Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,724 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with as a company. I part exchanged my keyboard to upgrade to a new Yamaha P525 and got a very good price. Super happy! Highly recommend.”

Helpful Report

Posted 3 months ago

“no complaints very quick . had no contact with staff did it all smoothly on line bought a Yamaha DGX670 .. what a lump that was arriving at my door. very pleased though”

Helpful Report

Posted 3 months ago

“Received my new Nord keyboard last week. Dan was very helpful in talking me through getting to grips with some of the aspects of the keyboard.”

Helpful Report

Posted 4 months ago

“I recently bought my Kawai K300 ATX4 from Bonners and was really impressed with them from start to finish. I felt welcome when I visited the store in Reigate, I spent hours trying to find the right piano and never felt rushed. I was able to part exchange my FP30X which was great. The delivery process was quick and smooth, they took the Roland at the same time and I've now had my first free tuning as well. I would recommend them highly.”

Helpful Report

Posted 4 months ago

“Electric piano arrived promptly and very well packged. Thank you Bonners”

Helpful Report

Posted 4 months ago

“I have been to the shop in Eastbourne, beautiful store with friendly and knowledgeable staff, although this time I bought a small piano I intend to go again in the next year for a more sophisticated keyboard.”

Helpful Report

Posted 4 months ago

“Good price, fast delivery. Guitar set up well”

Helpful Report

Posted 4 months ago

“Great shop with a wide selection and competitive prices”

Helpful Report

Posted 4 months ago

“Really great service!”

Helpful Report

Posted 4 months ago

“Good prices, good service and excellent communication from staff”

Helpful Report

Posted 4 months ago

“Good quality and good service I have used the menytimes Thanks Les”

Helpful Report

Posted 4 months ago

“Very good communication, my guitar arrived the next day and was perfectly packed and protected. Highly recommended these guys.”

Helpful Report

Posted 4 months ago

“Exceptional service from the time I ordered my piano to the delivery”

Helpful Report

Posted 4 months ago

“Great service and quick delivery”

Helpful Report

Posted 4 months ago

“Excellent service would recomend”

Helpful Report

Posted 4 months ago

“good service”

Helpful Report

Posted 4 months ago

“Extremely good experience. I was kept informed of delivery and on the day of delivery, it was very efficient , no fuss. Also pleased with the piano, just as described.”

Helpful Report

Posted 4 months ago

“My piano was delivered as promised, within three days of ordering. The delivery guys were very courteous and delivered the package to exactly where we wanted it. The piano was well packaged and in excellent order. I would definitely buy from them again.”

Helpful Report

Posted 4 months ago

“Great service, helpful and guitar was fantastic and set up well . More than happy.”

Helpful Report

Posted 4 months ago

“The guys at Bonners Newcastle have been very helpful in my purchase of a Yamaha p 525 allowing me space to try things as well as being very informative when I had questions Thanks”

Helpful Report

Posted 4 months ago

Bonners Music is rated 4.9 based on 4,724 reviews