Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,912 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received our delivery very quickly! A stressfree website to use and we are very pleased with the service and our purchase of Kawai Es110 bundle.”

Helpful Report

Posted 3 years ago

“I have to thank Greg Frazer-Hill and all the team at Bonners for the first-class service I received when swapping pianos, they sorted my problem with no fuss. Thanks again.”

Helpful Report

Posted 3 years ago

“Very prompt, all good”

Helpful Report

Posted 3 years ago

“Very helpful staff and excellent service.”

Helpful Report

Posted 3 years ago

“Excellent service. The keyboard was despatched the day after ordering and received the following day. The lady I spoke to was also very helpful when I had a query regarding the keyboard I had chosen.”

Helpful Report

Posted 3 years ago

“The piano is brilliant but the delivery was really unthinkable. I live in a flat on the first floor. There was only a driver for the delivery. I have to move it by myself to my home from the van with the driver help. It is so heavy, and now my back is aching for days. It is really disappointed for the service.”

Helpful Report

Posted 3 years ago

“Excellent service.”

Helpful Report

Posted 3 years ago

“Excellent service and very nice people. Communicated via email and phone calls. I bought the digital piano last week based on the information on the website and an excellent video presentation. Very happy with the purchase and the company.”

Helpful Report

Posted 3 years ago

“Markbass cab, cheapest on the market in the U.K. by £50 to £150! Fast delivery.”

Helpful Report

Posted 3 years ago

“Speedy service”

Helpful Report

Posted 3 years ago

“Excellent customer service. Grandchildren are delighted with the quality and tone of the piano.”

Helpful Report

Posted 3 years ago

“Very helpful. Kept me informed. Important to buy from a business with their expertise.”

Helpful Report

Posted 3 years ago

“An absolutely wonderful instrument delivered to Inverness in the Scottish Highlands safe and sound. Mòran taing.”

Helpful Report

Posted 3 years ago

“Recommended by my daughter’s piano teacher and the service really didn’t disappoint. Great communication and fast delivery.”

Helpful Report

Posted 3 years ago

“Swift service and excellent customer support. Highly recommended.”

Helpful Report

Posted 3 years ago

“Bonners music is probably the most thorough music retailer I have dealt with. It did take an extra day for my guitar to arrive but after many years collecting and playing guitars, this is the one with the best setup I've ever seen. Plays like a dream, and since I have the same instrument in a different colour too I can tell the difference very accurately.”

Helpful Report

Posted 3 years ago

“I have received a very good professional advise from AManda. Iam very happy thank you very much”

Helpful Report

Posted 3 years ago

“I was very impressed with the service that I received from Bonners Music. The cost of the synthesiser was very competitive and from the time of placing my order to delivery was only 2 working days. I would highly recommend them both for value for money and speed of service.”

Helpful Report

Posted 3 years ago

“Great service and quick delivery!”

Helpful Report

Posted 3 years ago

“I have ordered a Roland digital piano. The delivery was few days delayed. It seems that the piano was missed to load in the depot. Other than that, l am satisfied with this purchase.”

Bonners Music 5 star review on 6th October 2022

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,912 reviews