“I got the bluebell bulbs "in the green". I am still waiting for the plug plants. I will write a review, and possibly give more stars when I get the rest of my order. You have already taken my money”
Hi Eleanor,
Thank you for taking the time to leave your review. I can see that your more recent order has been partially delivered. The Bluebells are on a next working day service with the plants to follow directly from the nursery. I have been in touch with our nursery, and they can confirm that the plants will be delivered to you early next week.
I apologise that this timescale is slightly longer than stated for the plants and for the inconvenience caused.
Please do not hesitate to contact us directly if you have any further queries.
We truly appreciate your patience and understanding, and we hope to provide you with a much better experience next time.
Hi Gordon,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“Great service and the winter grass seed is amazing. I have covered bare patches of lawn before spring has arrived. I just scattered and waited for the growth. 🙂”
Hi,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi Thomas,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
“Service from this Company could not be faulted. Plants arrived when arranged, in very good condition. easy to deal with throght the ordering process.”
Hi Brian,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi Nick,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Chad,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Mr D,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Leslie,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
Hi Derek,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi Niall,
Thank you for leaving us a great review. We are grateful to you for sparing the time to write this. We are so pleased to hear you are happy with our products and services.
Best wishes, Jenna
Hi Pam,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“Very efficient, snowdrops arrived in excellent condition and the bonus was they flowered a few days later. Very competitive prices. Excellent company to deal with. Will certainly go back to them.”
Hi Elizabeth,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
Hi Neil,
Many thanks for your review. I have looked into this for you and can see that, as your order was placed after 2 pm this was processed the next working day. Unfortunately, the couriers did not deliver until the following day. Once an order leaves our warehouse, it is in the hands of our courier partners. We closely monitor their performance and are currently achieving a 98% success rate for next-day deliveries. I’m very sorry that, on this occasion, the expected service level wasn’t met. Rest assured, with the flower bulbs ordered, they will be ok in the box over the weekend as they are dry bulbs. We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience next time.
Hi Antony,
Thank you so much for your review. We are very appreciative of your lovely feedback and compliments. We look forward to dealing with you in the future.
Best wishes, Jenna
“Excellent, friendly service both in the office and warehouse lady. Have used Boston grass seeds before and the seed is consistently excellent abd germinates quickly. Will continue to use them and happily recommend
Them”
Hi Andrew,
Thank you so much for taking the time to leave us a review. We are delighted to hear you are happy with our products and service. Please don't hesitate to get in touch if we can assist you in the future.
Best wishes, Jenna
