Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,922 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely and friendly staff with great communication”

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Posted 9 years ago

“Great advice, service and delivery! Definitely recommend to anyone needing a piano!”

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Posted 9 years ago

“Firstly, Bonners actually had what I wanted in stock and got it to me quickly. This is rare these days, because 'In Stock' at other shops generally means "we can get you what you want, but right now it's on a ship from Japan". Tom was great; personable and knowledgeable. I felt confident that Bonners would provide me with exactly what I wanted in the condition that I hoped for, and they did. The whole experience felt more personal and friendly than shopping at competitors.”

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Posted 9 years ago

“I GOT WHAT I WANTED WITH NO PROBLEM,”

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Posted 9 years ago

“Purchased most of my musical products from Bonners. Staff very helpful and products competitevly priced. Delivery easy and on time with no fuss.”

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Posted 9 years ago

“This is the second piano I've purchased from bonners, and on both occasions the service from start to finish has been excellent ! Would highly recommend”

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Posted 9 years ago

“Very good informed service from Amanda and good after sales service.”

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Posted 9 years ago

“Thanks for a most pleasant transaction and fast delivery. Fantastic communication from very nice staff. Would definitely recommend them.”

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Posted 9 years ago

“the guitar was made in heaven, safely dispatched and received at great price.”

Bonners Music 5 star review on 22nd September 2017

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Posted 9 years ago

“The customer service I received from this company was excellent. I part exchanged my old digital piano for a new one and the whole process was very easy. The staff are really helpful and pleasant, the prices very competitive and my new piano is fabulous. I would definitely use them again - one of my best retail experiences :-).”

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Posted 9 years ago

“Really helpful staff with plenty of knowledge, delivered drum kit and put it together. Excellent!!😊”

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Posted 9 years ago

“Quick and safe delivery ! Loved the product and service !”

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Posted 9 years ago

“I had very good advice as to which piano would be best for me. The delivery was speedy and the piano was relatively easy to assemble - once we had got it upstairs - it was very heavy. I have enjoyed playing it every day since I had it.”

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Posted 9 years ago

“great delivery team”

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Posted 9 years ago

“Fair trade in price for my old amp.”

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Posted 9 years ago

“Exelcent service.....”

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Posted 9 years ago

“Responded quickly and professionally”

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Posted 9 years ago

“Excellent service! Very helpful and delivered our piano on time.”

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Posted 9 years ago

“Always pleased with the service”

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Posted 9 years ago

“Fender Bassbreaker amp bought at a good price from Bonners online. Staff were very helpful and kept me updated. I had to return the amp when it developed a fault. It was checked by Bonners and returned to Fender for fixing then returned to me working fine. I had to pay Bonners around £40 for the courier to pick the amp up from me but this was refunded once the fault was confirmed and fixed. Would have given 5 stars if not for this.”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,922 reviews