“I was extremely happy with Black Yak for their exceptional friendly and helpful customer service over the phone, I was then surprised to receive my amazing coat 2 days after I had ordered and not only the beautiful and well made coat that i was very happy with but a surprise free gift of a very cute pink and purple wooly hat that had been thrown in for good measure! I would seriously recommend black yak to anyone and will certainly be buying from them again! Pleased to say i am one very happy customer 😊”
“I wanted to buy a natural woollen hat that was colourful and keeps my folicly challenged head warm. So I was more than happy when it arrived best hat I've ever had. 😁”
“I have trouble finding ladies gloves as I have large hands, and most do not fit. I bought a pair of Black Yak fingerless mittens during a weekend away, and was impressed that they had enough ‘give’ to fit my hands. I get very cold and painful hands/wrists and these are much warmer (and with the fleece lining, just as soft) than my previous glove/wrist warmers, which are now relegated to indoor use only. I love them so much I bought another 3 pairs, which arrived today along with a free hat!
Thank you so much for a very efficient service, and you even matched the hat to the range of colours I had ordered 👍🏼 😁 thank you.”
“Love every item I have had from Black Yak. Love the colours, love the designs, love the quality and love the ethos. I even got a bonus, free hat with my last order which I also love!”
“thank you the hat arrived safely, however as it was a present for my friend.
He wore it to work on Wednesday of last week and fell asleep on the tram here in Nottingham, and when he got up did not realise that the hat had fallen off, now it is lost. Have been in contact with the Nottingham transport lost property but as of yet it has not been handed in.
Ted Marshall”
“I bought a slouch hat for my wife to replace one that she was devastated to have lost. She absolutely loves her new one, I was very impressed with the quality too, I'll probably order one for myself. It was also delivered really quickly too.”
“Unfortunately I lost one of my Black Yak gloves very soon after receiving a pair for Christmas. I ordered a pair to replace the original ones from the only 2 that were available on the website. After telling one of the staff members what had happened and which colour gloves they were, I was asked if I wanted the same colour and that is what I received. One happy bunny 🤗”
English
