“I ordered 25 plants and only received 19. Only a small order on my part but if you do this on large orders you are conning customers out of a lot of money.
I am not impressed with the service.”
Hi Philip,
Thank you for your review. I sincerely apologise that you did not receive all of your order, and we will, of course, be checking our stock to ensure that these are packed correctly. I will ensure that you are resent another 25 bulbs to cover those that did not arrive in the initial parcel, and again apologise sincerely for the inconvenience.
If you would please consider rewriting your review to reflect this, it would be greatly appreciated.
Please do not hesitate to contact us directly if you have any further queries.
Hi Mark,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Raymond,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Tim,
Thank you for your review. We dispatch plug plants all year round, and depending on the time of year, the plug plants may have very little to no leaf growth. This is completely normal, and you will find that they have a strong root base, which is the most important part.
We have tried to make this clear when ordering, but we apologise that you are not happy with the product received.
The plugs will benefit from being planted straight into the ground and will soon turn into established plants. Please do not hesitate to contact us directly if you have any further queries.
“The green bulbs were in good condition. However, I was disappointed in the delivery. When I placed the order the information invited customers to place orders for despatch in February. The plants were actually delivered towards the end of January at a time when I was unable to plant them. Very disappointing.”
Hi B,
Thank you for taking the time to leave your review. I am sorry to see that your parcel was delivered earlier than the timescale quoted.
We actually had our stock arrive earlier than expected and therefore dispatched what orders we could.
I can see that your order was delivered on the 29th January, and I am pleased to hear that these arrived in good condition.
If you need us to delay a delivery or deliver your order for a specific date in the future, please get in touch with our Customer Service team, who will be very happy to deal with your enquiry.
We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
“We ordered a hundred snowdrops in the green which I didn't think would arrive until at least the end of February. They arrived in the first week of February, quite small plants but in flower which I was a bit worried about.
We planted them straight away. They started to grow away straight away and now you wouldn't know the difference between them and plants that have been in the garden for several years. I am very pleased with them.
I throughly recommend them”
Hi Alan,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Very prompt service and delivery was as promised which is not my previous experience of Yodel. The quality of the bulbs in the green looks excellent.”
“It's not just the service, which is perfect. It's what comes afterwards, the growing, the flowering, the blooming. Also perfect, with no duds or mistakes at all. Go, Boston, you've got it right!”
Hi Barry,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Robert,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
“I have purchased quality lawn seed on many many occaissions during the past 12 months and for many years. Always excellent quality. I will need some further top quality seeds for over dressing in the next few weeks...only saying!!”
Hi Stephen,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Keith,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi David,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
“Last year my lawn was 50:50 mud grass. Over the spring and summer i planted seed. I didn't feed it or fertilize the ground. My lawn looked great. Then autumn came with leaves which i left on the new grass. In december i had a look at my lawn. Lots of mud again. So i bought more seed and some feed. I already had fertilizer which i hadn't used. This year i am doing it again. But with more care. The seed grows but i think i will have to take some care this time. I'll let you know how i got on. Oh, i called Boston Seeds and they were very helpful. I have fertilzed but it hasn't rained since. Hose pipe us coming out in a day if it still hasn't rained. I am turning into a gardener.”
Hi Angie,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi John,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
