Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,923 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and very pleased with keyboard is like new.”

Helpful Report

Posted 12 years ago

“The MP117 pedal board was not a normal stock item which meant up to 7 days to be delivered to store, however it arrived in store the following day (Friday) and delivered on the Tuesday which was a big and welcome surprise. The item was as described (Some dealers use artistic licence for descriptions) and did exactly what it said on the tin. I would therefore have no hesitation in recommending Bonners and will definitely be using them again in the future.”

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Posted 12 years ago

“Great price, Items ordered and delivered promptly, and problem with dodgey clip resolved satisfactorily”

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Posted 12 years ago

“V helpful, friendly and good service.”

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Posted 12 years ago

“Excellent dealer; kept us informed all the way through. Old piano taken away no problem. Piano stool and headphones included in the deal with the Roland digital piano which was also the best price I found anywhere. Actually in stock unlike some dealers who claim in stock but is not! Have used them before and would again.”

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Posted 12 years ago

“Excellent service from Bonners item arrived promptly without any probs, the item I bought was described correctly and done the job as promised I would highly recommend Bonners to anyone who is thinking of using their service.”

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Posted 12 years ago

“Great service - staff very helpful. Price competitive. Unfortunately (& I don't blame Bonners but Gibson USA) the guitar does not appear to be properly earthed and the top e-string catches on the frets. But a great-sounding guitar with plenty of meatiness to it's tone.”

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Posted 12 years ago

“I'm extremely happy with the friendly and helpful service I get from Bonners. Got a great used Integra for an excellent price. I even got a price reduction on request. Thanks again.”

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Posted 12 years ago

“Excellent service when purchasing a Yamaha 3000 and very prompt servicing under warranty, when a faulty key was discovered. Refreshingly enjoyable email and telephone conversations.”

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Posted 12 years ago

“Bonner's were very responsive and my order went smoothly. Fast delivery, happy customer!”

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Posted 12 years ago

“Very helpful guy, and the guitar is lovely”

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Posted 12 years ago

“I've asked Bonners for advice a number of times now and they're always really helpful and knowledgeable. I bought this from them about 2 months ago, and it's been sturdy and protective for my keyboard (Kawai MP7 - it's a really snug fit). Very happy with the bag and with the online store.”

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Posted 12 years ago

“Very good service. Assistance and advise was given freely, piano was a gift for my granddaughter to learn to play which is doing and is ideal.”

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Posted 12 years ago

“I was pleased to discover Bonners when looking for a piano stool and made the journey to the store initially to see what I would be buying. The member of staff I spoke to about different woods and fabrics could not have been more helpful. I later ordered online and am very pleased with my stool. I would definitely recommend Bonners to fellow musicians and wish we had a store here in Kent!”

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Posted 12 years ago

“I am entirely satisfied with my Tyros 5 and my lessons with Andrew meanthat i am getting to know more of the new features including the 'Ensemble' function. Clearly the major advance in the Yamaha technology.”

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Posted 12 years ago

“I am very impressed with the excellent service provided with Bonners music the set up they have is first class and everything runs so smoothly. I have no hesitation in recommending this company to anyone who is thinking of purchasing a musical instrument Beryl Rawstorne”

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Posted 12 years ago

“Very happy with the purchase definitely made a good decision. 8 yr old still keen play and show off "her" piano to anyone who comes to the house”

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Posted 12 years ago

“Hats off to Bonners and especially that lady herself - Jackie White. She must have dreaded my name being revealed in her email inbox but after several mails I settled on purchasing a Tyros 5-61 keyboard which arrived after 5 days [I live in Isle of Man which accounts for the extra days] and ever since I have been in a different world. The deal that Jackie and I agreed was most acceptable - yes even very big retailers such as Bonners do a deal these days, and they did not even charge the extra for delivery to Isle of Man. Jackie offered a part-exchange sum which again was acceptable but I have been able to sell on Island at a slightly higher price which Jackie advised me to do. You may wonder why I have bought in UK when there is a Yamaha retailer here in Isle of Man. The answer is very simple - I asked for a price over here and still wait for an answer after several months. The Yamaha agent here has never stocked a Tyros 5 and I think that is likely to remain the case. Bonners [Jackie] could not have been more helpful with a reply within hours to my initial enquiry. I would recommend them to anyone - good service, it counts for everything these days. Brian Holt”

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Posted 12 years ago

“I have purchased and exchanged several instruments with Bonners and have always had good and reliable service. Peter Cox.”

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Posted 12 years ago

“I have been a Bonners customer for nearly 15 years now, having purchased several keyboards from them over the years. They may not be the cheapest retailer but they make up for that in their professional advise and customer service. Highly recommended ! Paul McGeever”

Helpful Report

Posted 12 years ago

Bonners Music is rated 4.9 based on 4,923 reviews