Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,891 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th August 2026

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first experience buying from Bonners was a great one (there was a little hiccup with delivery - a misunderstanding on my part - but all came good). Just got to take a deep dive into the manual.”

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Posted 6 months ago

“Very happy with my purchase from Bonners Music. They have great informational videos on youtube. The purchase process was easy with good communication. All delivered in good time and in good condition. Thank you”

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Posted 6 months ago

“I would like same help to setup but you where great thank you”

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Posted 6 months ago

“Goods arrived within 48hrs of ordering in perfect condition and well packaged. Ordering was very easy. My one and only criticism is that the item I bought had £40 cashback when registered. I registered my product immediately but sadly no cash back a week later.”

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Posted 6 months ago

“Quick delivery and competive priced.”

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Posted 6 months ago

“It was really good to know we were buying from a shop where there is so much musical knowledge. Delivery was on time and the instrument top notch. Thank you!”

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Posted 6 months ago

“I recently bought a Yamaha Montage M8x from Bonners. From start to finish I found the experience a pleasure. All of the people I dealt with were extremely helpful and very pleasant to deal with. The service was exceptional and very efficient. I wouldn’t hesitate to purchase from Bonners again. Many thanks.”

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Posted 6 months ago

“Great product selection, simple ordering process, super fast delivery.”

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Posted 6 months ago

“The service I received was outstanding. The website is amazing, with professional and informative videos, that answer and address every aspect of buying an instrument, in my case a Kawai digital piano. The communication by telephone and emails were excellent. Thank you for your professionalism and support.”

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Posted 6 months ago

“Excellent”

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Posted 6 months ago

“Thank you for the great advice and quick delivery”

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Posted 7 months ago

“The whole service was brillant from start to finish, staff were very friendly and helpful, their own delivery service was on time with fine friendly staff. First class all round.”

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Posted 7 months ago

“I ordered my Kawai CA901 from Bonners Music by phone as I live in the Isle of Wight and knew access might be a challenge. Communication was very helpful, and the delivery (pre-booked date, delivered within a morning), by 2 friendly and competent men from Bonners, went very smoothly. The piano is amazing , so authentic. I’m very pleased.”

Bonners Music 5 star review on 16th January 2026

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Posted 7 months ago

“Very helpful and fast with my queries on the phone and via email. Delivery was excellent and we now have a piano living upstairs.”

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Posted 7 months ago

“Superb service and communication. Even when the delivery company messed up Bonners were straight onto it and got it sorted really quickly. On top of that their prices are very competitive. I really can't fault Bonners. Oh, and the piano is excellent!”

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Posted 7 months ago

“A while ago I bought the Martin DJRE Dreadnought Junior Electro Acoustic from Bonners. They had the guitar in stock and they had somewhere quiet and comfortable to try it out. It may not be a traditional Martin but, having played it for several months now, I can say without hesitation that it's a brilliant little guitar. Its very comfortable to play, I cannot fault the fit and finish and, best of all, it sounds just great. I've played it most days since bringing it home and I would not be without it. A great purchase from a great music shop. Thank you Bonners.”

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Posted 7 months ago

“I genuinely can't praise Bonners Eastbourne enough. I have recently purchased a Yamaha MODX M from them, with my Montage taken as part exchange. Everything was handled so professionally and went without a hitch from start to finish, even with me changing my mind about which MODX I wanted part way through the process. Both delivery and collection (of p/x) were prompt and made with a well respected courier. This isn't the first time I've had dealings with Bonners - I have also purchased a synth from them in the distant past. I seem to remember the service back then was just as good. Highly recommended!”

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Posted 7 months ago

“Bought a second hand keyboard. Arrived very well packaged and in great condition. Very happy!”

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Posted 7 months ago

“Can't fault them. They supplied top of the range equipment at avery competitive price and delivered in record time.”

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Posted 7 months ago

“Very good service.”

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Posted 7 months ago

Bonners Music is rated 4.9 based on 4,891 reviews