“Very disappointed with ratio of top soil to silica sand for overdressing , resulting in sand drying out and blowing off lawn area , I felt if more 2 mm soil was mixed the result would have been more favourable”
“I ordered wild primrose plug plants. I had no idea they would be miniscule. Leaves no bigger than the nail on my little finger. Very disappointed. The website should be clearer about size, so as to manage customer expectations.”
Thank you for your review.
We dispatch plug plants all year round, and depending on the time of year, the plug plants may have very little to no leaf growth. This is completely normal, and you will find that they have a strong root base, which is the most important part.
We have tried to make this clear when ordering and have recently updated our website listings.
The plugs will benefit from being planted straight into the ground and will soon turn into established plants. Please do not hesitate to contact us directly if you have any further queries.
“Ordering from Boston Seeds wS very easy and the order arrived quickly and was correct.I wouldn't hesitate to order from them again.Very satisfied.Thank you.”
“The wild garlic in the green, arrived very quickly, they are great quality, we planted them the day they arrived, we are using them to increase the biodiversity in our community woodland, hopefully they will seed themselves to cover a good area there.”
“I received my fertiliser and grass seed promptly (as always) but have issues with the bag the grass seed came in .The material is not as usual and the material is stiff and brittle .When the bag is moved it breaks and spill quantities of seed on the ground .I have lost quite a quantity of seed and are for ever taping over the splits when they occur .”
Hi David,
Thank you for taking the time to leave your review. I am sorry to hear about the issue with the bag. I can confirm that this has already been noticed within our warehouse, and we have actively gone back to the supplier about this.
We are looking at the most recent bags we have had made and are also looking at improving the stitching on these.
If you would like to contact our customer service team, we will be happy to rectify this issue for you.
We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Best regards, Jenna
Posted 7 months ago
Hi David,
Thank you for taking the time to leave your review. I am sorry to hear about the issue with the bag. I can confirm that this has already been noticed within our warehouse, and we have actively gone back to the supplier about this.
We are looking at the most recent bags we have had made and are also looking at improving the stitching on these.
If you would like to contact our customer service team, we will be happy to rectify this issue for you.
We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Best regards, Jenna
“Prompt reloable service - just waiting for the weather to wam up slightly and looking forward to sowing the seeds and looking forward to my new lawn.”
“Ordering the seed we needed was eady on the web and the calculator was very useful. Delivery was excellent . Here within 48 hours. Tutorials and advice on steps for creating our new lawn much apprecuated”
Hi Michael,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
