Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,957 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Hi I've just recently joined the bladder and bowl community.. having my card teamed up with a letter from my doctor has relieved some of my anxiety when I go out... now I know I can approach shopkeepers etc for the use of a toilet if there aren't any public toilets close by... I've not been diagnosed fully at the moment and await tests etc... its lovely knowing a community is here to turn to for any information and advice 😀 Thankyou Nella .”

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Posted 2 years ago

Dear Nella, What lovely feedback, thank you. We're glad to hear that your doctor was able to support you with a letter as well, what a good idea! We do hope you reach a diagnosis soon, do check back in with us if you can. With kind regards - Bladder & Bowel Community Team

Posted 2 years ago

“John has been amazing and kept me informed every step of the way. Didn’t realise so much could be done for me.”

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Posted 2 years ago

“Only just started with these but they seem to be extremely helpful and very pleasant on phone”

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Posted 2 years ago

“I received the Toilet Card today. This was Royal Mail's fault. Not Bladder and Bowel. Thank you for your help 🙂 David”

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Posted 2 years ago

Hi there David, Thank you for taking the time to review us, we're sorry that on this occasion we didn't hit the mark. If you require support with your Just Can't Wait Card, please email us directly on help@bladderandbowel.org and we'll get right onto it. Apologies for any inconvenience caused - we hope you'll help us to put this right for you. With kind regards Bladder & Bowel Community Team

Posted 2 years ago

“Attended hospital for bladder several years. went through list. Rubbish”

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Posted 2 years ago

Hi there May, We're sorry to hear your experience was not more positive. We work hard to keep our information as up to date as possible, so that we're able to provide the right support. Do you have suggestions on how we can improve? If so, please do send us your comments to help@bladderandbowel.org and we'll be able to respond accordingly. With kind regards Bladder & Bowel Community Team

Posted 2 years ago

“its just a pity it was not available 40 plus years ago when i was diagnosed with ulcerated colitis waiting for card to be sent to me”

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Posted 2 years ago

“Very useful”

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Posted 2 years ago

“The help I have received from BB&C has given me help in trying to lead a much more normal life. Bowel problems can be quite embarrassing but I now talk to friends about my problem and they understand and help and support me. Thank you.”

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Posted 2 years ago

Dear Alan, We're so glad to hear our support has been helpful, thank you for your kind review - we are happy to hear that you're able to speak about your health with others and get that wider support. All the best with your ongoing healthcare journey. If you ever need us in future, you know where to find us! Kind regards Bladder & Bowel Community Team

Posted 2 years ago

“Very good servic. I am very happy.”

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Posted 2 years ago

“It is lovely having somewhere that understands what you are going through. Thank you.”

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Posted 2 years ago

“I don’t have any support at the moment”

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Posted 2 years ago

“After having the physical card for many years I finally discovered the digital version this is incredibly helpful to have on my phone and it literally took a few minutes to do”

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Posted 2 years ago

“Efficient”

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Posted 2 years ago

“Requested an electronic bladder and bowel card AGAIN and Ive still not received one”

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Posted 2 years ago

Dear Mike, Thank you for your review, and we're sorry to hear you've had such trouble - it's usually a seamless process! When you complete the application form online you should be guided through the process - we outline exactly what should happen here: https://www.bladderandbowel.org/news/new-digital-just-cant-wait-card/ If you require further support, please email us at help@bladderandbowel.org so that we can put this right for you. With kind regards Bladder & Bowel Community Team

Posted 2 years ago

“I’m happy you guys exist, at present I need all the support I can get and of course I’m more than willing to offer my support to anyone struggling with incontinence issues - especially anyone else with Crohn’s or Diverticulitis in my case or ulcerative colitis. My Kindest Regards, Rhett”

Bladder & Bowel Community 4 star review on 18th August 2022

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“I would like to have a card as I don't like opening my phone to show it.”

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Posted 2 years ago

Hi there Lesley, Of course, we understand - if you'd like a plastic card we just ask that you send a completed form with payment to our offices, we'll then be able to send you a NEW bidegradable plastic card directly. Please download the form via our website: https://www.bladderandbowel.org/help-information/just-cant-wait-card/ With thanks and kind regards Bladder & Bowel Community

Posted 2 years ago

“Easy to follow instructions and ideal that card is virtual, added it to my phone.”

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Posted 2 years ago

“Not very helpful. I'm suffering with Pancreatic Cancer. I was hoping for help with that.”

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Posted 2 years ago

Dear Charles, We're sorry to hear we couldn't be of more help to you - you may wish to contact Pancreatic Cancer UK https://www.pancreaticcancer.org.uk/ as they may have some more detailed and specific information for you. If there is anything we can do in the meantime please don't hesitate to contact us directly via help@bladderandbowel.org. Wishing you the best with your ongoing healthcare journey. - Bladder & Bowel Community Team

Posted 2 years ago

“Everyone is very friendly and it feels nice to be able to give and take advice from people in similar situations. There's no judgement”

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Posted 2 years ago

Bladder & Bowel Community is rated 4.6 based on 10,957 reviews