Builders Marketplace Reviews

3.80 Rating 534 Reviews
68 %
of reviewers recommend Builders Marketplace
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.13 out of 5
Read Builders Marketplace Reviews
The oak architrave that arrived from yourselves was the worst quality I've seen in 40 year's as a builder and is totally unusable, can't imagine why it was sent.
Posted 9 hours ago
Lead time quite long, 7-10 working days and, to be fair, I did know about this at the time of ordering but expected the shorter time. However, 3 star rating because even 10 day delivery not achieved and was delivered to wrong address.
Posted 12 hours ago
Quick response and delivery
Posted 18 hours ago
A Second purchase from Builders Marketplace. Decking planks purchased (currently very difficult to find in stock elsewhere) of excellent quality and reasonable price with delivery. Recommended supplier.A++
Posted 19 hours ago
Birch ply was okay but damaged in places and quite a lot of ‘patches’ to some faces.
Posted 19 hours ago
Excellent product fast delivery
Posted 3 days ago
Good product. Well priced. Delivered on time.
Posted 3 days ago
Excellent products and service. Good prices.
Posted 4 days ago
Good quality, metal strapped boards that were not split.
Posted 4 days ago
Order arrived as advertised. Good service.
Posted 4 days ago
Excellent service speedy delivery. Pleasant delivery driver too
Posted 4 days ago
This is the second time I have been asked for my review so would suggest that you most certainly do not read all the reviews. I am now 12 days awaiting my delivery and the only contact has come from my end, very poor. Ian Stocks
Posted 4 days ago
Excellent, they had what I needed and great customer service
Posted 5 days ago
Delivery packaging needs to improve especially for long distance and multiple carriers.
Posted 5 days ago
Good quality and great service 👌
Posted 5 days ago
You have asked for a review of how well you have done before I have received my order which is about a week overdue. Do you expect glowing praise?
Posted 6 days ago
product good
Posted 6 days ago
Delivery on time nice wood
Posted 6 days ago
Never received my order.
Posted 6 days ago
Ordered 8 x scaffold planks. Didn’t turn up after the 7 working days delivery service. Called the company & was told they got lost in transit & they would be resent and delivered the next working day. E-mail the following morning saying they can’t get them & they will refund me. 8 days wasted on a building site, terrible service.
Posted 6 days ago
Builders Marketplace is rated 3.80 based on 534 reviews