Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,361 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable staff and all the instruments there to try before you buy.”

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Posted 3 years ago

“Excellent service ! Was advised as to best way to order, (online) , which I did and from there , was kept up to date with delivery and to which company would deliver! I will certainly use Bonnors again, as great service !”

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Posted 3 years ago

“Excellent service from start to finish.”

Bonners Music 5 star review on 11th January 2022

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Posted 3 years ago

“Foot Pedal for Hammond XK-1C. I had helpful advice from Bonners by phone in advance of buying this item. Delivery wasn't quick as the item was held up with Royal Mail, so it took a couple of days longerto arrive. The item came with no instructions but these were already in the User Handbook that came with the organ a while back. It was easy to program and it does everything I expected. Very happy with the advice, the ordering and the item itself. The frustrating bit was waiting for Royal Mail to get their act together. I wish I lived nearer a Bonners shop because if love to pop in and try out the Hammond range and accessories!”

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Posted 3 years ago

“Great service and price.”

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Posted 3 years ago

“From placing the order to the swift delivery and free installation, it has been a pleasure to deal with Bonners Music. Highly recommended.”

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Posted 3 years ago

“Great value for my Kurzweil KA120. Very quick delivery”

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Posted 3 years ago

“Great service and product delivered promptly”

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Posted 3 years ago

“Brilliant service can’t fault Bonners Music, friendly staff, best price and a prompt delivery”

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Posted 3 years ago

“All good - telephone - online - delivery and the product! Bravo!”

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Posted 3 years ago

“As a family of young musicians, we recently acquired a second hand steinmayer piano with Bonners and we are delighted. The service team was excellent (great advising that helped us take the right decision), the delivery team was extremely fast and very flexible. Would highly recommend.”

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Posted 3 years ago

“Excellent customer service.Thank you”

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Posted 3 years ago

“I recently purchased an electric piano from Bonners Music and have been extremely impressed with them. Prior to deciding to purchase this piano I made enquiries with other retailers including PMT and Kenny's. I was disappointed with the contact I received from both of these companies, particularly around their lack of care around delivery of large items. In addition to this, the "price match" service offered by PMT is slow, convoluted and actually not competitive. I then tried Bonners and initially spoke to Vicky who was very knowledgeable and helpful. She answered all of the queries I had and clearly cared about the service she was providing. Bonners were offering the piano I wanted at a very competitive price. I placed my order with Bonners and was kept up to date by Jackie, who informed me of the despatch of the piano and delivery details. This exceeded my expectations and the piano was delivered extremely quickly. When I had a further query, I spoke to Amanda on the phone who went out of her way to help me. The piano arrived and was in perfect condition. I would like to thank Bonners for their help with this process and I would highly recommend them. Thank you.”

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Posted 3 years ago

“Been using Bonners for years ,the new showroom is a joy to visit , and Myke and the team are always friendly and helpful”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Hugely helpful and fast delivery.”

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Posted 3 years ago

“Hi, I bought a kawai piano from bonners and it is just exceptional. The service was excellent, delivery was fast and all round very happy with the experience and purchase. Would recommend.”

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Posted 3 years ago

“Recommended - hassle free”

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Posted 3 years ago

“Brilliant service. would definately use Bonners again.”

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Posted 3 years ago

“Really helpful website had all the information I needed. Ordered a piano and it was sent sooner than I expected. Absolutely excellent, very happy.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,361 reviews