Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,912 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and quick delivery”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“I Ordered online which I found to be stress-free, and kept informed of delivery arrangements, which arrived within 48hrs. Excellent service. Thank You”

Helpful Report

Posted 3 years ago

“Website easy to use, good price, delivered very quickly and well packaged”

Helpful Report

Posted 3 years ago

“Always very helpful and informative, with great product knowledge. Easily contacted, displaying great customer service ethos, having a personable approach - getting back to you when promised.”

Helpful Report

Posted 3 years ago

“Excellent product great service”

Helpful Report

Posted 3 years ago

“Being able to visit bonners eastbourne and try out some guitar options in your own space was invaliable. 45 years has passed not playing, so i have chosen an ibanez semi acoustic guitar. I orderd online confident that my purchase would be quality checked and set up. Delivery was swift and on time. Great service, thanks to all at bonners Re learning starts here Mark O”

Helpful Report

Posted 3 years ago

“Their custom service is absolutely excellent, they kept me up to date by mail and by phone (what company does that anymore?) about their stock and the delivery of my purchase. Just for that, I would definitely use them again. Great company”

Helpful Report

Posted 3 years ago

“Very helpful at every step. Inquired about a ``weird'' feature of my order and helped to find a mistake in it.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Helpful staff, gave me good advice, helped me arrange a delivery that suited me. The Piano looks brilliant and all happy.”

Helpful Report

Posted 3 years ago

“Excellent quality”

Helpful Report

Posted 3 years ago

“I had an issue with my new DP, but Bonners Music instantly responded to my issue and solved my issue perfectly. Their delivery team was friendly and handled my products with care. Although the traffic was bad during these few days due to snow, the team kept me update and I appreciated their efforts. Excellent service and comparative good price as well.”

Helpful Report

Posted 3 years ago

“Very supportive, polite and immediate response if contacted. I would buy there again at any time!”

Helpful Report

Posted 3 years ago

“The customer service at Bonners was friendly and informative. The delivery service was late and unhelpful.”

Helpful Report

Posted 3 years ago

“Very helpful. Great service, nice people.”

Helpful Report

Posted 3 years ago

“Having trawled the internet for a specific Fender amplifier without success, Bonners had it in stock for a great price with free delivery. The response from the sales team was informative and prompt and my new amp arrived on time with very little drama. All in all a great service, helpful staff and a good price. Well done Bonners and their delivery company.”

Helpful Report

Posted 3 years ago

“Happy with my purchase and the communication with Boner, however, the guitar wasn’t setup as I’d requested it to be.”

Helpful Report

Posted 3 years ago

“haven't handed over the merch to my son for chrstmas yet, but got good advice from the store and the communication since the purchase has been excellent. would recommend”

Helpful Report

Posted 3 years ago

“Fantastic, helpful, and efficient service. Wouldn't hesitate to use again. Thank you!”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,912 reviews