“In store price is not the same as their online price and they don’t price match the website which is pain when you then need to stand at the counter order online and then wait for the cashier to receive your online order.”
“I found the staff both inside the building and outside in the yard very helpful.
One staff member in particular made great effort to find what I was looking for.”
“Super fast delivery and Happy with purchase even though I haven't used it but it seems to work perfectly. The name of spear&jackson would leave me confident. Would definitely deal again.”
“I ordered insulation from brooks. I was able to have it delivered at a time that suited me. They also organised to collect some I didn't need ( with a charge ). I would recommend Brooks and would use them again.”
“As a DIY'er I cannot fault the service of Brooks. The quality of the sheet material I relied was perfect. The delivery was right on time too. Well Done.”
“I made a few orders over the past months. Mostly Plywood sheets and timber. The plywood sheets (birch ply 18mm at the most premium price) delivered on my last order were damaged and of the worst quality. Because the delivery was very late I had no time to return them and I had to complete my project with these bad materials. I will not be ordering anything again from Brooks.”
“Place order which said instock one week later no delivery got in touch with Brooks told it's on the way never got it. contact them again via email got a call to be told Il have in a few days took over two and half week very poor.”
