Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,311 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, high quality photo books. An excellent way to preserve your digital photographs in an easy to view way. The software is easy to use and the service is very fast.”

Helpful Report

Posted 10 years ago

“Simple to use, wide range of templates, formats and products. Finished article of excellent quality.”

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Posted 10 years ago

“The book arrived just on time. I asked Bob's team to issue it earlier as I wanted to take my photobook abroad when visiting my family. So many thanks!”

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Posted 10 years ago

“Software simply to use, quick and very efficient service, thanks!”

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Posted 10 years ago

“Support from the staff is fantastic, cannot fault them. The quality of the books is great, love the lustre photographic paper. Excellent value. Just a few minor areas that would improve the products... The design system is fine but I feel the interface could be improved. The fact you can't remove the 'bar code' at the bottom of the reverse cover really bugs me. Overall, good but not quite outstanding. Will be continuing to order from Bobs.”

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Posted 10 years ago

“My husband did a wedding album/book one rainy afternoon. It took him a couple of hours, but he was taking his time choosing the pics. I completely forgot about it and was pleasantly surprised when it arrived, so quickly and professionally. It looked so much better than I expected, comparing it to other brand books I have seen. Sleek and professional. I would thoroughly recommend. Really good value for money.”

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Posted 10 years ago

“I have used Bobs Books to create photo memories of important events in my life for a number of years. The programme has become easier to use and with more options to personalise photo albums and create something truly personal. The production service is first rate, with books being produced and delivered in under a week from order. I will certainly continue to use Bobs Books in the future.”

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Posted 10 years ago

“In a little over 6 months I've done 4 Bobs Books and am now on a 5th with a 6th planned as a 70th birthday gift for a friend. I am particularly impressed with the 'chat now' - the online advice (or leave message if you are working on your Book in the 'wee small hours'!). Extremely helpful and knowledgable answers instantaneously. I am so glad I was told about Bobs Books so I could put the best of 100s of digital photos into albums at a reasonable cost.”

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Posted 10 years ago

“I have used Bob Books twice now and on both occasions felt the standard of the product was superb! The service when querying or amending has been excellent and the delivery time was better than aboriginal yes on both occasions! A very happy customer!”

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Posted 10 years ago

“We have been very satisfied with both the quality (and choice) of the books and the efficiency of service in getting them to us in time. However, when we needed help with details of how to access and/or make up the book, we found the person on the online chat section to be very unhelpful and just kept telling us to look at the website for instructions, which we had done but couldn't find what we needed. They didn't really seem interested or knowledgeable enough to be of help and so we spent a long time finding out how to resolve our query ourselves (quite straightforward when you know what to do). Very frustrating when ithe process takes quite a long time anyway and especially when under time pressure to get the order in. Our only negative comment on making up the books is a small detail, which is that we couldn't work out how to see what out title would look like on the binding of the book, so gave up with this.”

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Posted 10 years ago

“Easy to use system with lots of choice re structure / size of product required. Quick service. I have used Bob's books several times and will continue to use them”

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Posted 10 years ago

“The most beautiful photo book ever, amazing quality and far superior to any other company I have used for this service.”

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Posted 10 years ago

“Bob's books software is easy to use and provides thousands of opportunities to individualise your book. The lustre photo paper is of a high quality. The books are very professionally printed. I have been delighted with the results. Occasionally I would like a little more choice of clipart. Several of my friends have been so impressed that they are using your company aswell.”

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Posted 10 years ago

“Love Bob Books! Easy to use, great quality product, beautiful results.”

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Posted 10 years ago

“Easy to use with extremely good colour replication of the original photographs. Find its a fantastic way to record a personal selection of pictures which can be easily picked up and enjoyed.”

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Posted 10 years ago

“Very pleased with the quality, made a perfect 50th birthday present for my brother!”

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Posted 10 years ago

“I was looking forward to receiving my first photo book from Bobs Books, however, when it arrived, there had been a printing error, and the front page was missing. They reprinted it for me (at no charge as it was their error), but this delayed receipt, and it was meant as a gift for a special occasion. Disappointing.”

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Posted 10 years ago

Hello Claire, Thank you for taking the time to send us your feedback. I am so sorry for the issues you had with your first book. This was a production error and very unfortunate. As you mentioned, you did get in touch with us in regards to this and were offered a reprint and partical refund for the inconvenience. We always work with customers to reprint their books free of charge, apologies for the delay this caused you in receiving your photobook Kind regards, Bob Books

Posted 10 years ago

“Good paper quality. Software easy to use. Delivery fast. I hope to find in the future more choice on cover book.”

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Posted 10 years ago

“Good quality product. Thank you.”

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Posted 10 years ago

“I have had many photo books made with bob books over the last 5 or so years and have always been extremely happy with them! I have had lots of nice comments about my books from family and friends and I will continue to use bob books to make photo books.”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,311 reviews