Bon Accord Life Reviews

Name: Bon Accord Life
Rating: 4.68

4.7 Rating 443 Reviews

94 %

of reviewers recommend Bon Accord Life

Company Reviews

Metrics

Info

4.7

Based on 443 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bon Accord Life:

Independent Insurance Broker offering whole of market comparisons for Life Insurance, Income Protection, Accident Protection, Over 50s Life Insurance and Private Medical Insurance.

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Phone:

01786477800

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Bon Accord Life 5 star review on 20th January 2020

Lynda Styan

Bon Accord Life 5 star review on 10th July 2019

Michelle Whytock

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scott Richie has got excellent customer service would recommend .”

Helpful Report

Posted 4 years ago

“My advisor was brilliant, he explained everything very well and he was a delight to speak to. Made me feel relaxed and understood even had a little giggle over the phone with a full blown conversation. I sometimes think that people om the other side just want you to hurry up and take the policy or sign up and can't wait to get into the next customer (I've worked in call centers I completely understand what it's like) but they didn't make you feel that way. Such a friendly service and honestly I could have sat on the phone for hours talking away.”

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Posted 4 years ago

“Fantastic service very impressed with caroline, very professional and answered all aditionalquestions I had. Every thing she said was clear and easy to understand .”

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Posted 4 years ago

“Friendly and professional, expert advise. I would recommend.”

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Posted 4 years ago

“Caroline was so pleasant and so informative. She gave me all the information I required in a friendly fashion that gave me complete peace of mind. A pleasure to do business with.”

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Posted 4 years ago

“I’m really happy with the service that I have received from Caroline . She was amazing , understanding and professional . She definitely deserves a bonus or a pay raise :) just saying ;)”

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Posted 4 years ago

“Caroline provided me with all the detail I needed to make a decision. Very proffesional; happy to discuss my renewal of insurance policies once they are due.”

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Posted 4 years ago

“I spoke to caroline heron who has helped me to sort out my life insurance very helpful. @ £10 a month very affordable”

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Posted 4 years ago

“Very friendly customer service and Jake had great understanding of the cover that he was offering . I have to say that each person that was handling my calls today were all excellent especially given that I needed things repeated a lot as It was noisey at my end . I felt confident with the way I was addressed and the information I was given and respected throughout .”

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Posted 4 years ago

“Excellent. Very well explained and extremely helpful”

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Posted 4 years ago

“Brilliant really helpful explained every thing”

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Posted 4 years ago

“Today Stephen Gibbons was professional, courteous, friendly, and most helpful. Very well informed and nothing too much trouble on his part. I will duly look no further for life insurance than Bon Accord. Highly recommended.”

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Posted 4 years ago

Thanks for your 5 star review James! We have passed this on to Stephen who is delighted to hear of your positive feedback! Thanks, Bon Accord Life.

Posted 4 years ago

“Professional and polite. Extremely helpful and informative about options available for me. Very happy to recommend your Company Shelagh”

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Posted 4 years ago

“Great customer service by Sarah Chew, she always found time to answer my questions, and to book a phone call to a convenient time.”

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Posted 4 years ago

“Excellent Service,Went through all options with me and advised me which policy best suited my needs.Would highly recommend,and even saved me money.”

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Posted 4 years ago

“Lisa Wright attended to my needs. I found her extremely helpful and knowledgeable. Her friendly and vibrant approach to my needs was mostly noticed. Our policy has not been completed yet but I am positive we will have a long relationship once it is up and running. Great work Lisa.”

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Posted 4 years ago

“Customer service really good received good advice and got what I wanted”

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Posted 4 years ago

“Caroline, extremely professional, answered all my question in detail and explained what I didn't undertand. She was friendly an asset to the company”

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Posted 4 years ago

“Good information friendly consultant”

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Posted 4 years ago

“Spoke to Melissa Lowrie regarding life insurance. She couldn’t have been more helpful. She explained everything clearly which made my decision easy.”

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Posted 4 years ago

Bon Accord Life is rated 4.7 based on 443 reviews