Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,894 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 13th August 2026

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a second hand keyboard. Arrived very well packaged and in great condition. Very happy!”

Helpful Report

Posted 7 months ago

“Can't fault them. They supplied top of the range equipment at avery competitive price and delivered in record time.”

Helpful Report

Posted 7 months ago

“Very good service.”

Helpful Report

Posted 7 months ago

“My order was processed efficiently and dispatched very promptly. All good 👍”

Helpful Report

Posted 7 months ago

“Very Good service with good value and timely delivery. Many Thanks”

Helpful Report

Posted 7 months ago

“Even the payment in the delivery is not as happy as I expected. I bought from you for the second time because I felt the safest to buy from you. After what I have already bought from you with a very good experience. The peace of mind that I am getting the best product is everything!! thanks”

Helpful Report

Posted 7 months ago

“Quality products, quickly delivered, and excellent customer service. I would highly recommend this company.”

Helpful Report

Posted 7 months ago

“When I purchased the Roland HP 704 I was notified the next working day with regards to shipping. Amazing customer service both over the telephone and online. Thank you for the excellent customer service!”

Helpful Report

Posted 7 months ago

“Great knowlegable staff and a huge selection of instruments to try out made our visit to the Newcastle store successful, even though I didn't realise it would take 3 hours to go around it. Neil and Steve both introduced themselves and allowed us to try as we pleased and even the cleaning lady stepped in to help us while they were taking calls. Ordering online was simple and the delivery process all well explained and carried out with constant updates as time of the year and weather played their part. Thank you for the help in choosing and now we can start to come to terms with the potential of the Yamaha CSP255.”

Helpful Report

Posted 7 months ago

“Fast dispatch and excellent packaging. The keyboard is in immaculate condition condition. Thank you.”

Helpful Report

Posted 7 months ago

“Over the years we have always gone to Bonners Music. They have always given an excellent service, and we have been more than happy with our purchases. This time was no different. Extra Thanks to Dan for its safe deliver.”

Helpful Report

Posted 7 months ago

“Good communication and very quick delivery, regardless the festive season - my piano arrived within only two days. Was a very nice surprise to receive it on the new year’s eve and start 2026 with my brand new piano! Thank you.”

Helpful Report

Posted 7 months ago

“Great experience (again) with Bonners. From the moment I enquired about part exchanging my current instrument to picking up my new one was faultless. Staff online, on the phone and in branch were all superb. I have also used their online ordering service and the item was delivered next day.”

Helpful Report

Posted 7 months ago

“Customer service👌 Product quality 👌 A wonderful experience with them!”

Helpful Report

Posted 7 months ago

“Great service with prompt delivery, and set up.”

Helpful Report

Posted 7 months ago

“I am shocked it arrived before Christmas really made my day and wonderful cable genine Yahamah”

Helpful Report

Posted 7 months ago

“I spoke to Bonners about a Roland keyboard on the Saturday before Christmas. Chose the model. Paid. On Monday, first thing, I had email confirmation that three packages were about to be dispatched. By 10am the following day, all three were delivered. By lunchtime, my wife's Christmas present was ready to play. Excellent service.”

Helpful Report

Posted 7 months ago

“Amazing piano - I’m so delighted. Thank you also for such prompt delivery!”

Helpful Report

Posted 7 months ago

“This is the second time I have dealt with Bonners both for part exchange of Tyros and Genos, the service is exemplary, the communication excellent and delivery prompt as as promised.”

Helpful Report

Posted 7 months ago

“Excellent service- Easy to order and arrived right on time.”

Helpful Report

Posted 7 months ago

Bonners Music is rated 4.9 based on 4,894 reviews