bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.46

4.5 Rating 564 Reviews

87 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.5

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly.”

Helpful Report

Posted 2 months ago

“Great Service from Aadam Basha and Dominic Claassen. I was ready to go online within minutes! Thank you Gentlemen!”

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Posted 2 months ago

“Great help today from Chelsea. Very informative, helpful and answered all my queries.”

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Posted 2 months ago

“Very informative and clear.”

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Posted 2 months ago

“An excellent service offering great value. It's very simple to use and totally professional. Ruona and Karabo are excellent on the phone.”

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Posted 2 months ago

“Aadam and Rouna have been very helpful on the call. I was looking to purchase VOIP services they have helped and explained me throughout my onboarding. Very professional team.”

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Posted 2 months ago

“Really great service today from the agent”

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Posted 2 months ago

“Thank you for your help, Mellissa.”

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Posted 2 months ago

“Good service, Aadam n Dom was very helpful”

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Posted 2 months ago

“Happy with the service”

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Posted 2 months ago

“Melissa & Ruona we're very friendly, professional and informative. They answered all my questions and made the process of transferring my business number easy”

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Posted 2 months ago

“Aadam + Sakiena have been great and happy to recommend them”

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Posted 2 months ago

“I recently started using Bonline for my business, and I have to say, I’m really impressed. The setup process was smooth, and the platform itself is intuitive and user-friendly. Managing my business phone system has never been easier! Customer support has been fantastic—responsive, knowledgeable, and always ready to help. The call quality is crystal clear, and the pricing is very reasonable compared to other providers I’ve used in the past. Overall, I highly recommend Bonline for any small business looking for a reliable and efficient phone service.”

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Posted 2 months ago

“Really lovely service with knowledgeable staff. Aadam was very helpful and he walked me through the set up process patiently despite me missing a few scheduled calls.”

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Posted 2 months ago

“Outstanding personal service from Riaz and Melissa, making the process streamlined and easy. You are both an asset to your company. Respect !”

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Posted 2 months ago

“Bonline always has an excellent customer service I spoke to Naseegha Abrahams and I was pleased to speak to such a nice person. She knew what I need and she managed to do it in a very pleasant way. Credits to Bonline. I know is only a call centre but is very important for a customer the person at the other end of the line to have the knowledge to help you. Usually this is not the case with other call centres. Thank you Naseegha.”

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Posted 2 months ago

“Friendly, concise and clear guidance through the whole process”

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Posted 2 months ago

“Good service today”

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Posted 2 months ago

“Melissa was wonderful, calm and absolutely helpful. Great customer service.”

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Posted 2 months ago

“Excellent customer service from b Online! A special thanks to Karabo for making the onboarding process smooth and hassle-free. Truly a great experience!”

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Posted 2 months ago

bOnline is rated 4.5 based on 564 reviews