Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,890 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th August 2026

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was very good except after the sale was completed and a tracking system of sorts was operating, I tryed it and found the method was difficult, the replys were not understood, having to use different methods to recieve a massage, All other companies I use have the same method I have a code word and the then recieve a email or text with the aproproriat information, But I must congratulate Bonners on the Items and the Very good Packaging Of whichich I thank you”

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Posted 2 years ago

“Excellent service, very reliable, had everything I needed, wouldn’t hesitate to recommend”

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Posted 2 years ago

“Great service 👍”

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Posted 2 years ago

“Very helpful staff , when I called I got straight through and spoke to a sales person. Delivery was on time and fine My only wish is for delivery to have a sat/sun option”

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Posted 2 years ago

“Excellent service and delivery. Very pleased with my purchase.”

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Posted 2 years ago

“Very good.”

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Posted 2 years ago

“Online Order system easy . Arrived on time very pleased thank you”

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Posted 2 years ago

“Delighted to find you had an accessory for my old technics keyboard. It's always worth enquiring.”

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Posted 2 years ago

“I did a lot of research online before ordering a Roland FP-10 electric piano from Bonners. I wanted to buy from a reputable company with specialist knowledge and a rtack record for good customer service. I am very pleased with the piano - it lives up to Bonners' online description. The only reason that I have not given Bonners 5 out of 5 in this review is the limited communication about actual time of delivery. I had a date, but did not know ahead of time what time of day to expect these valuable goods to show up at my door, and so had to cancel at very short notice a couple of appointments so I could be at home for the entire day. I will say that the 3 packages arrived in excellent condition and the youg van driver cheerfully helped me carry the heavy piano upstairs.”

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Posted 2 years ago

“All ok with delivery! Did not expect it to be so heavy! Was not expecting to have problem putting together. I am getting on a bit!! I should have got assembly from you as well.My daughter and partener put piano on stand for me”

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Posted 2 years ago

“Excellent sales service and great price.”

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Posted 2 years ago

“Your delivery company was hard work”

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Posted 2 years ago

“Really good contact”

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Posted 2 years ago

“OK so it wasn't a musical instrument but two accessories purchased for my Hammond keyboard which I previously did buy from Bonners. This time I purchased a keyboard carry case and cover. The order process was straighforward and the items arrived very soon after. The case, which was well packed in a sturdy cardboard box and not folded, is well padded and the exact size for my keyboard. This should offer lots of protection when in transit. Also, colour co-ordinated with the keyboard, i.e black and British Racing Green.”

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Posted 2 years ago

“Prompt delivery with good customer advice.”

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Posted 2 years ago

“Kept well informed,no dramas”

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Posted 2 years ago

“My piano was delivered very quickly after the order was placed. The delivery itself was prompt and good-ñatured and courteous.”

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Posted 2 years ago

“Polite and professional, prompt delivery, but no part exchange allowed on a quite expensive keyboard.”

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Posted 2 years ago

“Very Helpful with the purchases and easy to get through to customer care .”

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Posted 2 years ago

“Quick and easy online shopping and the guitar was set up perfectly for straight out the box”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,890 reviews