Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,303 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

Write Your review

Tell us how Bob Books made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 main things for me, 1. the software was very easy to use and had nice styles and designs to use. 2. The print quality was excellent, surpassed my expectations and I am usually quite difficult to impress. Very happy with the results.”

Helpful Report

Posted 6 years ago

“Easy to use smart phone app !! Great quality photo book !”

Helpful Report

Posted 6 years ago

“Really good service. Programme fairly easy to use .”

Helpful Report

Posted 6 years ago

“Making album is a bit fiddly but once you set up your template, it’s easy to replicate it. Prompt delivery and good quality.”

Helpful Report

Posted 6 years ago

“Easy to use to create a photo album. Good quality produced. Excellent customer service.”

Helpful Report

Posted 6 years ago

“I always use Bob Books for our holiday photos. The quality of them is outstanding, and the designer is easy to use. People always comment on how good our books are and I recommend them to others.”

Helpful Report

Posted 6 years ago

“Great desktop app for making photobooks, good print quality and good turnaround time.”

Helpful Report

Posted 6 years ago

“Absolutely delighted with my experience of producing a photobook - and got to grips with the software pretty quickly. This review would have rated my experience as 'Very Good' but I have to downrate it because of my experience with producing a canvas wall art. Despite sizing the image accurately in Photoshop when I tried transposing it into your 80 x 60 cm format it lost the correct rectangular shape and I lost the balance of the subject. I ended ordering it with a competitor!! I would have loved to have ordered it with you because of your superior quality. Sorry!!”

Helpful Report

Posted 6 years ago

Dear Celia, We are happy to hear that you are pleased with your new photobook. As for your canvas issue, this may be because although the main template is sized at 80cmx60cm there is a ‘wrap around’ to consider. This is the part of the canvas that will overlap the wood and it will be visible so should you want your image to appear on the sides of the canvas as well, the software will require your image to be larger than the size that you would like. Were very sorry you went to another service and hope you can use our service again in the future with this feedback. Please contact askbob@bobbooks.co.uk with any further concerns. Kind Regards, Bob Books

Posted 6 years ago

“Having ordered several BobBooks over the years, they have always been well produced. Shame they use DPS for delivery - they bent my last book. Bob Books replaced with no problem, but a better delivery company would have avoided that.”

Helpful Report

Posted 6 years ago

“Superb print quality from Bob Books. I opted for the presentation box along with the book and it made for a wonderful gift for my mother's birthday.”

Helpful Report

Posted 6 years ago

“Excellent product, outstanding customer service.”

Helpful Report

Posted 6 years ago

“I selected hard glossy cover with gloss paper inside. Prints turned out well. Ended up having a few books printed for family after a wedding. After postage i paid about £50.00 for each small landscape book which friends thought was quite a lot. It would be good to have pricing included in the info given when selecting book size, cover and paper type. I found that i was selecting these items and only finding out the cost at the end of the selection process.”

Helpful Report

Posted 6 years ago

Dear Jim, We are so pleased to hear that you are happy with the quality of your book. When you create a book in the software, you can see the total price of your book in the bottom right section of the screen (next to the Basket button). This price automatically adjusts when you add/remove pages or if you change the size or the paper or the size of your book. We also have a price list on our website (https://www.bobbooks.co.uk/all-prices) where you can find information on every photobook. Please note these prices are for 26 pages book but it includes the addition of extra pages. For further orders, please make sure you are signed up to our newsletter as we do send out occasional offers and discounts that you can use on phonebooks. If you would like any additional information, please contact us at askbob@bobbooks.co.uk Kind Regards, Bob Books

Posted 6 years ago

“Excellent quality”

Helpful Report

Posted 6 years ago

“We have used Bobbooks for a number of years and have always been very pleased with the results. They have increased the software over the years enabling the user to try many different ways to create a unique book.”

Helpful Report

Posted 6 years ago

“The Software is not the easiest to use but once you get the hang of things it becomes a little easier. I was impressed with the quality of the materials, the standard of ptinting is excellent. I will definitely be using Bob's Books again. Dave Biggs Freelance Photographer www.biggsphotography.co.uk”

Helpful Report

Posted 6 years ago

“Well presented and I particularly like the lie-flat format. Always arrives promptly and well packaged.”

Helpful Report

Posted 6 years ago

“I've used bobs books has part of my wedding photography for a number of years now, it fills a niche market for couples that are on a limited budget, but by no means does this imply that boos books are just a cheap budget alternative, the quality and finish that boobs books is excellent, the tools that enable to but a photobook are fantastic, and the company are always finding ways to improve their product or customer service, one thing i hope will happen one day is that boobs books will enable customers to upload a icc profile of their monitor enabling a more accurate colour reproduction , but all in all a brilliant company and business, one last thing the introduction of presentation box's was a great idea making the final presentation of my wedding books even better, thank you for that.”

Helpful Report

Posted 6 years ago

“Quality of the finished product was great. But more importantly the software is very user friendly which contributes massively to end result. I previously used Apple Books as I hadn’t liked using online tools as they were not easy to use. Bob’s software is even better.”

Helpful Report

Posted 6 years ago

“I like the flexibility of the software. I can make the books exactly as I want them. I am also impressed by the speed of delivery and the quality of the finished books.”

Helpful Report

Posted 6 years ago

“Easy to prepare for printing and then fantastic service and fast turn around.”

Helpful Report

Posted 6 years ago

Bob Books is rated 4.8 based on 8,303 reviews