Breakdown Assist Reviews

Name: Breakdown Assist
Rating: 4.63

4.6 Rating 1,060 Reviews

100 %

of reviewers recommend Breakdown Assist

Company Reviews

Metrics

Info

4.6

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Breakdown Assist:

Breakdown Assist is a trading style of QDOS Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. We have been trading since 2007 as an Insurance Intermediary, and started selling insurance directly to the public over the internet in February 2011.

Visit Website

Phone:

0800 112 4505

Email:

enquiries@qdosinsurance.co.uk

Breakdown Assist 4 star review on 27th January 2019

Peter

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to purchase. Prompt reply and confirmation.”

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“The service was easy to book and reasonably priced - however as I did not breakdown I did not use the breakdown service which is when you really determine if it is good or not!”

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“Very quick and easy over the phone. Questions answered and correct service purchased.”

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“Very reasonable price. Received all the relevant information on line. I keep a note of my customer number in my purse. Haven't had to use them yet so I can't really comment on the service itself.”

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“I can only comment on the renewal process over the phone which was pleasant and professional. I have only given four stars as I have not had cause to use the breakdown service, but I feel sure it won't let me down.”

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“Very competitive price, quick and easy to do. However, I asked for paperwork by post, this has not arrived.”

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“Got the cover at a very reasonable price and the policy seems good. The only issue I have is "Automatic Renewal" which I did not want. When you fill the form out it does not seem clear as to where you choose this. I believe there should be an opt in policy on this and not opt out.”

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“Helpful staff on phone quick and easy to get through and the cover set up quickly and efficiently. Thanks”

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“very easy to obtain, nice clear website not used the breakdown yet but hopefully it will be just as good”

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“Easy website and quick response to a subsequent query. If I am unfortunate enough to have to use the call out service I shall be delighted if it is as efficient”

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“Very easy to get a policy good clear instructions no problems will use again if price is right”

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“Found Breakdown Assist on line. Had not heard of them before. Was with Green Flag. Breakdown Assist was cheaper than Green Flag for the same cover. Phoned them up and staff were very help full. My only comment on the down side is they do not supply a free phone number if you breakdown. I have only just joined.”

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“Thankfully not had reason to call you out but the process of enrolling with the company was excellent”

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“very easy to book cover online, not yet used the cover...seems very reasonably priced”

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“The website and cover looks very good and the price is excellent but I haven't needed to put it to the test!”

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“Good price and cover, easy to set up.”

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“Easy to join”

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“bought cover on line because it was such a good deal. Just a few days later I had to call on Breakdown Assists service having damaged my car going over a pothole. My car was kept at a school behind locked gates overnight and was due to recovered the following day to my local garage. A little confusion arose because I was told to stay at home until advised to leave. Unfortunately this information wasn't relayed to the recovery driver who arrived at the school to find I wasn't there!!! I was soon on my way to meet him, my car was taken to the garage of my choice and the driver then offered to take me home. Overall, a good service despite the initial hiccup. I'd certainly recommend.”

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“A plastic card with call numbers and account info would be great. Right now I have a Dozen sheets in a folder which I have to carry. Kind of makes your operation look cheap. ..”

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“Easy to follow instructions with easy payment Not used breakdown service yet”

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Breakdown Assist is rated 4.6 based on 1,060 reviews