Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.71

4.7 Rating 2,219 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,219 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 17th January 2026

Wayy White

Bluefin SUP 5 star review on 9th June 2025

Sam Chapman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ich habe dies seit Weihnachten, mein Partner hat es für mich gekauft. Ich war selbst an diesen kalten Tagen so viel auf dem Wasser und ich liebe es, die 10,8 ist wirklich das beste Allround-Board und ich bin ein großer Fan der Kajak-Konversion. Der Sitz ist sehr bequem und einfach zu befestigen”

Helpful Report

“How on earth do you get this into the bag I cannot get it in no matter how hard I try I have the extra wide sup. I contacted the company who said they would send instructions but haven't got them yet any ideas”

Helpful Report

Hi Jools Thank you for your feedback Really sorry to hear you have been having difficulties. Our customer support team reply to emails within 24 hours, the response may have fallen into you spam so perhaps check in there? If you are still having problems please feel free to drop a private message to our Facebook , Instagram or Twitter pages. We will get this issue resolved for you ASAP. Customer Satisfaction is our number one priority. Hope to hear from you soon Lucy Customer Service

“Just bought 2 Bluefin Cruise 12' sup's. Very happy with price bought in December direct from the maker with discount. Build spec is generally good although on both we couldn't get the fins to slide into position, too tight a fit, and had to slightly sand down the plastic on the base of the fins to get them to fit snugly. So fin units not as good a quality as others we've tried. Some of the overlap pvc finish at the front of one is abit bubbly too. But design is good, they handle very well in the water, and overall good value at typical on line discounted prices.”

Helpful Report

Dear Rob Thank you for your feedback. I am very sorry to hear you are having issues. Please email our support team on support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Lucy Customer Resolutions Manager

“Great service and a great voyger board. I ordered it by phone and the lady I spoke to couldn't have been more helpful. Thank you Bluefin. Regards Ron.”

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“Sprint definitely lives up to its name, perfect for long distance paddling cuts and glides through the water with ease, rigid and durable. What more could you ask for??!”

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“I’ve had the 15 a while now and it’s ideal for tandem kayaking. Me and the mrs love it. Still folds up nice and small for transporting in the bag”

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“The voyage is just fantastic. It’s so stable so it’s suitabke for everyone, you can even buy the kayak seat separately and attach it which is what I’ve done. Also bought the conversion end for the paddle. The voyage makes a brilliant kayak due to the stability. Recommend for anyone wanting to get into supping”

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“Brilliant SUP! Everything you could need, love the kayak conversion. All accessories can be packed away into the bag, hubby loved it so much he got one too”

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“Still can’t believe what great value this SUP is. I have tried many high end brands before and this one is just as good but for half the price. Brilliant thanks so much Bluefin, love my new hobby”

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“Bought the sprint and it’s superb! Glides through the water with ease, it has a thin profile which means it really picks up speed in the water. Can even fit my dog on it. Would 100% recommend this board”

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“I bought a Bluefin cruise 10'8" and it is great, it is a well designed and built, quality product. I had seen some people using the boards with the kayak seat and paddles in Cornwall along the coastline, they had come a long distance from the estuary so I was keen to learn more. Having bought a board I can confirm that it is possible to paddle as far as your arms will take you, I used to own a kayak. As a SUP it has a good shape and cuts through the waves. I took my board to Greece it packs up very neatly in the bag it was delivered in and can be carried like a back pack, I even managed to pack two sets of snorkelling gear and four beach towels in the bag. Very happy with my purchase and happy to recommend. Mark”

Helpful Report

“I’m really getting into SUP yoga and bought the voyage as it’s wider than the others and more stable for practising! The customer service team advised that a kayak seat can still be attached to this SUP which is something I’m going to look at purchasing as well. A great all round sup for sure”

Helpful Report

“Bought the sprint and I love it. Quick on the water, folds up small and fits in the bag nicely with all the accessories. I was nicely surprised at how fast the delivery was. I had a couple of questions about supping and the customer service team were really helpful. Very pleased with the service :)”

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“Very good quality - I´m happy with the board - thank you , ))”

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“Ordered a SUP from Bluefin for me and my little boy to use. I rang them before ordering and the lovely lady on the phone helped me with which one to choose - she recommended the 12ft Cruise as this would be a good size for both me and my son to paddle at the same time. The delivery was super quick so we could take it down to the beach straight away! It was easy to inflate and really stable - I was surprised at how rigid the board was to say it's inflatable! So glad we bought this SUP we've had a lot of fun on it :) thanks Bluefin team!”

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“We are new to boarding but have found the Bluefin easy to use. Quick to inflate and very sturdy. Looking forward to many years of use.”

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“Product is exactly as described and quick delivery. I am however very disappointed with the communication. Online it states for free delivery Aus wide. Upon checkout it wanted to charged me $30. I sent two emails to the bluefin email address and never got a reply. As the order was for a birthday present and required I placed the order paying the delivery charge . It states on the website that when an email is sent they will endeavour to reply within 1 business day, the emails were sent 3 weeks ago Regards Kelvin”

Helpful Report

Dear Kevin Thank you for your feedback. I am very sorry to hear you are having issues. Sometimes our emails can fall into spam folders so it may be in there. If you are still having difficulties you can contact out Facebook or Instagram pages with a private message so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Lucy Customer Resolutions Manager

“I’m very pleased with this board and the customer service at Blue fin. For some reason I never received an email confirmation when I placed my order but I got a payment email from PayPal. That made me concerned that I was charged but my order didn’t process. I emailed customer service and got a response only hours later that reassured me that my order was in process. I then received the board just a few days later, on a Sunday actually. Which was awesome! I’m so happy I received it so quickly and although I’ve only been able to use it for about 30 minutes so far I’m really happy with the board and how stable it is. Plus it is really cool that it came with a go pro mount!”

Bluefin SUP 5 star review on 16th July 2018

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“First time on board I loved it. Got the 15ft rides great in the water very durable. At 5'11 250 lbs I fell very comfortable on board.”

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“So glad I chose Bluefin! Great customer service, quick delivery and a fantastic product for the price”

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Bluefin SUP is rated 4.7 based on 2,219 reviews