 years ago
“Good service but packaging insufficient”
Helpful Report
Posted 5 years ago
“Soil riddle exactly as described, and delivery very prompt. Thank you.”
Helpful Report
Posted 5 years ago
“Grate service and a good price”
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Posted 5 years ago
“OK, 5 star review. Took time in getting the parts. May be due to covid, hence the 5 stars. Got what I ordered, no problems with the product or the delivery.”
Helpful Report
Posted 5 years ago
Building Supplies Direct is rated 4.5 based on 2,049 reviews