Build4Less Reviews

Name: Build4Less
Address: 3rd Floor 207 Regent Street, London
Rating: 4.10

4.1 Rating 353 Reviews

76 %

of reviewers recommend Build4Less

4.1

Based on 353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Build4Less 5 star review on 24th July 2025

Anonymous

Anonymous // 01/01/2019

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“Delivered kerbside on the day advised. Very heavy item - circa 500kgs. Fairly straightforward to construct albeit schematic/ photographs had very little detail. Needed three persons ( not two as recommended) to lift and put in place the various sections due to weight . Recommended thorough gluing to fully secure”

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Posted 8 months ago

“The item was just as described and good value for money but delivery schedule was atrocious. It said on purchasing delivery would be 3-5 days that’s why I went with this, but it took over a month with continuous chasing up from me!”

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Posted 8 months ago

“Excellent saller”

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Posted 8 months ago

“Quick delivery, reasonable price and good quality”

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Posted 8 months ago

“Very good price, and prompt delivery service! Well impressed! Thanks!”

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Posted 8 months ago

“Absolutely fantastic door I got from build4less. Excellent condition and quality, they look modern and sleek in my home. Also both glazed doors match perfectly”

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Posted 9 months ago

“Absolutely terrible customer service , tried ringing no call back, received a door i had had it a few weeks until the builder could get to it when he unpacked it both corners of the door was damaged it had come well packaged so it must have been dropped before it was packed or dropped during transit, they are not prepared to discuss it £160 lost!!! knew i shouldnt have trusted a company I had never heard of !!!”

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Posted 9 months ago

“After searching many sites for bricks I found Build4less. They had a great selection and the prices were very competitive. Ordering was easy and once placed I was contacted the next day to arrange a delivery date. The person I spoke to was very polite and professional and when I told him I needed them ASAP he worked his magic and got me a date within a couple of days. Very pleased with the whole process.”

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Posted 10 months ago

“This company is really not worth to look into it. They are not willing to help in any returns, additional they will charge you 15% or more of order value for restocking item plus plus delivery charges. This is not real help to be honest in any time specifically now when we all trying to comeback to normality after spike of inflation and high interest rates. I and my hubby have been doing extension plus upgrading our house in last 8 years and as you can imagine there ware times when we had to return goods. We never have been made to pay for return delivery not mentioning 15% of restocking fees. I will never use your company again as it is pain to do business with them even I wanted to exchange these decking for different colour.”

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Posted 10 months ago

“Ok ..decking good but remaining items sent withdome bent”

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Posted 10 months ago

“Great service. It was cheaper buying from Build4Less than from the manufacturer direct who also wanted to charge me £50 for delivery!”

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Posted 10 months ago

“The product is very good but delivery was very poor, the driver was very unhelpful and really wanted to do as less as possible. I will not be using this company again.”

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Posted 10 months ago

“It was easy to order, the communication was good, delivery was fast and arrived on time, but the packaging was really good. Ich ordered corrugated PVU roofing and you don't want corners damaged or cracks. It was perfectly delivered.”

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Posted 11 months ago

“Sensible price, wide choice of stock, as advertised.”

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Posted 11 months ago

“Very, very beautiful swan necked mixer tap”

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Posted 1 year ago

“Very good phone advice on selecting product. Delivery within 2 days, in a smaller van as requested by us. The insuation is excellent quality.”

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Posted 1 year ago

“Great value and prompt delivery”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Fits the sink looks the part, just what we wanted and decent quality”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Great purchase. Cheaper than well known companies for the exact same item. Quick delivery and response to queries. Would definitely recommend.”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Good service great product and easy to fit my daughter loves it in her new Kitchen”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

Build4Less is rated 4.1 based on 353 reviews