Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,199 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent quality boards. I have the cruise and cruise carbon 10'8. Carbon is a little heavier. Really well made. Pumps are good quality also, (although electric pump saves time and energy!) Excellent customer service too. Very happy!”

Helpful Report

Hello Adam, Thank you so much for the great review! We're glad you’re enjoying both boards and appreciate your kind words about our quality and service. Happy paddling! Best Wishes Bluefin Customer Care Team

“Hallo an das Blue-Fin Team,das Board kam mit allem Zubehör gut verpackt u.zeitnah bei uns an.Alles inspiziert u.auf Vollständigkeit kontrolliert u.was soll ich sagen ,alles da.Board hab ich gleich aufgepumpt, super Steifig keit u.gute Verarbeitung. Ein kleinen Kritikpunkt muss ich noch erwähnen, das mitgelieferte Paddel ist etwas schwer u. die Verbindungstelle mit dem Druckknopf wackelt etwas.Ansonsten alles Paletti. Vielen Dank für die schnelle Lieferung . M.f.G.H.Schröder”

Helpful Report

Hallo G.H. Schröder, Vielen Dank für Ihr tolles Feedback! Wir freuen uns, dass Sie mit dem Board und der Lieferung zufrieden sind. Wir freuen uns über Ihre Anmerkung zum Paddel und leiten diese gerne an unser Produktteam weiter. Viele Grüße Bluefin Kundenservice

“Bluefin begeistert mich. Heute ist mein 3..Bluefin-Board eingetroffen. Schnelle Lieferung und hochwertig verpackt. Sauber verarbeitet. Es wäre sinnvoll, wenn künftig alle Boards einen Trolley im Lieferumfang. Gerade Best Ager tun sich dann leichter. Nur so eine Idee.”

Helpful Report

Hallo Achim, Vielen Dank für Ihr tolles Feedback und dass Sie sich erneut für Bluefin entschieden haben! Wir freuen uns, dass Sie mit der schnellen Lieferung und der Qualität unserer Verpackung zufrieden sind. Viele Grüße, Bluefin Kundenservice

“I’m 13 and have used this paddleboard twice so far – it’s amazing! Really easy to carry, set up, and pack away. It feels super stable on the water and is perfect for teenagers or smaller adults. The paddle works well and the whole set is great quality. If you’re looking for a fun, lightweight board to get started with, this is a brilliant choice! Outdoors_With_Dylan”

Helpful Report

Hello Dylan, We're so glad you're loving the board perfect choice for young paddlers like you. Happy paddling! Best Wishes Bluefin Customer Care Team

“Azienda puntuale e di qualità”

Helpful Report

Ciao Sergio, Grazie per l'ottimo feedback! Siamo lieti di sapere che hai apprezzato la puntualità e l'alta qualità dei nostri servizi. Cordiali saluti Team di assistenza clienti Bluefin

“Ordered the sunset orange paddle board arrived before time and well packaged. Just back from 1st outing and very happy with look and quality of the board. Would highly recommend to anyone looking to buy one. Keep an eye out for the free camera, unfortunatly i missed it by 1 or 2 days then after i got mine it was back on offer again.”

Helpful Report

Hello John, Thank you so much for the great feedback! We're glad to hear you're happy with your board and had a great first outing. Sorry you missed the camera offer keep an eye on our site for more upcoming deals! Happy paddling! Best Wishes Bluefin Customer Care Team

“Love my new lite board, first time out yesterday & it didn't disappoint...study, easy to set up & the colour orange/pink just in love with her. Compact & easy to carry xx”

Helpful Report

Hello Lisa, Thank you so much for sharing your wonderful experience with your new Lite Board. We're thrilled to hear that it met your expectations and that you love your SUP. Best Wishes Bluefin Customer Care Team

“I have shopped with blue fin for years, the company helped inspire me to spend more time in the sea but my more recent purchases have lacked the same quality of some of my older boards. While some things such as the packaging of the board itself has improved I feel like the quality of the board itself has decreased”

Helpful Report

Hello, Thank you for your honest feedback and long-time support we’re always working to improve and will share your comments with our team. Best Wishes Bluefin Customer Care Team

“Personally , I geel tje comstamt roind table.of 'genuine offers' totally bar me.from ever buying again. Item purchased was then advertised as £100 cheeper before it even arrived. The response when I queried this was less than useful so the item was returned.”

Helpful Report

Hello Mass, Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. We'll pass this on to the team to help improve our future promotions and support. Best Wishes Bluefin Customer Care Team

“Super gut alles gelaufen sind Zufrieden. Bestellung Lieferung Qualität der Ware Excellent.”

Helpful Report

Hallo Adolf, Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass alles reibungslos geklappt hat und Sie mit Ihrer Bestellung und Lieferung zufrieden sind. Viele Grüße Bluefin Kundenservice

“very helpful, no issues”

Helpful Report

Hello Russ, Thank you for your kind feedback. We're glad to hear that you have a positive experience. Happy Paddling! Best Wishes. Bluefin Support

“Awesome paddle board and great company to deal with First rate”

Helpful Report

Hello Dave, Thank you for a positive review. Glad you love the board! Thanks for your great feedback. Best regards, Bluefin Customer Service Team

“Amazing customer service. Nothing too much trouble!!!”

Helpful Report

Hello Kim, Thanks for your kind words! We're always happy to help. Best regards, Bluefin Customer Service Team

“Habe das Board Cruise 10/8 gekauft, bin sehr zufrieden. Bestellung und Lieferung war alles OK. Material ist top, Farbe super .”

Helpful Report

Hallo Ulla, Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie mit Ihrem Cruise 10'8 Board zufrieden sind. Viel Spaß beim Paddeln! Viele Grüße Bluefin Kundenservice-Team

“Alles perfekt, vom Produkt über den Preis bis zur Lieferung. Weiter so!”

Helpful Report

Hallo Klaus, Vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass Sie mit unserem Produkt zufrieden sind. Vielen Dank, dass Sie sich für Bluefin entschieden haben! Beste Wünsche Bluefin-Kundenbetreuungsteam

“Very good material”

Helpful Report

Hello, Thank you for your kind feedback! We're thrilled to hear you're happy with the quick delivery and the product. Best wishes, Bluefin Customer Care Team

“Bestellung und Lieferung waren absolut top, ebenso die Optik und Verarbeitung. Diesbezügliche negative Rezensionen im Netz kann ich definitiv nicht bestätigen. Das Bord (Cruise 10’8) und das komplette Zubehör haben mir sehr gut gefallen. Leider muss ich mit der ersten Testfahrt noch auf den Frühling warten - aber ich bin mir sicher, ich werde ebenso begeistert sein.”

Helpful Report

Hallo, Vielen Dank für Ihre netten Worte und die positive Bewertung des Cruise 10'8 SUP! Wir freuen uns zu hören, dass Sie von der Qualität und Verarbeitung des Boards beeindruckt sind und dass es Ihre Erwartungen übertroffen hat. Vielen Dank, dass Sie sich für Bluefin entschieden haben! Beste Wünsche Bluefin-Kundenbetreuungsteam

“I am waiting 4 weeks for my items. No items, no answers.”

Helpful Report

Hello Arunas, Thank you for your feedback. Kindly send an email to our customer service team at help@bluefintrading.co.uk. Best Wishes Bluefin Customer Care Team

“Habe das Cruise 10-8 und bin sehr zufrieden! Es ist super stabil und fährt sich top! Der Preis ist gut bei dieser Qualität. Auch auf dem Meer hatte ich viel Spaß. Danke ☺️”

Helpful Report

Hallo, Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Ihnen Ihr Bluefin-Board gefällt. Viel Spaß beim Paddeln! Viele Grüße Bluefin-Kundenbetreuungsteam

“Von der Auswahl, Einsatz und Rücksprachen alles Besten‘s!”

Helpful Report

Hello, Thank you for your kind words! We're thrilled to hear you had a great experience with our selection, deployment, and consultation. We appreciate your feedback! Best Wishes Bluefin Customer Care Team

Bluefin SUP is rated 4.7 based on 2,199 reviews