Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,298 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Bob Books for years now and am so happy with the quality and price of their products! Happily recommended to anyone!”

Helpful Report

Posted 6 years ago

“The software is easy to use, with a huge variety of page layouts, so my photos get shown at their best. I've made loads of books and really enjoy creating them, especially as new features are constantly being added.”

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Posted 6 years ago

“Been using Bob Books for a number of years now - never been disappointed. May not have all the product options that others offer, but the application is easy to use and the quality of the printed products i have had over the years is fantastic and has never faltered.”

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Posted 6 years ago

“Love the speed and quality of Bob Books - we have been a very happy customer for over ten years!”

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Posted 6 years ago

“I was so pleased with my recent photo book. The pictures and book quality was superb. The app for putting it all together was relatively easy and the choice of layouts etc was great. Bought this for my mum as a reminder of her 80th birthday celebrations and she was overwhelmed with how clear and beautiful it looked. Now on my next project. A book to celebrate their 60 years together!”

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Posted 6 years ago

“Excellent quality and very efficient service. I have been using Bob Books for several years. They have produced over 40 books for me!”

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Posted 6 years ago

“Excellent design options, excellent help desk, excellent product. I have been using Bob Books for a variety of types of book production over the last 8 years. I decided to try them after having had so many unsuccessful experiences with lots of other online book producers. I, myself, am an artist book-binder, so have quite high expectations of print, paper & binding quality. I have used Bob Books to produce around 5-6 books a year. I have only had a great experience in all these years. Thank you Bob!”

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Posted 6 years ago

“Bob Books surpassed my expectations. The whole process was very intuitive and the end result was fantastic.”

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Posted 6 years ago

“Delighted with the result of the book, and very impressed with how fast it arrived too! The quality is fantastic, the pages feel really good quality and the print is excellent. This was my first photo book with Bobs Books, but certainly won't be my last!”

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Posted 6 years ago

“The phonebook was excellent and delivered quickly.”

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Posted 6 years ago

“High quality books with excellent colour printing, usually delivered quickly. Recommended”

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Posted 6 years ago

“As usual a great product”

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Posted 6 years ago

“I am using Bob Books services for more than 5 years and photo books are good quality for the price. I had minor issues but the customer services managed to help every time. Happy customer, I recommend.”

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Posted 6 years ago

“Book arrived after just over a week of ordering. Looked as expected. I am happy with the end result. I was in when it arrived thankfully as it was a wet day and the courier rang the door but just dumped the package on the doorstep without waiting for me to answer. Had I not been home , the package may have got very we and therefore damaged. All other aspects of the service were fine. Thank you.”

Helpful Report

Posted 6 years ago

Dear Jacqui, Thank you for the feedback regarding the delivery service. We have recently moved from DPD to Parcel Force courier service due to customer's having issues with the former. I will pass this feedback to the fulfilment team to attempt and prevent this form happening in the future. Thank you for bringing it to our attention. Kind Regards, Bob Books

Posted 6 years ago

“The best photo book I have purchased for some time.”

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Posted 6 years ago

“We downloaded the software and found it easy to use. The book came quickly and was of excellent quality.”

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Posted 6 years ago

“First time used the process.Fantastic result”

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Posted 6 years ago

“Your customer and after sales service are spot on. This explains why I have been with Bob Books for several years. Keep up the good work that you're doing.”

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Posted 6 years ago

“Very pleased with the quality of the printing and the paper. Nicely bound. All in all a quality product.”

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Posted 6 years ago

“I have been using Bob Books for several years now. The ease of use of the software and the prompt delivery after ordering make this a joy. We all look forward to seeing the next volume in our family history and it makes a great keep sake, much better than looking through photos on a pc..”

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Posted 6 years ago

Bob Books is rated 4.8 based on 8,298 reviews