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Bladder & Bowel Community Reviews

4.6 Rating 11,168 Reviews
92 %
of reviewers recommend Bladder & Bowel Community
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About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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This site helped me so much ,I was in a real low place feelings wise,really down until I came accross b&b It showed that your not alone and there is help,real help here I'd advise anyone trying to cope alone with the misery re bladder and bowel to join TYSM b&b *****
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Posted 5 months ago
Good information and advice. Yet to try the toilet access card .. would be helpful if we had a list of sympathetic companies. Recent experience in Travelodge was poor.
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Posted 5 months ago
Either thou not the nicest thing but all went well and cared for very well
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Posted 5 months ago
It been a great help to my condition and made life much easier form me more then I can say for the government PIP and disabilities departments with no help with refusing to help.
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Posted 5 months ago
I did have to use the bladder and bowel card the other day thank god I had it other wise I would of had am accident
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Posted 5 months ago
Good info, but couldn't figure out how to get the "just can't wait" card downloaded. Not very user friendly.
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Posted 5 months ago
Dear Sherri, We're sorry that you had trouble - we've reached out with more information but if there's anyting more we can do to help please get in touch via our website. Kind regards Customer Support Bladder & Bowel Community
Posted 5 months ago
Since reading more into it thru your website it has help alot.I have used my card to use private toilet which is a great help thank you.
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Posted 5 months ago
I now have a toilet key and a pass on my phone. A lot happier now I received these quickly. Very helpful
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Posted 5 months ago
We're glad to have been able to help - wishing you all the best Linda Kind regards Customer Support Bladder & Bowel Community
Posted 5 months ago
Great information, quick service getting my card. Very satisfied.
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Posted 5 months ago
Phenomenal. I didn't know this help existed -nor that it could be so friendly, helpful, prompt etc. Took a great deal of stress off me. Thank you !
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Posted 5 months ago
Definitely worth getting for both me and my husband. When toilets are no where to be seen just show up at any store and show your card. Perfect.
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Posted 5 months ago
I never knew about bladder and bowel before I had a recent telephone call from a nurse linked to mesh clinic. Tracy, nurse, explained about the stress people have with incontinence and having to access a toilet. She gave me information how to contact bowel and bladder support where I was able to access key to disabled toilets and a card on my phone to help access a toilet while out shopping. I am now confident going out knowing I can access these facilities when I need them. Bladder and Bowel Community has given me some of my confidence back and I thank Tracy for all the information that I wasn’t aware of before.
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Posted 5 months ago
This is wonderful to hear, thank you so much for your feedback Sarah! We will make sure we share this with Tracy so that she knows what a positive impact she's had, and we really hope that you continue to live a fuller and healthier life. Long may that continue! With kind regards Customer Support Bladder & Bowel Community
Posted 5 months ago
I find the staff very helpful and detailed when asking and or giving information. Unfortunaetly, the length of time between appointment is too long ahead of time. This makes if difficult if one has to reappoint and go to the back of the queue. very dissapointing for break the streak.
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Posted 6 months ago
Your help and advice has been A1. My card makes using toilets urgently less stressful.
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Posted 6 months ago
That's mighty kind of you to say Roger, thank you so much - wishing you all the best! Kind regards Customer Support Bladder & Bowel Community
Posted 5 months ago
Have not received a response to my last communication.
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Posted 6 months ago
HI there Marsha, We apologise if you've been waiting longer than ideal for a response - our team work really hard to reply as quickly as possible, but sometimes can take longer to respond during evenings and weekeneds. If you didn't get a suitable response, please let us know via our website with further details so that we can chase this up for you. https://www.bladderandbowel.org/contact-bladder-and-bowel/ With kind regards Customer Support Bladder & Bowel Community
Posted 5 months ago
I was very impressed with the speed and delivery of products to my chemist and the advisor took time to help me and her the correct products to suit me and assured me that I could phone at any time to review, change or add. Would definitely recommend to other users
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Posted 6 months ago
Brilliant
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Posted 6 months ago
I’ve used the app and had no problems with it , some time the people behind the counter sometimes look at you as if I had two heads,but they still let me use there facilities.👍👍
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Posted 6 months ago
Great
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Posted 6 months ago
I have found it necessary to produce my Just Can’t Wait card a few times this week. It was a lifesaver and I for one am very grateful.
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Posted 6 months ago
Bladder & Bowel Community is rated 4.6 based on 11,168 reviews