Blinds 2go Reviews

Name: Blinds 2go
Address: 1 Woodborough Road, Nottingham, Nottinghamshire
Rating: 4.75

4.8 Rating 16,463 Reviews

94 %

of reviewers recommend Blinds 2go

Company Reviews

Metrics

4.8

Based on 16,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Blinds 2go 5 star review on 12th April 2023

317

Anonymous

Anonymous // 01/01/2019

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“Brilliant, quality simply perfect and I have nothing but good things to say about blinds to go.”

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Posted 4 years ago

“I was sceptical about the company as I had previously been quoted about 5x the amount on other sites for custom fit blinds, but I didn’t need to worry! My BB blinds came super quickly and fit perfectly. They were really easy to install and look great!! 10/10 would recommend”

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Posted 4 years ago

“Have order a few times and been happy with each one. Easy to order, helpful live chats and plenty of updates on the ordered and when it was due to arrive.”

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Posted 4 years ago

“Excellent product and excellent delivery .. all my blinds are from this company and always first class”

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Posted 4 years ago

“Excellent product well made and very good service. Would recommend.”

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Posted 4 years ago

“Excellent fit and quality.”

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Posted 4 years ago

“Easy to order, very stylish”

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Posted 4 years ago

“Still awaiting a reply from emails sent re broken blind on arrival email sent with picture attachment , having purchased a large number of blinds I would have thought that customer services would have got back to me by now”

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Posted 4 years ago

“Ive ordered most of my blinds from blinds to go, they have all been lovely & the prices are brilliant! Will be ordering again soon.”

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Posted 4 years ago

“Incredibly poor customer service. No reply to Three emails and so therefore an wrong order went ahead. Rude helpline assistant called Melanie. I do not like this company, they should not be making blinds if they can’t deal with the customers.”

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Posted 4 years ago

“If I could give 0 stars I would. I ordered 3 vertical blinds for downstairs which I measured incorrectly, which was my fault. I only measured my current slats and not the full window recess so I just reorded the slats to my size which looked fine. I decided to order 2 for upstairs and measured my recess correctly. I spoke to someone on the phone to make sure the sizes were correct and they told me they would take off 4.5 cm for the top head rail so I allowed for that. When they came the slats are a further 2cm too short. The slats dont even come down to cover the glass. After phoning them the said that I measured incorrectly and that they also take some off the bottom. They are complete liars. It says nothing about this on the website and after sending photos they told me this is how they are supposed to look. My old blinds which are 2cm longer are perfect and made to measure. They dont touch my sill but according to blinds 2 go they are wrong. They are the biggest liars and all they do is blame the customer. They wont refund and have told me I have to pay for new slats and if I order new slats to my size that they wont fit. THEY ARE COMPLETE LIARS AND FRAUDSTERS”

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Posted 4 years ago

“Stay away from this company if you need blinds. Delayed orders. Wrong information. Bad customer service”

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Posted 4 years ago

“Much longer delivery time then stated on their website, no indication that I could see that anticipated delivery days included Monday to Friday only. I’ll let you know the quality when they arrive but not great so far”

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Posted 4 years ago

“I ordered blinds a month ago and I still haven't received them, terrible service.”

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Posted 4 years ago

“5 Blinds ordered 02/01/21 at a cost of about Euro500. 8 weeks later, no blinds ! Communication from Blinds2go is virtually non existent, I cannot get them to reply to messages or emails. All I want is what ordered and I am only wasting my time trying to get a response or an update. Based on my negative experience I can only describe them as a bunch of amateurs, I will never deal with them again.”

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Posted 4 years ago

“wish I had read reviews before ordering from this company - customer service is beyond shocking !!! Purchased / paid for blinds on the 23rd January, 7 - 10 day promised delivery - here on the 26th February, I have a rail, no blinds to hang from it, unanswered e-mails, attempted chat via website that goes unanswered ... seriously, do not waste your money with this lot !!!!”

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Posted 4 years ago

“I would give this company 0 stars if I could! First order took over 3 months to arrive but we liked the blind so we ordered blinds for the rest of the house. Second order, all four blinds were cut too big and didn't fit. It says on their website that for the wooden blinds they take 1cm off your measurments to ensure the perfect fit. None on my blinds had 1cm taken off and therefore wouldn't fit inside the brackets. I emailed over pictures, had no response. I rang them up and was told that they have a 5mm tolerance so wouldn't do anything about my blinds as they all had at least 5mm taken off. IF YOUR WEBSITE SAYS 'WE TAKE OFF 1CM FOR THE PERFECT FIT' THEN TAKE OFF 1CM!! 5mm makes a huge difference. Having a 50% tolerance is so stupid and the customer services were so unhelpful. We were both looking at the same image I sent and she was telling me it was 234.6cm when it clearly wasn't. She was trying to make out like their incompetent was our fault and our problem. RUDE. I will never order through blinds 2 go again and do not recommend.”

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Posted 4 years ago

“Very pleased with my new blinds will be ordering again soon”

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Posted 4 years ago

“Nice blinds, after support when one was faulty non existant, live chat - no replies, 3 emails, no replies, cant use one of th eblinds wihtout small part needed so useless now. AVOID THIS COMPANY there are others out there!”

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Posted 4 years ago

“We ordered a Sevilla Blackout Grey blind, instead we received a light blue blind. When I mentioned this to the customer service, they said that it was my fault for not ordering a sample of the fabric before I ordered it. This was not acceptable because the colour in the picture is completely different to the one which I was delivered. This is false advertising.”

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Posted 4 years ago

Blinds 2go is rated 4.8 based on 16,463 reviews