Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

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“Great deal, great product and great service”

Helpful Report

Posted 7 years ago

“Excellent opportunity to try many pianos st Reigate. David was very helpful with online searches for the exact model I wanted and in giving advice. The after sales service was first rate and the piano is just what I wanted!!”

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Posted 7 years ago

“Excellent Clavinova CLP635, very quick delivery, good value for money.”

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Posted 7 years ago

“I was looking to upgrade from my Yamaha Clavinova to a new AvantGrand N1 and emailed a number of music shops. Bonners were the most customer-focused and offered the best price, trade-in and finance deal. Amanda was a pleasure to deal with and arranged delivery within days. When it arrived (on time) the delivery team were efficient and polite. Oh, and the piano is amazing as well as well!”

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Posted 7 years ago

“Good service in the store and helpful staff. Delivery of the Yamaha CVP-509 was on time and carried our quickly and safely. I am very pleased withmy purchase.”

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Posted 7 years ago

“The casio privia px-560 was very competitively priced and it arrived with the stand and pedal on the day I wanted. Got it set up and working quickly and enjoying sounds and functions on the keyboard. As a guitarist that is familiar with chord structure it has not taken me long to play chords with my left hand and play by ear melodies with my right hand. Some very pleasing tones available as well as being aided by the good range of accompaniment styles. Overall I am a very satisfied customer and was drawn to buy by the very professional review of product by Tony on Youtube.”

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Posted 7 years ago

“Good service, helpful staff and very happy with amp!”

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Posted 7 years ago

“Bought Yamaha digital keyboard package. Very helpful staff who knew what they were talking about. The sustain pedal failed within a month - rang them and they sent a replacement straight away. Phone answered quickly, polite, all good. And love the Yamaha.”

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Posted 7 years ago

“Very quick delivery and hassle free.”

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Posted 7 years ago

“Highly recommend!! Great service, price, quality and efficiency. :) Haven’t had a problem, so can’t comment about any return policies/service etc.”

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Posted 7 years ago

“Fast delivery. Excellent service. Quick and knowledgable answer to my phone call question.”

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Posted 7 years ago

“Very quick. Delivery of flight case for my tyros5 and delivery of the new genos and collection of T5 within a couple of days that's what I call service.”

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Posted 7 years ago

“Bonners had the synth I wanted when all other shops only had b stock..”

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Posted 7 years ago

“For their patience with me even if I’m struggling with my English , for being professional people and nice”

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Posted 7 years ago

“Great experience, I received my delivery really quickly. The piano is digital but it has nice singing sound and allows you to play with dynamics. Great if you live in rented appartment and might need to move the instrument often. It's portable and very easy to carry!”

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Posted 7 years ago

“Very efficient way my enquiry was dealt with,and how smooth and easy the transport arrangements were for the delivery of my new piano.Would certainly recommend to others.”

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Posted 7 years ago

“Very helpful, nothing was too much trouble”

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Posted 7 years ago

“I was delighted with the way my enquiry was answered. Nothing was too much trouble and I was very pleased with the TD25 drum kit I purchased. I would definitely recommend Bonners for anything musical.”

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Posted 7 years ago

“Friendly staff and my keyboard delivered on time with no problems at all.”

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Posted 7 years ago

“Bonners offered a very good part exchange price for my tyros 5 against a new Yamaha GENOS and where very efficient in transporting and setting up the keyboard. No problems”

Helpful Report

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,638 reviews