Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Indesign template was easy to use and upload, books arrived quickly and efficiently. Good finish but was disappointed to find a large barcode on the back cover. Not even centered! Really spoiled the effect. I would have paid more not to have the barcode and was very disappointed as the books were for gifts. If this could be changed going forward I would use them again.”

Helpful Report

Posted 11 years ago

Hi Sarah, Thank you for your feedback. Unfortunately barcodes are a required feature on our products as they allow us to track and ensure the correct product is delivered to the correct customer. Their placement is clearly shown on the InDesign template, however if the placement of the barcode was incorrect in this instance, please send us an image of this and we will be happy to review your product. Apologies for any inconvenience caused and thank you again for taking the time to get back to us. Kind regards, Bob Books

Posted 11 years ago

“the bob book was printed beautifully and very quickly, just love it!”

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Posted 11 years ago

“Easy to learn and use, excellent product. Very good, prompt service. No complaints”

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Posted 11 years ago

“The best print I have seen so far and very nice people working for bobbooks, very easy to communicate with them. The print and service is so good that it is worth the trouble for me to order from Switzerland.”

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Posted 11 years ago

“I found the software to do the book really great and the quality of the images was excellent really professional. The book looks like really like a professional book. It took about 10 days from when I finished the design to when I actually received the photographic book. Everything I saw online corresponded to the final product except: One image was originally darker and in the book was lighter wilt me asking to do this change. I have asked to amend this and now awaiting second book ; I have contacted Bob Books staff by email to ask if is could be amended but didn't get a reply. Overall I had a great experience and I will use it again.”

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Posted 11 years ago

“Thank You! Our book is beautiful, and exceeds our expectations. We've loved showing it to family and friends and can't wait to make the next one. Quality of both paper and print is fabulous.”

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Posted 11 years ago

“Design sofware very easy to use. It offers a large choice of design. Quality of the book and pictures are very good!”

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Posted 11 years ago

“The quality of the finished product (photo book) was extremely high. The lay flat spine works well and the pages are photo quality. I think you could further stiffen or thicken the outer covers to enhance the finished product. I have also recently used other photo book software (bonus print) and found it quicker and easier to use in some areas than the Bob Books software, so I imagine this is an area for continuous improvement. Generally though I am delighted with Bob Books and have started putting together our next photo book to order.”

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Posted 11 years ago

“The designer was easy to use even though it did take me along time and when I got stuck a couple of times there was someone at the end of the phone to help me. I needed that twice and was treated really well. The book of holidays in Crete over 30 years is lovely making my husband weepy on Christmas morning. Thank you”

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Posted 11 years ago

“I have used Bobs Books several times now, and have always found the results to surpass my expectations,, the quality of the printing and materials has been excellent, and the delivery extremely quick - even in the run up to Christmas. When you consider the cost of producing the same book as a photo album with photo prints the price is very reasonable . I can thoroughly recommend them.”

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Posted 11 years ago

“So easy and results are lovely. People I've shown my books to, often think they are brochures until they see my picture in them.”

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Posted 11 years ago

“I found it very easy to do and I am very pleased with the quality of the book.”

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Posted 11 years ago

“I was impressed with the service however on a number of the calendars I ordered there were ink marks from previous prints on the White pages of the calenda.”

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Posted 11 years ago

“I really like the software and the finished products. I would like greater flexibility on the number of pages as I generally find I end up with spare ones and have to find ways to fill them (or ways to reduce them). I also find the proliferation of special offers a little annoying and would prefer a fixed price; you frequently offer 15% and 20% discounts but it would be much better for customers to have permanently lower prices and certainty about them. If you have 'high' and 'low' seasons then by all means charge different rates for those but advertise them so we can make the judgement of whether to go ahead and publish in the high season or wait for a better price in the low season.”

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Posted 11 years ago

“Ordered calenders Exactly what I wanted and a speedy delivery.”

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Posted 11 years ago

“Excellent service, very quick turn around and the quality of the end product is excellent, I will use them again for my next project”

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Posted 11 years ago

“The photographic quality of the book I have produced on Myanmar is very good. I found it easy to produce with complete freedom to set my own page layout. It replaces the photograph album of bygone times and I shall be producing others. If you think about it the cost of producing a photo-book is probably less than the cost of buying film, having it developed and printed; if you ignore the one off capital cost of digital equipment.”

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Posted 11 years ago

“Very easy to manage. The trickiest thing I found was adding text for the covers. Pricey, but the quality of the finished product is excellent.”

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Posted 11 years ago

“I make a number of calendars for my family each year using our travel photos and the quality of the printing is excellent. There are a wide variety of templattes to use, and if I ever have problems the customer service is most impressive.”

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Posted 11 years ago

“There are many websites where you can design and produce your own Calendars. We use a professional lab to print our photographs and wanted our client calendars to be comparable with the quality we expect. Bob Books did just that. The design process was easy, the quality was excellent and the delivery efficient. We wish we'd ordered more because friends keep asking if we have any left over! My only comment which in retrospect could have helped, concerns the quality of the glossy paper. It isn't easy to write on with a ballpoint or pencil. Ink is no problem but we wonder how many of our clients have an ink pen to hand when writing on the calendar. It's a very small point which in no way affects our view of Bob Books.”

Helpful Report

Posted 11 years ago

Bob Books is rated 4.8 based on 8,312 reviews