Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,923 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, does everything the Yamaha memory does and is a lot cheaper!”

Helpful Report

Posted 12 years ago

“Very good and speedy service. The only reason I didn't give 5 stars was a mistake during the order in MY favour which was potentially serious. It was soon sorted out. Very pleased overall and would definitely use again.”

Helpful Report

Posted 12 years ago

Hi Tony Thank you very much for leaving us a review, and also for being so helpful when we realised the mistake which had been made. Please again accept our apologies for the inconvenience this caused at the time. Kind Regards Tony

Posted 12 years ago

“Very helpful staff.”

Helpful Report

Posted 12 years ago

“I often travel down from Maidstone on my scooter for a pleasant ride out as I consider Bonners to be a beautiful and interesting music store. The range and quality of products is quite impressive. As I play guitar, piano and keyboards, the moment I step through the door becomes a real treat and experience. I have made a number of purchases with the store over the last 4-5 years and have been very happy with the results. My last purchase involved a trade-in for 2 pianos (Yamaha CP5 and Portable Grand 650) which I was quite pleased with. Staff are friendly and competent at explaining products. In particular, my cousin came down to the store last year with a view to buy a Tyros 5 and I was very impressed with the way a member of staff (Tony) nailed the specific questions and demands my cousin put to him in regard to replicating certain styles on the T5 that he particularly wanted to retain from his old Yamaha PSR 5700 keyboard. Yes, a really great store. Regards, Martyn Rolfe”

Helpful Report

Posted 12 years ago

Dear Martin Thank you very much for your kind feedback regarding our store. I hope you are enjoying your new keyboards! Glad your cousin is happy with the Tyros 5 and I hope he managed to create PSR5700 similar sounding styles with the help I gave him! Look forward to seeing you both in the store again. Regards Tony

Posted 12 years ago

“The Mutec memory does exactly what I need at a price much better than the Yamaha expansion memory. Excellent service and quick delivery .”

Helpful Report

Posted 12 years ago

“As always very good service from your staff. The amp is just right for my needs, the PA channel is superb. The guitar channel is underpowered, but I was aware of this. You can play electric guitar on it, but it is of course biased towards acoustic.”

Helpful Report

Posted 12 years ago

“I really like my new Yamaha Tyros 4 keyboard which I bought from the Bonner's music store in Eastbourne; the sound is just incredible! I was really worried about upgrading my previous keyboard at home to the Tyros 4. I needn't have worried though as the Bonner's staff were approachable, friendly and helpful. I was offered a fair trade-in price for my previous keyboard and a discount on the Tyros 4 as I am a student taking their music lessons. Would I recommend buying a musical instrument from the Bonner's music store in Eastbourne? Yes, I most certainly would!”

Helpful Report

Posted 12 years ago

“very quick service”

Helpful Report

Posted 12 years ago

“Great service and great staff. I had no idea you place even excisted until I bought the kawai. Thanks”

Helpful Report

Posted 12 years ago

“The service I received was excellent, courteous and straightforward. Item arrived within agreed delivery dates. Very pleased with purchase. I would buy from Bonners again.”

Helpful Report

Posted 12 years ago

“After being away from drumming for a number of years, the Roland V Drum kit was purchased to serve purely as a practice kit. Obviously it doesn't feel the same as an acoustic drum kit, and that takes some getting used to. However after some fiddling and adjusting to the in built drum sounds (the edit functions allow you to completley customise each section of the kit) I am blown away by how natural it sounds. Well worth the money!”

Helpful Report

Posted 12 years ago

“Good prices and stock control. Quick delivery and all queries handled speedily and effectively. I love my piano.”

Helpful Report

Posted 12 years ago

“Very easy transaction, good and clear customer service. Would buy from again.”

Helpful Report

Posted 12 years ago

“When I decided to upgrade my keyboard to a Tyros 4 I trawled the internet for some time and finally decided to go to Bonners Music. This turned out to be a great decision, the lady on the phone was very helpful and once I had made the purchase the delivery of the Tyros was very prompt. I am absolutely delighted with my purchase and would have no hesitation in the buying from Bonners Music in the future.”

Helpful Report

Posted 12 years ago

“As a small 5 piece band - 3 vocals and a guitar (bass has a separate amp) we wanted something powerful enough for different spaces, very light but with some mixing abilities. This amp/mixer is brilliant and compared to other products on the market incredibly reasonable for price. Robin Hall.”

Helpful Report

Posted 12 years ago

“the best service i ever get online!!! thanks.”

Helpful Report

Posted 12 years ago

“The cover is great for the purpose it's designed for but I thought it was a carrying case. My fault so I now have a cover as well”

Helpful Report

Posted 12 years ago

“First class transaction, keyboard as described . Arrived prompt and well packaged. Very friendly staff.”

Helpful Report

Posted 12 years ago

“I was very pleased throughout the negotiations for purchase of Tyros 5 in part exchange for Tyros 3. All communication was clear and informative and gave me the impression of dealing with a very capable, efficient and trustworthy dealer in musical instruments.”

Helpful Report

Posted 12 years ago

“good guitar for the money I spent and great service from the supplier . Would recommend Bonners to anyone looking for a first class music store and speedy delivery service”

Helpful Report

Posted 12 years ago

Bonners Music is rated 4.9 based on 4,923 reviews