Brian de Staic Reviews

Name: Brian de Staic
Rating: 4.88

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Brian de Staic

4.9

Based on 1,816 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

00 353 (0) 66 91 51 298

Email:

info@briandestaic.com

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Brian de Staic 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item ordered on 20th August but did not arrive in Wx until 2nd Sept, missing anniversary on 1st. Not good enough.”

Helpful Report

Posted 1 year ago

“The jewelry itself is beautiful and I’m thrilled to be able to have something from a premier jeweler in Ireland. He is conceptual design is something I’m very interested in. But the overseas delivery was problematic. And I would hesitate to purchase in the future unless I were assured the proper delivery was possible. The delivery process turned what could’ve been a very positive experience into a negative one.”

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Posted 1 year ago

“As of yet I have not received the jewelry, no estimated delivery date yet!”

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Posted 1 year ago

“the product is beautiful as always. Had a ten day wait before hearing anything after the purchase which made me anxious about my limited funds. Was sorted in the end. A bit more customer focus would be helpful”

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Posted 2 years ago

“Bhí moill roinnt laethanta (ón dáta a chonaic mé agus mé ag ordu) le seachadadh an bheartáin agus ba mhór an trua é sin de bharr gur bronntanas breithlae a bhí ann.”

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Posted 2 years ago

“Yes I bought a 'Cara' necklace for my daughter-in-law and she loves it but I had to add in 'the story of Cara' myself to personalise it as her daughter's name is Cara. I enclose a photo. I think good marketing idea.”

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Posted 3 years ago

“Bought the small ogham pendant nice chain and very shiny thought it would be thicker and more bar like it's a flat disc but ok.”

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Posted 3 years ago

“I was really happy with the product. I feel though that 10 euro for delivery is far too expensive in comparison to other Irish business delivering within Ireland. I do think this is off putting and would impact on me making future orders.”

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Posted 3 years ago

“These earrings are a beautiful design & nicely made. My criticism is that they are too tiny! They are insignificant, practically unnoticable on the ear so the design cannot be truly appreciated. I understand some want dainty pieces but these would still be that but so much nicer if they were twice the size.”

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Posted 3 years ago

“I liked your website.the story behind the jewellery. but was somewhat dissappointed with the objects i bought, I was looking for a pendant for a chain I own.Even though your website shows chains on pendants I didnt think they were included as they were not on other sites. I find the chains useless as they are too short and flinsy.I knew the size of the objects but was dissappointed with the stone replica,very light piece of what appears pressed metal.Im sorry to be so negative.I dont usually do reviews but I got several prompts from you and this was my overall feeling”

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Posted 3 years ago

“I was thrilled when my trinity knot studs arrived today. Last October, while in Killarney, I had purchased tri colored knots containing a cz. They weren’t part of the Irish collection, but I loved them. Sadly, I lost one, and went online to see if I could find a replacement pair. I saw the trinity knots and decided to order them. While the earrings are very well made, I was very disappointed that there was no depth to them. They are basically disks. They are pretty, but if I had seen them in the store, I wouldn’t have made the purchase. On our last two visits to Ireland, I’ve made multiple purchases and have been very happy with them. I only wish your non Irish collection was available on line. I still would like to purchase that pair of replacement earrings.”

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Posted 3 years ago

“Beautiful necklace, it tarnished very quickly.”

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Posted 3 years ago

“I recently purchased the large horizontal ogham necklace. There was a error. On delivery. I received a bracelet with the wrong name engraved. Mistakes happen, I was to return the bracelet and my necklace would be shipped. Today I received the necklace and it is absolutely stunning. The only reason I did not give a rating of "very good" is because I was required to pay the return shipping on the bracelet which was $70.00. This shipping error was not my mistake and I should not have been required to pay the return shipping. I did call and speak to Megan about the price of shipping FedEx, which was much higher. Her reply was to just ship USPS which I did. No offer was made to pay for shipping. The necklace is beautiful but I will not be purchasing here again.”

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Posted 5 years ago

“Recently bought a piece off the website. Very happy with the speed of the delivery. One item that was annoying was that the day ó ordered I got an email saying order confirmed which also brought a pop up for black Friday 15% off. Bit of a slap in the face to receive promotional discount after placing order.”

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Posted 5 years ago

“I love the Ogham necklaces and have ordered several for shipmemt to the US. My recent order which was a gift for my sister has been stuck in Stansted GB for 5 days. Not sure what the problem is but when I contacted Brian, got response that someone would determine the problem and did not hear back from them. Great jewelry but this tome the follow up was sub par.”

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Posted 6 years ago

“I was very happy with the earrings I purchased but I was disappointed in the rose gold necklace. I was wondering why you have the link for the chain to go through is silver and not rose gold. Other than that I thought it was very beautiful.”

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Posted 6 years ago

“Haven't gotten my ring yet, hence hard to write anything”

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Posted 6 years ago

“I cannot give a proper review since I have not received my order.”

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Posted 6 years ago

“I love the ogham pendant I bought - however I opted for the gold Trinity knot which seems to get dirt/fibres from clothes trapped in it which is hard to remove. I should have opted for the gold spiral instead. Love the pendant and the ogham writing.”

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Posted 6 years ago

“Recently purchased 18 Ct gold earrings as a gift for an American cousin who has an interest in New Grange. They arrived promptly but without containing any relevant information re design .I rang the listed number and requested same. I was told it would be posted to me immediately. I regret to say my request was ignored. It seems to me once paid , it's onto the next deal. Disappointed. Had high hopes for Kerry brand.”

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Posted 7 years ago

Hi Maureen Thank you for leaving a review on our webpage, we were disappointed to hear you did not received the information we mailed to you, we did post out the information on the Newgrange design the day we spoke on the phone, we will mail you out the information to your Kerry address today, and we look forward to hearing from you again soon Kind regards Doreen

Posted 7 years ago

Brian de Staic is rated 4.9 based on 1,816 reviews