Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 3,914 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 3,914 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th April 2024

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am glad I bought from Bonners Music. They were very helpful with any enquiries I had. Would recommend.”

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Posted 1 year ago

“Speedy and no nonsense service.”

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Posted 1 year ago

“Excellent experience, support and almost excellent delivery. Two days late without explanation until asked for. I understand this was a fault of the carrier. I would be pleased to recommend Bombers Music.”

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Posted 1 year ago

“After trying a few times to get through on the phone to the guitar department I eventually got hold of someone and from that moment the order of my Fender amp went through with lightning efficiency and the amp arrived 3 days later. Absolutely delighted with the amp (so far) but it's early days and deserves a separate review. As for Bonners, I would happily use them again.”

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Posted 1 year ago

“Great product, good price. Good comms”

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Posted 1 year ago

“Ordering was great and on time. Nott long recieved the piano roland fp90x, brought based on reviews and trying one in a london store, so far feels and sounds great. Very pleased, hopefully will ccntinue to do so.”

Bonners Music 4 star review on 20th July 2022

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Posted 1 year ago

“It was a nice experience doing business with you”

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Posted 1 year ago

“Delivery was on schedule, and delivery team were very helpful, and friendly. Communication, and after sales service very good indeed. Piano stool with slight fault was replaced with no quibbling. Would definitely recommend Bonners, and shop with them again.”

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Posted 1 year ago

“easy and straighforward sale with quick deliver”

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Posted 2 years ago

“I purchased a Nautilus 88 from Bonners (whom I've never used before) and I was impressed with the expedient delivery. Their web site is easy to negotiate and purchasing online is very straightforward. There prices are keen and delivery is free, although I didn't find the chap I spoke to on the telephone all that helpful or approachable, so sorry, I had to drop a star for that. Dean”

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Posted 2 years ago

“Delivery was not despatched on time, so delayed arrival by a few days over a weekend. However, this was acknowledged and apologised for after making contact with the store. Otherwise no issues.”

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Posted 2 years ago

“Good experience of visiting the store in MK and getting lot of help”

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Posted 2 years ago

“Keyboard bundle received and works well. I'm looking forward to years of learning and enjoyment. Some delay in seding the bundle out as there appeared to be some mix up at the store however not too big a deal as it was only a few days.”

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Posted 2 years ago

“Excellent. Quick service no issues and a great price.”

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Posted 2 years ago

“all good, delivery a bit slow.”

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Posted 2 years ago

“Ordered a keyboard and accessories using the website. The website was easy to use. The order was processed the next working day and dispatched the following day via TNT. TNT did not manage to deliver on the day promised, but instead on the subsequent working day. All the goods were received in good working order. I would order from Bonners again.”

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Posted 2 years ago

“Great service, and communication, great price. Some issues with delivery outside of bonners control. The electric piano is just stunning, Only slight complaint is around the packaged stool that came with it, on that it doesn't quite match the finish of the piano. All in all very happy still. Friendly, expert company.”

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Posted 2 years ago

“Ordered RolandF701 , delivery took time due to issues with TNT .. But arrived with no damage , brand new , boxed. Bonner Could give Information on delivery times , estimate etc”

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Posted 2 years ago

“Prompt service and item arrived in mint condition. No complaints.”

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Posted 2 years ago

“The only negative is that we didn't know when the clavinova was arriving - it just did (not on a TNT van as advised, but FEDEX). Other than that, the service was fine.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 3,914 reviews