Blinds 2go Reviews

Name: Blinds 2go
Address: 1 Woodborough Road, Nottingham, Nottinghamshire
Rating: 4.75

4.8 Rating 16,463 Reviews

94 %

of reviewers recommend Blinds 2go

Company Reviews

Metrics

4.8

Based on 16,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Blinds 2go 5 star review on 12th April 2023

317

Anonymous

Anonymous // 01/01/2019

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“Amazing service fast delivery nice selection of blinds and the extra slats may come in handy if one breaks easy to put up”

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Posted 5 years ago

“Ordered a blackout blind, when it came there were 2cm gaps down each side of the window!! So it doesn't block the light out at all. Their response: 'The fabric of the blind ordered is Blackout, the light would not be coming through the fabric, your roller blind is fitted inside the recess, therefore there will some light leakage around the edges. The finished blind has come at the correct size and unfortunately we would not be able to refund for this blind Thanks very much for that then! Blind is useless.”

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Posted 5 years ago

“Arrived in time, fitted perfectly and easy to hang”

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Posted 5 years ago

“Placed my order on 30th August with an estimated dispatch of 28th September. When that date came and went I called customer services who said that the blind I ordered is out of stock and that the production team had not notified them but they could upgrade my blind to the larger slats at no cost to me and would put them through production urgently and get them to me ASAP. I checked progress which stated 26th October so not Urgent at all so I called customer services again and they advised that the 'upgraded' blinds were also out of stock and would be dispatched w/c 26th October. I've been checking online daily and now my dispatch date has been put back to w/c 3rd November. If I'd not checked or contacted customer services I'd really be none the wiser. Such poor customer service ftom such a large company. So disappointed.”

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Posted 5 years ago

“Took ages, came in dribs and drabs. Blind faulty, customer service terrible. Kept coming up with inefficient solutions and then decided to send a replacement headrail. Sent out very quickly but this was buckled and bent. Eventually they agreed a refund which was put into my bank but guess what not the full amount. Fourth email sent regarding this so will wait and see how long it takes them to reply this time (averages out at 48-72hrs each time) and what the outcome will be.”

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Posted 5 years ago

“Efficient and helpful service during the ordering process. Speedy delivery and very easy to fit for a DIY dolt!”

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Posted 5 years ago

“Quick shipping, good products.”

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Posted 5 years ago

“Still awaiting order since August. My next date for delivery is November this date gets shifted every week. I have tried to cancel my order but they say this takes 48 hours to get a reply. I requested my cancellation on the 21 at of October and still after several phone calls and E mails they say they are waiting on a reply from the manufacturer. This is not good enough. I requested to speak with a manager and it will take a further 48 hours for a call from them.. unbelievable!! Go somewhere else and Don't order from this company unless you want to wait months and still not have blinds.”

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Posted 5 years ago

“Wonderful service, really helpful and quick to reply to any questions I had. Easy process and the blind arrived well packaged with padding, and it had been carefully packed. Very happy with service and will definitely be a returning customer.”

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Posted 5 years ago

“Excellent service. Ordered them and they were delivered within 3 weeks and look amazing. Everyone(family) who comes to my home admire them”

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Posted 5 years ago

“Really, really pleased with Blinds 2go service. Easy to order and quality product received”

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Posted 5 years ago

“Great blinds, easy to fit and much cheaper than Velux ones.”

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Posted 5 years ago

“items were easy to order with clear instructions.”

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Posted 5 years ago

“Lovely people to do business with, answered all my questions and kept me updated with delivery times. Great products and materials used, will definately be using them again.”

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Posted 5 years ago

“We have used Blinds2Go recently a lot having moved house. Exellant quality and a 2/3 week delivery is good. Samples always arrive next day. Because of different fixing needs it is essential to enter the size details accurately so don’t rush this part of the process!”

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Posted 5 years ago

“Great blind and great price”

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Posted 5 years ago

“Clear , easy instruction. Efficient service.”

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Posted 5 years ago

“Maybe not the best way to do it but we were returning customers and placed orders separately rather than together for latest purchases. Varying time scales on delivery some very good some not so much. However provided you measure correctly the end is product is very well made although had to get a replacement chain for one of the blinds but did arrive super quick.”

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Posted 5 years ago

“Excellent service and blinds. Fitted perfectly and so easy to install”

Blinds 2go 5 star review on 19th October 2020

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Posted 5 years ago

“Good price, good service. Arrived 2 weeks earlier than expected.”

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Posted 5 years ago

Blinds 2go is rated 4.8 based on 16,463 reviews