Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,299 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1. No way to put the name of the book on the edge of it. 2. No way to add a text box in the position you want - even onto a whole page photo.”

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Posted 7 years ago

“Excellent product at a great price. Couldn't be happier.”

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Posted 7 years ago

“Your service and the final product were excellent. We did not have to wait long before the book which we were more than pleased with arrived. The area we found a little tricky was the software, which we felt was over complicated. Of course we don’t use the software very often so we have to re-learn it each time.”

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Posted 7 years ago

“Excellent service and production as always. I always have faith that my books will be just as I want them.”

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Posted 7 years ago

“I have been a user and producer of Bob Books for a few years now, and it just gets better and better. Each new release of the software not only fixes some small glitch buts adds very useful tools and features. I find it very easy to use and I have always been pleased with the resulting books.”

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Posted 7 years ago

“I class myself as virtually computer-illiterate!! I was able to produce a splendid photo book for my son on his 40th Birthday. The service was quick, easy and just about perfect. Thanks to all at Bobs Books for their expertise and decent explanations within the App. I shall complete another one for each set of holidays, before we forget where we went and why!!”

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Posted 7 years ago

“Fantastic quality book, I got the matte Photographic paper and it is really lovely quality. My book arrived very quickly too which was a bonus. Bob Book's customer service is also really helpful.”

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Posted 7 years ago

“This was my first photobook. The software is very easy to use but as I developed the book I found lots of very useful additional features. My only difficulty was uploading the finished book which was blocked by my security software. It would be handy to be warned that this can happen. I eventually turned off the security software to upload the book. The finished printed book is excellent and arrived quickly.”

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Posted 7 years ago

“The final product is really excellent; the online layout programme is slightly clunky but overall this is the best online photobook producer I have yet come across”

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Posted 7 years ago

“I ordered three copies of a small photo album and they arrived so quickly. The quality of the photos and packaging was excellent and the whole experience even better than I anticipated. Thank you.”

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Posted 7 years ago

“I am delighted to have discovered Bob Books. I found designing the book very easy as the App was really simple to use. The finished book looks stunning. I particularly like the quality of the paper used which is heavyweight and looks and feels expensive. The colour is rich and the end result is something to treasure.”

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Posted 7 years ago

“As usual the service was very quick and efficient.”

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Posted 7 years ago

“I was really disappointed with the book. The photos looked very very dark.”

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Posted 7 years ago

HI Marta, I am so sorry to hear that you are unhappy with your order. If you haven't already, please can you contact our customer care team, so we can take a look into this further and work towards getting you a book you are happy with? Without seeing the book versus the print files, it's not possible to say whether a simple reprint would resolve the issue, or if the images would need to be edited to improve the outcome. Please keep in mind that photos viewed on a screen will appear brighter than they do in print, as the screen will be backlit. You can either email the team on askbob@bobbooks.co.uk, call on 0203 011 1644 or use the live chat button on our website. Kind regards, Bob Books

Posted 7 years ago

“Excellent service as ever. Book creation software is well featured and pretty easy to use. It's worth digging around to get some of the nice effects. Delivery is very good - the estimates are, in my experience, quite conservative. I've always received my orders in very good time.”

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Posted 7 years ago

“I enjoy using Bob Books, their programmes are easy to use and I get good results as a consequence. If I get stuck on anything, you can telephone them and speak to a real people (rare when doing anything on-line to my mind) who always sort me out. The results are excellent and they make me feel like a professional!”

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Posted 7 years ago

“Really good quality books and print. Absolutely love the Matte paper for images. Software is super easy to use. And the turnaround time is so quick. I've used a lot of reasonably priced photo book companies and Bob books is by far the best.”

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Posted 7 years ago

“The ability to download the app and create the workbook over a period of time works well. I was dubious about this but there were no problems. I created a large book with 178 pages and the quality is excellent, would definitely recommend your service to anyone Regards Mike”

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Posted 7 years ago

“Fantastic book printed by Bob's Books. Superb quality! I was a little set back when I realised how much my book would cost, but once I received it I would not change it for anything else. I loved how easy the design software was as well. I really recommend using Bob's Books for displaying your photography.”

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Posted 7 years ago

“The software is easy to use, and there is a good selection of book types and paper finishes. Delivery was quick and the book arrived well packed against transit damage. This was my sixth book but will not be my last. A very satisfied customer.”

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Posted 7 years ago

“Rather complicated to begin with but very well worthwhile getting the hang of it because the opportunities are almost endless and the results very well worth it,”

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Posted 7 years ago

Bob Books is rated 4.8 based on 8,299 reviews