bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 1,041 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 1,041 reviews

Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nabiela called me to remind me about my contract ending. Would've forgotten if not for her and been out of pocket a small figure. Thanks!”

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Posted 1 year ago

“Thanks so much”

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Posted 1 year ago

“Perfect service.”

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Posted 1 year ago

“Very speedy”

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Posted 1 year ago

“Great Customer Service”

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Posted 1 year ago

“Byrons help today was outstanding,I am and was absolutly clueless and in a real meltdown,I thought I had broken the whole system!!To be fair we may have!!Byron calmed me down,said he would sort us out,and then with the utmost patience and good humour,calmly talked us through what to do and waited patiently while us numpties did it,and reported back what the next screen or button was to push or do!Anyway if I could leave 10 stars I would!!Our number getz ported on 4th aug,if today is and the day I signed up with Ms Stirling,which was just as reassuring,I hope to have a long customer relationship for many years with bOnline,fingers crossed that BT can get the porting day and times right from this end !!Thanks again Byron you was our guardian angel today,during a stressful few days,its much appreciated xx”

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Posted 1 year ago

“Appreciate Kamvelihle Dean Masiza's candor in conversation, competent and helpful service.”

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Posted 1 year ago

“Thanks Lejuan, sorted my new contract out without any fuss!”

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Posted 1 year ago

“A very competent and professional conversation from this lady”

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Posted 1 year ago

“Very happy, thank you”

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Posted 1 year ago

“Good Service”

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Posted 1 year ago

“Byron help me setup my phone.”

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Posted 1 year ago

“Excellent advice from a welcoming advisor who listened and gave me what i needed.”

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Posted 1 year ago

“Melissa was a fantastic help setting up my call system, the service was fast and very helpful!”

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Posted 1 year ago

“first class service very professional company”

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Posted 1 year ago

“bOnline provided me with a solution that I needed as a start up, which I didn't think was available to me. The support is excellent and they follow up with genuine interest in their client's business.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Good Service”

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Posted 1 year ago

“The Customer representative was very apt and helpful. Excellent customer service.”

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Posted 1 year ago

“Moe was very friendly and helpfuk”

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Posted 1 year ago

bOnline is rated 4.6 based on 1,041 reviews