Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the PDF-to-Book option as I am familiar with the software (InDesign). Downloading the templates was easy and the whole process of creating the book was glitch-free. When I was ready I uploaded the file and received a confirmation that everything was correct for printing. The book was a tribute to a dear friend in the form of a collection of photographs and anecdotes, so needed to feel personal but also respectful. I chose a matte paper and was extremely happy with the result - it felt well finished and professional. The photographs printed true to my screen colour, with no disappointingly dark or bleached-out areas. When the book arrived (promptly), it was shrink wrapped and very well packaged - just what I hoped for. It has been received with great delight, a fitting tribute and a lovely keepsake. Thank you so much.”

Helpful Report

Posted 11 years ago

“Excellent service and a fun product to use. Over the years we've been customers we now feel we've mastered the techniques and tricks. Books always come as promised, well packaged and a real pleasure to open and read.”

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Posted 11 years ago

“Easy to use software if using the basic one. Wide range of backgrounds, icons, etc to decorate with. Quick turnover, took approx 5 days to arrive. Good quality album.”

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Posted 11 years ago

“This is the second time I have ordered a Photobook as I found the quality (I went for Photographic paper) to be excellent and the overall experience to be seemless. Thoroughly recommended.”

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Posted 11 years ago

“I have used Bob Books on several occasions. With the updates to the software and lots of good backgrounds I love preparing the books. The quality of the final product is excellent and the time from submission to receiving the finished book is amazingly short. I like the careful way the books are packaged (with special blue foam corners) and the books always arrive in perfect condition. Whenever I have had a query or needed some help a quick phone call to you always gets it sorted out. Please thank everybody involved in the printing of my photo books. From a very happy customer. Anna Meek”

Helpful Report

Posted 11 years ago

“This was my first attempt at creating a book and I was pleased with the result. A little difficult to decide which book creation method and paper was appropriate. I couldn't use Bob designer on my (old) computer and had to borrow a laptop. Good range of book sizes but I really needed less than the minimum number of pages. Picture spaces on page templates did not seem to relate to the standard 3 x 4 aspect ratio but I managed to sort it out. "Ask Bob" was a useful feature. Unfortunately a caption got hidden un-noticed under one of my pictures but when the book was printed, there it was showing through! Beware! Check carefully! The widget for checking the quality of your photos was excellent - it worked! My photos looked really good even though they were taken with a point-and-shoot camera. I would rather have a cheaper price than points...”

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Posted 11 years ago

“I have accumulated quite a number of photo books from Bob Books so feel reasonably qualified to comment. The software has been constantly upgraded and made extremely user friendly, even to those with limited computer knowledge. It can take some time to compile and edit a photo book but with a bit of creativity and patience the results are stunning. The quality of the product is exceptional with paper options that produce crystal clear images and a binding method that will stand the test of time. On the down side, prices are not as competitive as other manufactures but if you sign up to their mailing list they often run discounts which are very welcome, especially if you have produced a big book and are put off buying it because the price is a little too steep. The book doesn't come with a dust jacket which would be a nice little feature, so don't put your hot coffee cup on top of it!”

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Posted 11 years ago

“The softwear is fairly easy to use and the results are great; a lovely book much admired by friends.”

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Posted 11 years ago

“If the books arrive in tact they are very nice, however had issues with 3 out of 4 copies. Received a refund for 1 which had two pages stuck together on arrival. The other two books that had issues: one had a cover with a bent corner and one had a few pages that were bent in the top corner. These could have been avoided with proper postage packaging. Had no problem with getting a refund for the first after providing a photo of the damage and decided to live with the small issues in the other two problematic books given I couldn't wait another 2 weeks for replacement copies. Delivery could be faster. I will continue to use the service given that when the books are created and packaged properly they do turn out nicely.”

Helpful Report

Posted 11 years ago

Hello Akari, Thank you for taking the time to send us your feedback. I am so sorry you had problems with delivery. If you could provide pictures of the damage or the packaging and send that to us. We are trying to work with the fulfilment team to make sure that all orders are correctly packaged. I am so sorry your order was damaged, we are happy to work with you to get this resolved. Kind regards, Bob Books

Posted 11 years ago

“Dear Bob Books, I am so very pleased with the quality of Bob Books. Excellent thickness of paper and really easy to use the Bob Books design software. I am now looking forward to branching out and using the other types of photo book design software that Bob Books provide. Many thanks and can't wait to see my next photo book printed! Regards Lyn”

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Posted 11 years ago

“I've now produced x3 books with Bob Books and wouldn't even consider trying any of the other photobook companies. The software gets better and better and is very versatile and easy to use. Whenever I've been unsure of how to do something, I've contacted the support team and have never been disillusioned with their service. All the staff there are polite, helpful and very knowledgeable. I've always received calls backs when promised and prompt replies to emails. The quality of the books is lovely and the turnaround time is quick. I plan to produce another book within the next 12 months so I'll be back again!”

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Posted 11 years ago

“Easy to use software. Great quality of the photo book. On the whole everything's perfect.”

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Posted 11 years ago

“Hi, i had seen the results of a similar company but shopped around for reviews before choosing Bob's books. I have not been disappointed. My project was to create a book of photo momentos for a loved lady in our community who sadly had to leave home to be looked after as her dementia had worsened to the point where she was no longer safe at home and was getting distressed. She loved her home and the community and missed it greatly. The book has served as a meaningful present, as an aid memoir and as a tool to occupy her time. The quality of the print and book overall was just fab! She has something to treasure.”

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Posted 11 years ago

“Excellent service very pleased with the album. Very easy to follow instructions. My daughter had used you for her wedding photos etc so knew the quality and they were perfect. The album was for our friends for there Ruby anniversary and they were very impressed and loved it.”

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Posted 11 years ago

“Easy and straightforward to add photos, text and images. Really pleased with end result - good quality book and good price.”

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Posted 11 years ago

“I have recently received my ninth Bob Book and am extremely satisfied as always. It is easy to create a professional effect with many options for placement and position of images together with a huge choice of backgrounds and frames. The paper quality is very good, making the books perfect for the coffee table. The book was delivered within a week.”

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Posted 11 years ago

“My book was quickly produced and of a high quality. I will be using Bob Books again.”

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Posted 11 years ago

“Great products & service. I ordered 4 2016 photo calendars for all my family & I'm sure they'll love them”

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Posted 11 years ago

“The finished product was very good. I know this sounds impatient, but I would have liked to have had a bit more information about when the book was going to arrive. Perhaps you could include details about what stage of production the book is at, etc. Otherwise, it's very good.”

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Posted 11 years ago

“As I use InDesign having the option to use InDesign templates was very useful. The paper choices are good and uploading very easy too, plus the speed on receiving my book was well ahead of the 10 - 12 working days quoted. Might be an idea to have options on the finish for the actual hardback covers? Thank you for a great service!”

Helpful Report

Posted 11 years ago

Bob Books is rated 4.8 based on 8,312 reviews