Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.71

4.7 Rating 2,213 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 9th June 2025

Sam Chapman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love my new lite board, first time out yesterday & it didn't disappoint...study, easy to set up & the colour orange/pink just in love with her. Compact & easy to carry xx”

Helpful Report

Hello Lisa, Thank you so much for sharing your wonderful experience with your new Lite Board. We're thrilled to hear that it met your expectations and that you love your SUP. Best Wishes Bluefin Customer Care Team

“I have shopped with blue fin for years, the company helped inspire me to spend more time in the sea but my more recent purchases have lacked the same quality of some of my older boards. While some things such as the packaging of the board itself has improved I feel like the quality of the board itself has decreased”

Helpful Report

Hello, Thank you for your honest feedback and long-time support we’re always working to improve and will share your comments with our team. Best Wishes Bluefin Customer Care Team

“Personally , I geel tje comstamt roind table.of 'genuine offers' totally bar me.from ever buying again. Item purchased was then advertised as £100 cheeper before it even arrived. The response when I queried this was less than useful so the item was returned.”

Helpful Report

Hello Mass, Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. We'll pass this on to the team to help improve our future promotions and support. Best Wishes Bluefin Customer Care Team

“Super gut alles gelaufen sind Zufrieden. Bestellung Lieferung Qualität der Ware Excellent.”

Helpful Report

Hallo Adolf, Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass alles reibungslos geklappt hat und Sie mit Ihrer Bestellung und Lieferung zufrieden sind. Viele Grüße Bluefin Kundenservice

“very helpful, no issues”

Helpful Report

Hello Russ, Thank you for your kind feedback. We're glad to hear that you have a positive experience. Happy Paddling! Best Wishes. Bluefin Support

“Awesome paddle board and great company to deal with First rate”

Helpful Report

Hello Dave, Thank you for a positive review. Glad you love the board! Thanks for your great feedback. Best regards, Bluefin Customer Service Team

“Amazing customer service. Nothing too much trouble!!!”

Helpful Report

Hello Kim, Thanks for your kind words! We're always happy to help. Best regards, Bluefin Customer Service Team

“Habe das Board Cruise 10/8 gekauft, bin sehr zufrieden. Bestellung und Lieferung war alles OK. Material ist top, Farbe super .”

Helpful Report

Hallo Ulla, Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie mit Ihrem Cruise 10'8 Board zufrieden sind. Viel Spaß beim Paddeln! Viele Grüße Bluefin Kundenservice-Team

“Alles perfekt, vom Produkt über den Preis bis zur Lieferung. Weiter so!”

Helpful Report

Hallo Klaus, Vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass Sie mit unserem Produkt zufrieden sind. Vielen Dank, dass Sie sich für Bluefin entschieden haben! Beste Wünsche Bluefin-Kundenbetreuungsteam

“Very good material”

Helpful Report

Hello, Thank you for your kind feedback! We're thrilled to hear you're happy with the quick delivery and the product. Best wishes, Bluefin Customer Care Team

“Bestellung und Lieferung waren absolut top, ebenso die Optik und Verarbeitung. Diesbezügliche negative Rezensionen im Netz kann ich definitiv nicht bestätigen. Das Bord (Cruise 10’8) und das komplette Zubehör haben mir sehr gut gefallen. Leider muss ich mit der ersten Testfahrt noch auf den Frühling warten - aber ich bin mir sicher, ich werde ebenso begeistert sein.”

Helpful Report

Hallo, Vielen Dank für Ihre netten Worte und die positive Bewertung des Cruise 10'8 SUP! Wir freuen uns zu hören, dass Sie von der Qualität und Verarbeitung des Boards beeindruckt sind und dass es Ihre Erwartungen übertroffen hat. Vielen Dank, dass Sie sich für Bluefin entschieden haben! Beste Wünsche Bluefin-Kundenbetreuungsteam

“I am waiting 4 weeks for my items. No items, no answers.”

Helpful Report

Hello Arunas, Thank you for your feedback. Kindly send an email to our customer service team at help@bluefintrading.co.uk. Best Wishes Bluefin Customer Care Team

“Habe das Cruise 10-8 und bin sehr zufrieden! Es ist super stabil und fährt sich top! Der Preis ist gut bei dieser Qualität. Auch auf dem Meer hatte ich viel Spaß. Danke ☺️”

Helpful Report

Hallo, Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Ihnen Ihr Bluefin-Board gefällt. Viel Spaß beim Paddeln! Viele Grüße Bluefin-Kundenbetreuungsteam

“Von der Auswahl, Einsatz und Rücksprachen alles Besten‘s!”

Helpful Report

Hello, Thank you for your kind words! We're thrilled to hear you had a great experience with our selection, deployment, and consultation. We appreciate your feedback! Best Wishes Bluefin Customer Care Team

“Bluefin cruise 10'8. So happy with this board. Great quality, fantastic packaging and speedy dispatch.”

Helpful Report

Hello, Thank you for your kind words! We're thrilled to hear that you're enjoying your new board and that you had a positive experience from start to finish. Thank you for choosing Bluefin! Best Wishes Bluefin Customer Care Team

“top producz”

Helpful Report

Hello, Thank you for your review, we are glad to hear that you like our product. Thank you for choosing Bluefin! Best Wishes Bluefin Customer Care Team

“Tolles Board (Cruise 10‘4) super verarbeitet. Paddel nicht in Ordnung, wurde durch freundlichen und sehr bemühten Kundenservice aber schnell ersetzt. Top! Bei der Bestellung angekündigte gratis E-Pumpe aber leider nicht erhalten. Daher nur 4 von 5 ⭐️”

Helpful Report

Hallo, Vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihnen das Board gefällt und dass Sie den schnellen Paddelaustausch zu schätzen wissen. Wir entschuldigen uns für die fehlende elektrische Pumpe – bitte wenden Sie sich an cs@bluefintrading.co.uk und wir werden uns darum kümmern! Viele Grüße Bluefin-Kundenbetreuungsteam

“Good board, but no repair option after 5 years, not even for a fee. Because the glued seams are disintegrating after 5 years, I unfortunately have no choice but to throw the board away. I won't be buying another Bluefin because of the lack of service.”

Helpful Report

Hi Alexander, Thankyou for taking the time to leave us your feedback. One of our team is in touch with you to help resolve this as quickly as possible. Best Wishes Bluefin Customer Care Team

“Easy ordering, very nice special electric pump, kajak seat works excellent, all in all good quality”

Helpful Report

Hi Sebastian, Thanks so much for your kind feedback. We are glad to hear that you are happy with your electric pump and kayak seat. Best Wishes Bluefin Customer Care Team

“Ganz schlechter Kundenservice. Ich habe ein Board bestellt und bezahlt, dieses würde dann im Nachhinein storniert mit der Begründung das es ein Systemfehler gewesen sei und es das Board leider nicht mehr auf Lager gibt. Habe dann den Kundenservice kontaktiert und angefragt ob man mir nicht entgegen kommen könnte schließlich haben sie ja einen Kaufvertrag mit mir geschlossen. Dieser teilte mir mit das es da Board nur noch in einer neuen Version aber in genau dem selben Set gäbe, er mir dieses aber nicht zu den ausgehandelten Konditionen verkaufen könnte. Hier ging es lediglich um einen Preisunterschied von 10%. Naja nach mehr maligem Kontakt habe ich es aufgegeben und suche mir nun einen vernünftigen Hersteller, der Kunden zu schätzen weiß.”

Helpful Report

Hallo Phillip, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu hinterlassen. Einer unserer Mitarbeiter wird sich mit Ihnen in Verbindung setzen, um das Problem so schnell wie möglich zu lösen. Beste Wünsche Bluefin-Kundenbetreuungsteam

Bluefin SUP is rated 4.7 based on 2,213 reviews