Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,923 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service. The item I ordered was delivered to my door within just a few days, and the online store was both clearly laid-out and easy to use. I will definitely being using Bonners again!”

Helpful Report

Posted 12 years ago

“Buying an expensive keyboard when you haven't physically seen it is never easy but the sales person put me at ease with the warranty and describing it's condition as accurately as possible (excellent condition). Delivery was quick and finance was a doddle to arrange. Deal with confidence!”

Helpful Report

Posted 12 years ago

“The Kawai MP11 really is a wonderful professional-level instrument. Great piano sounds and very responsive action. I particularly like being able to adjust the weight to a lighter touch. Only downside is that it's very heavy so not really portable. Good service from Bonners with efficient ordering and prompt delivery.”

Helpful Report

Posted 12 years ago

“Dealing with Bonners had been effortless experience. The Staff were very accommodating especially on delivery date as I purchase my piano over Christmas period. Installation guys done brilliant job. I definitely recommend Bonners”

Helpful Report

Posted 12 years ago

“HI Tony I have been a customer for more then 25 years at Brighton and now Eastbourne Ive lost track as to how many organs and keyboards that I have purchased from you over the years. At present along with my Tyros 5 I purchased the Hammond SK2 which is fab and your staff was very helpful and I had to wait 3-4 weeks for it but was kept up to date on its expected delivery time. So thank you all”

Helpful Report

Posted 12 years ago

“Customer service is excellent.”

Helpful Report

Posted 12 years ago

“Contact was easy and helpful, my 2nd hand Tyros 4 arrived safely and well packaged. Any queries I had were dealt with swiftly and professionally. I am very happy with the service I received and would recommend them as a good supplier.”

Helpful Report

Posted 12 years ago

“Always receive great service from Bonner's this time it was for a Kawai CN32 which is one of the best pianos I have owned its the first time that I have veered away from Yamaha but with the sound and polophony of the Kawai I am not sure I will be back with Yamaha anytime soon, maybe its just a personal thing but I love this piano.”

Helpful Report

Posted 12 years ago

“Very good service. Bonners kept me well informed about the progress of my order.”

Helpful Report

Posted 12 years ago

“I purchased 1Gb used memory to install into my Tyros 5. It works perfectly and saved me some money by buying 'used'. Excellent value and service from Bonners.”

Helpful Report

Posted 12 years ago

“Good service, speedy delivery, great guitar”

Helpful Report

Posted 12 years ago

“I found the staff at Bonners Music Store extremely helpful and the communication was excellent!! I would definitely shop with you again and would certainly recommend you!!”

Helpful Report

Posted 12 years ago

“Great service. Good advice & quick delivery. Drums good sound & easy to follow instructions. Would definitely recommend.”

Helpful Report

Posted 12 years ago

“I had no hitches with this company at all, they were a great service to use and my guitar got delivered quickly and efficiently. I would highly recommend to anyone and my boyfriend was pretty impressed with his Christmas present.”

Helpful Report

Posted 12 years ago

“Have dealt with Bonners on several occasions, have found the staff extremely helpful and very informative, nothing too much trouble, pricing is very good, as is part exchange, and the range of gear is very extensive, I was informed as and when the Tyros 5 would be available by email and placed my order, paying by card is safe and secure, my Tyros 5 was delivered earlier than I expected. The Yamaha Tyros 5 is a brilliant keyboard workstation, expensive, but well worth the outlay, it gives me hours of entertainment and pleasure and I continue to learn and find something new every week, thanks to Bonners.”

Helpful Report

Posted 12 years ago

“Great service, great part exchange value on my Tyros 4 All round excellent just love my Tyros 5 full fuze key board. Thanks Roger.”

Helpful Report

Posted 12 years ago

“Staff were incredibly helpful and gave me a good price for the system Very happy with the product and service I recieved - thank you”

Helpful Report

Posted 12 years ago

“I' d love to review this product. Alas I' ve not yet received it yet! I been waiting for it since March.”

Helpful Report

Posted 12 years ago

“I'm very pleased with my digital piano and I think it is very good value for money. The tone is good enough to please friends who really CAN play, and I'm enjoying my attempts to start learning all over again. My little grandchildren love it, especially all the 'novelty' sounds available at the touch of a button. Bonners delivered it very quickly, and as one part of the package wasn't available at the time, made sure I had the piano then delivered the stool separately when it came in. I'd recommend them to anyone for service and help over the phone.”

Helpful Report

Posted 12 years ago

“Fast service from Bonners. This vinyl top is much better than the black velvet version that just collects fluff...”

Helpful Report

Posted 12 years ago

Bonners Music is rated 4.9 based on 4,923 reviews