Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,310 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had several books made through bobs books. They are brilliant. As a company they are professional yet personal, if there’s a problem they sort it out without any question. I will always use this great company for my beautiful family memories :)”

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Posted 8 years ago

“It's easy to master and I have only had problems when I downloaded a recent update. Your support staff were excellent, very patient and helpful. I have recommended Bob Books to several friends and Ibelieve some are now Bob Book users. Although I went across to another provider for a couple of photobooks a while back I came back to Bob Books because you meet all my needs and are realistically priced. Thank you”

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Posted 8 years ago

“I am very happy with the quality of the photo books I ordered. Great customer service too.”

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Posted 8 years ago

“The software made designing the book very flexible and straightforward and the quality of the finished book is superb.”

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Posted 8 years ago

“Easy to add your own photo's and special fates.”

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Posted 8 years ago

“Excellent quality, fast service, reasonable price.”

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Posted 8 years ago

“The book design software was very easy to use and made the creation of the book an enjoyable and simple experience. The turnaround time was excellent (even though it was just prior to Christmas) and we were very happy with the quality of the book once printed. Would definitely use the service again in future.”

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Posted 8 years ago

“Very quick delivery (and very good protective packaging), very good quality of the book itself and the paper and colour of the photos, and easy to use (I use the online version).”

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Posted 8 years ago

“Fantastic customer service. I rushed a premium photo book to ensure I met the xmas delivery dates - however due to a slight mixup my book arrived a few days into the new year and Bob's Books kindly allowed me to return the book so I could re-work it and gave mea voucher for a reprint. The book itself was fantastic quality and did the files from my Fuji X-Pro2 proud. I can't wait for my updated book to arrive.”

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Posted 8 years ago

“easy to use and helpful staff”

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Posted 8 years ago

“Very high quality prints, delivered on time .”

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Posted 8 years ago

“We found the experience of designing our Wedding Album very easy using the design software and the customer service when we had queries was very supporting and provided the guidance we required. We are definately customers who will be using this service again.”

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Posted 8 years ago

“Brilliant! Very late in the day I decided to put together a photo book for my Mother as a Christmas present. My photos were taken on her very old camera and my old iPhone, neither of which is very good quality. Once I'd worked out how to download the programmes and transfer the photos to the correct place, it was very easy to slot the photos into place and move them around as required. Bob Books made the photos look much better quality than they actually were, they did it very quickly and I had the book well in time for Christmas. It arrived beautifully presented and was a fabulous gift to be able to give. My Mother loves it and I am very impressed with the quality and the speed of service. Thank you!”

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Posted 8 years ago

“The quality of the finished product is outstanding and really looks professional. The uploading of photos and formatting the book are straightforward, though I would like a facility to insert/delete blank pages instead of having to manually move all the pages of photos forward or backwards.”

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Posted 8 years ago

“I ordered a softback book by accident (note please Bob Books, it's hard to navigate the options with all the different cover sizes and book sizes, especially in the scrolling page when you're trying to change the kind of book. Please try to make this easier!) and was disappointed when it arrived because it had been badly trimmed. I'm not sure if this was a pre-christmas rush thing. I've always ordered hardback books before and I've always been pleased, so this was a double disappointment. Have since re-ordered in hardback.”

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Posted 8 years ago

Thank you for taking the time to write your review. I am sorry to hear that you are not completely satisfied with your order. Please do contact our customer care team on askbob@bobbooks.co.uk or 0203 011 1644 if you are not happy with any orders, and we'll always do our best to help. Kind regards, Bob Books

Posted 8 years ago

“I had photos enlarged and framed and we were very happy with the quality of the print and the framing. They arrived (even in the busy Christmas period) in the indicated time frame. the packaging of the pictures was as well really good and the pictures are now decorating a wall in Belgium!”

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Posted 8 years ago

“The quality of the paper is very good. It really makes the colours pop (in a classy way).”

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Posted 8 years ago

“The photo book was badly printed, with most photos looking nothing like the ones that I had uploaded. They had printed dark, with detail lost. Really poor printing and complete lack of quality checks to allow it come out as it did, bearing no resemblance to photos as showing on screen on the upload. I am now being refunded, but the experience with Bobs Books was very poor.”

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Posted 8 years ago

“Great quality albums produced with a quick turnaround.”

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Posted 8 years ago

“I wanted to do a photo book for my husband’s Christmas present as a memory book as he was in later stages of Alzheimers. Time was tight as I’d left it late. Other similar products had reviews of them being hard to use.. i plumbed for Bobs Books, downloaded the free software and put the book together surprisingly easily. I soon got to grips with the software, found it easy and pleasant to use, extremely versatile and, a couple of times when I got stuck, the live chat facility representative was really helpful and my query immediately resolved. Sadly my husband died a few days after Christmas, but the pleasure he got from looking at the book again and again over this few days was immeasurable. Everything was just fantastic, book completed and received with a short turnaround. Great value and about to order another 8 copies! Highly recommended.”

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Posted 8 years ago

Bob Books is rated 4.8 based on 8,310 reviews